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Dress & Attire in Birmingham, MI,
(248) 645-0500
Overall Rating
4.6 out of 5
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  • 66 Reviews


    Michelle

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    5 out of 5
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  • I cannot say enough positive things about Bridal Couture! I purchased my dress from their Birmingham store and fell in love with it immediately. The staff were very gracious and helpful, still indulged me while I tried on a few other dresses, then the one I picked again - to make sure it really was THE dress. My appointment was in the middle of the day during the week, so it was quiet in the store and both of the staff members there were able to give their thoughts and really help guide me. I'm far from a size 2, but was pleasantly surprised when I found a size 14 on the rack. This gave me a great idea of how it would look on and then alterations that would be needed. I walked away with a huge smile on my face after such a happy experience finding THE dress! Speaking of alterations...WOW. Their alterations girl (Michelle) is AMAZING. I had a few concerns with buckling around the straps and she came up with some suggestions that fixed exactly what I was worried about so I wouldn't b... Read more

    User5018251

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    5 out of 5
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  • helpful staff, the woman who does the alterations is really good at what she does, we basically took a dress off the rack, and re-envisioned it to be something more of what I wanted (lowered the back, brought it in, added pockets and sleeves, etc). great experience.

    Debbie

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    5 out of 5
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  • Jacqueline, in Plymouth was an absolute Scottish angel !!!! From the minute we walked into the shop for our first appt and she waved her Halloween wand and said in her Scottish accent, "we will make all of your dreams, come true" until the time to pick up my altered and pressed gown and movie-actress style shawl, my experience was perfect! Cindy, Jacqueline's asst. was so enthusiatic and patient, as well. Jacqueline asked me the correct questions to understand my desires for my dress and brought me many possibilities to try on. When we ALL had decided that this one was "it", she made me feel like a princess! Debbie, the seamtress was so talented, knowledgeable and obviously works well with Jacqueline, an important factor.

    Amanda

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    5 out of 5
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  • I walked in on a Saturday, one of the busiest days for trying on bridal gowns, and was met with a friendly welcome. Even without an appointment I was given great customer service. I tried on 5 different dresses with assistance and found the perfect one that day!! It was a floor sample with a great price. It did need to be cleaned since it was a floor sample. It was worth getting the perfect dress and at the perfect price. Thanks Bridal Couture!!!

    User3117826

    reviews
    5 out of 5
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  • I went to a few other bridal stores and none of them came close to providing me with the amazing service I received from the whole staff at Bridal Couture. Everything was very calming and had a posh look to it. I feel like I tried on everything in the store and loved it all, but truly fell in love with my dress by Jim Helm Blush. The consultants and seamstresses worked with me to add special touches that really made my dress unique. I wish more than anything I could wear it over and over!! I would 100% recommend Bridal Couture. Thanks ladies!!

    molly

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    5 out of 5
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  • Jacqueline and all the staff are wonderful to work with! They are kind, professional, and provide a comfortable experience. I couldn't be happier with my dress and the service I have received!

    kendra

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    5 out of 5
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  • Thank you Bridal Couture Birmingham!! Sarah was helpful and not at all pushy. She found me my beautiful Pronovias gown. Bridal Couture is the only bridal shop I went to and my decision was made in less than one hour. Thank you for making the whole process fun and easy!

    User6174468

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    4.8 out of 5
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  • Good dress selection. Alterations Department was great!!

    User4287670

    reviews
    4.5 out of 5
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  • They were great, and flexible with price when it was out of my budget!

    Erika

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    4.5 out of 5
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  • I've been shopping for my wedding dress for the last few months; Bridal Couture was the first store I went to and after looking at other stores I decided to take my mom, mother-in-law, aunt, sister and grandma back to Bridal Couture once I narrowed it down to a few options; that day I decided to purchased my dress! I was extremely overwhelmed when I made my decision and was having second thoughts; Bridal Couture called me to confirm the sash color and I thought it was a sign to put my order on hold and go back to try it on again. I ended up talking to the owner and I told her I was having second thoughts and she recommended having me come in prior to the store opens by myself to try the dress or any other dresses on. She also insisted on being my personal bridal consultant during my visit. I ended going back by myself and tried on 2 other dresses I was going back and forth between but when I tried on the dress I purchased I knew it was 'The Dress'! Everyone at Bridal Couture ha... Read more

    User4542813

    reviews
    4.9 out of 5
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  • Jacqueline, Claire, Cindy and Debbie make a wonderful team. Claire mainly helped me out picking out the perfect dress even though that I could not bring my own accompanies she was always there giving me the best piece of advices about dress picking. Also, since I planned a destination wedding I had to send my wedding dress to a different state and Claire was able to arrange all the shipping for me so that I did not have had to worry about traveling with my dress.

    Shaina

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    4.2 out of 5
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  • I found my perfect dress here, my bridesmaid's dress, and my mom's dress here. The have since moved locations, and I liked the old one better, BUT the people are still friendly and accommodating. Every time I've called and scheduled an appointment they've been super helpful since I come in from out of state. I know that they have made exceptions for me on weekends. It is a pricy place, but the designers they have are high end and worth the money if that's what you're looking for. I wish that they had champagne when you said yes to the dress, and they have a lot of younger girls working the front desk so sometimes it's a little slow if they don't know what they're doing. Other than that, I've had a pleasant experience and I can't wait to wear my dress on the big day!

    User3716494

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    4.1 out of 5
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  • BOUGHT MY DRESS HERE VERY PROMPT/FLEXIBLE SARA IS AWESOME...VERY STRAIGHT FORWARD, BUT PROFESSIONAL

    User3649450

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    1.7 out of 5
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  • I walked in and didn't realize I was supposed to come dressed as if I was in a beauty pageant. Apparently jeans and a sweater is frowned upon. Quickly given a "no" when asked if I could just walk around and browse (not try on bc I knew I needed an appointment) however they were able to fit me in for an hour (not their usual 90 minute) appointment to try on dresses.

    User2711799

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    2.2 out of 5
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  • I found the sales staff to be very rushed. The overall impression I got was that they were very nterested in making the sale, versus making sure I was happy. The sales person suggested I buy one size smaller, even though the sample I tried fit perfectly. Despite losing 5 pound, when my dress came in, it didn't fit. I took it to another another place to have it altered. The seamstress ended up having to rip out the back and change from zipper to lace up. Very disappointing.

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