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Venues in New Orleans, LA,
(504) 527-6752
Overall Rating
4.9 out of 5
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  • 25 Reviews


    Makeda Vales

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    5 out of 5
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  • “Awesome” is how my husband and I would describe my daughter’s wedding at the JW Marriott in NOLA on Oct. 13, 2018. As the Mother if the bride and bridal coordinator, my experience with planning seemed awkward when we had to work with several different people due to promotions or change of jobs. However, it was a blessing that I ended up with a team that made my daughter’s wedding one that would be remembered from a lifetime. The venue, food, handling of beverage service was first class. The staff not only knew intricacies of planning events, but also making everyone (bride, groom, parents and guest) feel welcomed during the entire stay. Special thanks to Rhonda Murray (event manager), and her staff: Tory Lewis (set-up person), Schawanda Small (Bride/Grooms personal asst.), Shon Prior, Derrick Williams (beverages) & his staff, and our outstanding Chef Ricardo and his staff for the delicious food. Ann Elise did not fail on her promises as she passed the torch. My D... Read more

    Yorleny

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    5 out of 5
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  • We had a last minute difficulty with the venue we primarly chose for our wedding reception but thankfully we were able to find an opening at JW Marriott.. Emily Jensen was great! we loved working with her, very attentive and sweet. The entire staff was very friendly and very professional our guest loved their stay. The hotel itself is very beautiful newly remodeled with long balconys that over look Canal Street . We hosted a welcoming cocktail hour at Fogo De Chao that Emily helped us put together and everyone loved it! Shwand was our butler , she was AMAZING! really went above and beyond to make sure we were ok the entire time . She brought over tons of food and drinks while we were waiting to be introduce at the reception , she made us feel confortable and relaxed. Derrick did an amazing job with the Banquet, our guest were very impressed with the presentation and did i mentioned the food was AMAZING! Everyone was talking about how awesome the food was at the reception. After the... Read more

    User4139705

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    5 out of 5
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  • My wedding reception was beautiful!!! All our friends and family complimented on the food and service, which was OUTSTANDING!! Our bridal attendant (Shawanda) was so amazing!!! My groom and I did not have to ask for a drink the whole night!! The staff was so welcoming and friendly, from the bellman to the bartenders! Also the bi-level suite was breathtaking!!! It was the perfect place to get ready in with all of my bridesmaids!! Everything was so perfect!!!

    Jeanne

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    5 out of 5
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  • My parents and I partnered with Michelle Schwall at the JW Marriott New Orleans to coordinate my wedding. My parents fell in love with the exquisite service received during their venue search and polished look of the hotel. My husband and I had an amazing and lovely time working with the entire team at the JW including Michelle around the details of our wedding. Michelle and the sales team were excellent and put all of our concerns, worries and planning panics at ease; they will become your best friends throughout the process. We highly recommend the JW to host any event, especially a wedding. The ballrooms are grand with chandeliers and balconies and the food, service and assistance are fabulous. Go with the JW, you will not regret it.

    Bluma

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    5 out of 5
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  • I found the service at the JW Marriott so personally caring and helpful. It reminded of an hotel that is not part of a chain- more like a personal, caring staff that really cared about our event. Emily Sita, Jim Fein, Michelle Schwall and Chef Carlos and William at the door were the names I remembered for their incredible outstanding service.

    User3726828

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    5 out of 5
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  • Emily Sita and the J.W. Marriott were a pleasure to work with. We've recommended them to others.

    Lauren

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    5 out of 5
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  • Emily Sita and Keith Vincent were so great to work with. Wedding receptions can be very stressful. They made the event stress-free!! Everything was perfect! The staff at the JW Marriott was wonderful and so helpful all weekend! The only suggestion I have is this....I think the parents of the bride should be allowed to have some of the food from the reception sent to their suite/room as well as the bride and groom. Sitting down to eat at the reception is just not possible!!! There just isn't time. I know we would have appreciated having something in our suite after the reception.

