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Videography in New Berlin, WI,
(262) 290-3311
Overall Rating
4.1 out of 5
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  • 3 Reviews


    Kaitlyn

    reviews
    5 out of 5
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  • Jacob and his team provided us with such amazing raw footage of our wedding. There were hours of videos we were able to watch and re-live. Jacob and his staff were subtle in catching every moment and were never in the way of anything. Their kindness, flexibility and skill made us extremely happy with our videos. Not to mention our wedding preview video totally captured our personalities and was the perfect mixture of fun and serious. We cannot thank Jacob and his staff enough for capturing our special day and allowing us to re-live all the special moments we had that night!

    responded with the following comments.

    Kaitlyn, Thank you so very much for the wonderful reply! Our goal is to make sure to offer superior service on every level... so we are glad that we were able to do so for you! Thank you again for the opportunity to serve you, and please don't hesitate to reach out if you ever need our services again in the future! Sincerely, Jacob and the Just Your Way Media team

    Brigitta H.

    reviews
    2.4 out of 5
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  • We hired the videographer to do a livestream of the wedding ceremony for the guests who couldn't be there due to covid. It was supposed to be a two-camera setup and they only did one (Afterwards they did refunded us the difference). We were also supposed to be mic'd up and weren't, so half the vows are inaudible. My wife even asked the morning of the wedding "are you sure the audio will be okay". We have had multiple virtual guest complain to us that they couldn't hear my vows, which breaks my heart because we can't redo it. The picture of the livestream was crisp and clear, the guy livestreaming it was friendly, and they were very independent setting everything up. Communication was difficult sometimes with their staffing changes but they were overall pretty nice about it.

    responded with the following comments.

    Hi Brigitta, I apologize for what has happened. I know we cannot redo it, but know we are looking at making sure we have more backup since your wedding. We ultimately have four sources of audio, but unfortunately my staff member didn't troubleshoot or look into it... and I am incredibly sorry for. We wish you both the best! Jacob

    Nhi P.

    reviews
    4.8 out of 5
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  • Just Your Way Media team is amazing! Jacob is very responsive and understanding, he provided us with a package of services that fit our budget and went beyond our expectation. Josie and DJ Reno did very great job, they are so nice and patient with our requests. We are glad to have them done our wedding reception! Music was great, photos was great. There is nothing to complain. High recommended!

    responded with the following comments.

    Thank you so very much, Nhi! We enjoyed working with you, as well! I am so happy your experience was wonderful! Take care!

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