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Jewelry in West Des Moines,
(515) 273-2523
Overall Rating
4.9 out of 5
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  • 11 Reviews


    Caryn

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    5 out of 5
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  • Joseph's went above and beyond what we expected. My engagement ring was too big to the point that it couldn't be sized down to my size. They contacted the manufacturer who ended up making a completely new ring in my size. When getting the ring back, it was actually slightly bigger than the size I requested, so Joseph's sized it down and I finally have my perfect ring! Thank you Joseph's and especially Lisa Harlow for the time and effort to give me the ring of my dreams!

    Judy & Caleb

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    5 out of 5
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  • Josephs did everything to ensure my ring was perfect. As a nurse I have to have something that won't rip my glove and they gave me exactly that. The ring came and it was slightly to big but they fixed it right up. They were very professional and more then willing to tell me about all the different style diamonds they have and how each reflects light. I'd highly reccomend Josephs.

    Christine

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    5 out of 5
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  • Joseph's helped us with all of our jewelry needs from the engagement ring to both of our wedding bands. When my engagement ring and wedding band got soldered together, I couldn't be there to pick it up. It was too small and they did a rush job to make it bigger. It fit perfectly for the wedding day and I am so thankful for what they did for us.

    User4980049

    reviews
    5 out of 5
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  • My fiance and I worked with Shelly and she was AMAZING!!!! She really knew what she was talking about and has been with Josephs for many years. I have had several people say 'oh thats a josephs diamond for sure!' Shelly worked with our budget and gave us great advice and words of wisdom in our purchase. They have nothing to hide there because their pieces are truly amazing! We went to nearlyyyy every jeweler in the des moines area and this one was the absolute best!!!! GO TO JOSEPHS! You will not regret your decision.

    User4704171

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    5 out of 5
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  • My fiancé got my engagement ring here and they have been nothing but helpful with all the rest of our requests! They are very professional and all of the attendants have A+ customer service skills! When I had to have my ring serviced, they were very speedy and the quality was top notch! I love supporting this business because they CLEARLY know what they're doing :)

    User3722639

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    5 out of 5
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  • Ron in the West Des Moines Store was so great to work with, he helped my fiance design my ring and worked to stay within our budget. Amazing store to work with!

    User2457744

    reviews
    5 out of 5
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  • My fiancé worked with Jesse at the Valley West mall location to custom design my engagement right. They worked together and drew up a few different designs before settling on the one he went with. I love it! It's different and unique, but not trendy. We later worked with Jesse to design the wedding band as well. Because of the design of the engagement ring we could not simply add a band and had to custom design the band to interlock with the ring that was designed earlier. The artists wouldn't draw up what the design would look like because they had nothing like it before, but Jesse offered to draw it up himself for us. We declined his generous offer and just went with what we discussed. It came out perfect! When the time came for my fiancé to finally get his ring we went back into Joseph's to work with Jesse. There was no one ring that was acceptable to my fiancé, and Jesse said that if there was something he wanted that he saw elsewhere, or aspects of one ring he liked and ... Read more

    User3559019

    reviews
    5 out of 5
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  • I love my ring!! Josephs has a great selection and value. I got my engagement ring, wedding ring, and all our engraving done. It was always complete in a timely and professional manner and I love getting my ring cleaned each time I'm there. I would recommend them to anyone!

    Maria

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    5 out of 5
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  • According to my husband, he was most impressed with Josephs in helping him select my engagement ring. Indeed, my husband did a GREAT job with the ring, and Josephs should also be given credit for that! We returned to them to select our wedding bands, and once again, we were given great service. They helped my husband determine which metal would work best for his allergies and lifestyle, and which type of wedding band style would compliment my three-stone engagement ring. We are extremely pleased with the price, value, and style of our rings - as well as our choice to do business with Josephs.

    Sara

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    5 out of 5
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  • They did an amazing job

    User4572286

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    3.7 out of 5
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  • Friendly staff. Brides ring was messed up thus causing the ring to arrive late to where the groom was not able to propose when he wanted to (upsetting). Jeweler that was helping did not communicate this and multiple calls were not returned. We are currently working with a different jeweler for the grooms ring. Hopefully this will go better. Ring quality is nice.

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