    Krista

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    5 out of 5
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  • Greatest experience of my life and greatest night of my life! We recently had our ceremony and reception at the J.W. Marriott. The JW staff exemplified professionalism, personality, and initiative that quite frankly the other locations (sales executives) did not provide. We had been had told, “no,” or “we can’t promise that,” and my favorite, “that’s not included in the package,” throughout the whole process until luckily finding Emily and the J.W. We cannot stress enough how much of an impact Emily had in our decision making process. We got everything we could have asked for. The JW made the entire process through the wedding date itself…easy. I would sometimes email small novels to the staff late at night needing questions answered, etc. and like clockwork we’d get an email back the next morning. We were not expecting to get that level of communication and service, all the while keeping the process easy. It goes to show you that if you have the right people ... Read more

    Chelsey

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    5 out of 5
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  • My husband and I were throughly pleased with the JW Marriott in New Orleans from beginning to end for our wedding. We would definitely pick the JW Marriott again if we had a do over.

    Jillian

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    5 out of 5
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  • I could not have picked a better venue for my wedding! From the beginning with Emily as our sales agent and then with Keith as our event manager, I felt like we were getting above and beyond our expectations of what we wanted in a reception venue. The fact that the hotel had just been renovated was an added bonus. Not only was the hotel gorgeous, but the food was fantastic as well. We are still getting calls from friends and family that attended the reception telling us how wonderful our food was!

    Kim

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    5 out of 5
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  • We could not have selected a better place to have the reception. The staff was wonderful to work with and so accommodating!

    lauren

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    5 out of 5
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  • The hotel is beautful, in a great location and has enough space for any size wedding. The ballroom is beautiful. It boasts larger than life chandeliers and views of Canal St. The staff is unparalleled. Everyone went out of their way to accommodate myself and my guests. I was blown away by their attentiveness and genuine enjoyment in their jobs. I highly recommend the JW Marriott New Orleans for your wedding. Everyone at our wedding couldn't stop commenting on how good the food was and how beautiful the venue was. I couldn't have been more pleased. Our room block worked out perfectly and our guests were all pleased. Miriam Silva and Emily Sita are the way to go in JW Marriott world! This is a don't miss on your New Orleans wedding hunt!

    User5258998

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    4.9 out of 5
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  • We held reception for our daughter at the JW Marriott. It was fabulous!!! Maggie was our first contact. We were so fortunate, that she was having her own reception at the JW a few weeks later. She was a great source of information for other stuff as well. Michelle Michelle was our event planner. She prepared an incredible event order with every single detail. Danielle assisted her and everything was flawless. Tamyra, Michelle's assistant was also great during the planning. She has such a pleasant voice. She loved to say, "My pleasure", no matter how many times I called. The entire team was awesome! From the moment we came into the JW the weekend of the wedding, they made us feel as if the entire hotel was waiting for us. Valet guys, bell hops, check in, excecutive lounge manager, I mean everybody was aware we were there. The reception itself was impeccable and so much fun. Their ballroom is so elegant. All we needed was flowers on the tables. The JW cooperated with all vendors an... Read more

    User4203062

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    2.8 out of 5
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  • I feel in love with this place because of the room and because Emily was so great at accommodating what I wanted. Emily however got promoted and many of things that were established in the contract did not happen. The room was extremely hot and I can only hope that I don't look too sweaty in my pictures. Also many of my guests did not receive cake and als.o they never gave my parents the leftover cake. I can only imagine that the staff is enjoying some as I type. I just don't want other brides to have deal with disappointment as I did

    Terry

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    4.6 out of 5
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  • Planning weddings and receptions can be very stressful. The people at the JW Marriott N.O. made the experience very pleasant from the very beginning to the actual reception. I highly recommend using the JW for your next event. From the moment you arrive the valets and the front desk are all friendly and very helpful. The freshness of the newly renovated lobby, ball room and rooms is seldom seen in major downtown city hotels. Feel free to contact me personally more information. Terry Stidham

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