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Dress & Attire in Haddonfield, New Jersey,
(856) 795-0424
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4.6 out of 5
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  • 115 Reviews


    Meaghan

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    1 out of 5
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  • Having bought dresses from them before was very excited to go get my wedding dress and brides maids dresses with my bridesmaids but they refused to allow my bridesmaids most of whom were coming out of state to be there for dress shopping. They didn’t care and were very rude and unfriendly don’t shop here much better bridal shops out there who care bout there customers

    Tayler T.

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    1 out of 5
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  • The bride is buying her gown from here, as well as, the bridesmaid dresses. One sales associate inappropriately commented "he has such a big head" to my 3 month old nephew. They didn't have the correct bridesmaid dresses written down and after 4 times of visiting still didn't have a correct list. They took down the incorrect style# for a dress when ordering. They claimed I didn't pay or place a deposit, but I paid in full. Brides dress arrived 1 month late. Scheduled an appt to try on the size she ordered, put her in a dress that was too small and told her she has time to lose wait and ends up it was another brides dress in a smaller size. Her dress was mixed up with another brides. They never checked it when it arrived and never checked it the day of the appointment. The woman who was helping us couldn't put on the veil. We asked for bobby pins and she said they're upstairs, the woman upstairs said they're downstairs and they had only 1. The bride and everyone in the bridal ... Read more

    responded with the following comments.

    Hi Tayler, I’m sorry you feel this way, no one ever suggested for the bride to lose weight, that did not happen ,yes as I apologized profusely the gown same gown in a different size was put into her bag and was taken care of. I’m sure no one suggested your nephew had a large head, we all have children and the woman waiting on you is 5 months pregnant. Enjoy your weekend

    Monica

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    5 out of 5
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  • I have been going to Jay West for dresses since my prom days. Couldn't imagine getting my wedding dress anywhere else!

    Ivy

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    5 out of 5
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  • I had a wonderful time selecting my dress in October. I saw a dress in the window and had a feeling about it but didn't ask about it until the end when my dress helper suggested it. Turns out, that was the one. We are going back to Jay West for my bridesmaids in February!! Super excited. :)

    Emellie

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    5 out of 5
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  • Even though I had a much lower budget in mind they didn’t make me feel like I couldn’t find something there. That is the feeling I got everywhere else. I ended up purchasing a sample for a fraction of the price and was able to get my size. Thankfully they have a better eye than I do because I declined the dress at first based on how it looked on the hanger. She politely convinced me to try it out and it ended up being the perfect one of the day. I made my purchase and walked out with my beautiful dress.

    Megan K.

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    5 out of 5
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  • Can't say enough good things about my wedding dress experience. Sue and Melissa helped me find the perfect romantic dress, with custom blush and ivory colors, beautiful rose gold accessories and shoes. They were patient and really cared. My mom also found her Mother of the Bride dress here, and she looked stunning.

    Sarah

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    5 out of 5
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  • IM SO EXCITED I GOT MY WEDDING DRESS FROM HERE. MY VAIL IS ALREADY IN NOW IM JUST WAITING FOR MY DRESS

    Molly

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    5 out of 5
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  • I bought my dress from Jay West for my wedding that was on August 9th, 2019 at The Pen Ryn Estate. My dress is Essense of Australia Style #D2525, formal A-Line, sweetheart neckline, off the shoulder. I bought my dress in August of 2018 during the Summer sale. From the very beginning, the staff at Jay West was very kind, welcoming, professional, & extremely knowledgeable about bridal gowns. Jay West was the first bridal boutique that my family & I looked at for gowns, & we had a wonderful experience. They listened to my ideas & vision of my dress & helped me stick to my budget. After not having success with the first few dresses that were in budget, Patti asked if it was okay that she pulls a dress a little out of budget). It was the most beautiful dress that fit my body perfectly. Patti truly knew the type of dress I was looking for & I’m glad she pulled it. That takes a lot of skill & I really appreciated that. The dress really wasn’t that much over budget & my mom was so incredib... Read more

    Christina

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    5 out of 5
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  • I would highly recommend Jay West to everyone! The staff is extremely helpful and friendly. You can tell they love what they do and they make you feel special each and every time you walk through the door. I was super indecisive when it came down to choosing THE dress. I probably went to 10 bridal salons and I even had 2 different appointments to looks for dresses at Jay West. During my appointments at Jay West, I can’t even tell you the number of dresses I tried on and they never seemed impatient with me (and I honestly couldn’t have blamed them if they were, I was getting pretty impatient with myself!). Once I found the one, it was a seamless and stress-free experience. Their seamstress, Kay, was a joy to work with. There were minor changes I wanted to make to the dress, and she executed them perfectly. I cannot thank Jay West enough for perfecting my ideal bridal look. I have never felt more beautiful than I did on my wedding day and I think everyone deserves to feel that way, s... Read more

    Victoria V.

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    5 out of 5
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  • I would drive by Jay West almost every day when my husband and I were still dating. I always wanted to go there because the dresses in the window were so beautiful! This was the 3rd shop in 1 day that I tried. After the 2nd shop I was exhausted and felt defeated but when I got to Jay West I told them my budget what I was thinking I wanted and we walked around and picked out probably 20 dresses. The first dress I tried on I did not see before Cathy handed it to me...I walked out and instantly knew it was the dress. My family and MOH could see that it was the dress by my face. My MOH asked if I wanted to try on other dresses still - I said sure but never actually did. This was the dress. Cathy said that she knew right when she saw me that she wanted to have me try this dress on! They are amazing at Jay West! The dress was in my price point and we didn't go over! I loved it even more when I found out it had pockets! Honestly - they are professional and amazing - the seamstress is just as ... Read more

    Kylie

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    5 out of 5
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  • I purchased a hair piece from Jay West for my wedding day and can't wait to wear it! I tagged along with my friend who was trying on dresses and the staff was very friendly, we had a great experience :)

    Lindsay

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    5 out of 5
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  • I stopped by Jay West to look at Bridesmaid dresses.. I showed them a picture of the dress I liked, they went right into the back and pulled it out for me. Id don't have any bridesmaids with me at the time but they let me and my mom try the dress on for size and look. They custom fit and do the alterations there, so I set up appointments for all of my girls, and we were able to get 20% off of the bridesmaids dresses since all of my girls are going to purchase from there. Fantastic customer service!!

    Leigh

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    3.2 out of 5
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  • I'd recommend Jay West for ordering your dress, but not for alterations. They staff was so nice when I went in to try on dresses, and I found one that I loved. However, when it came to the alterations I ran into some roadblocks with the seamstress who did not seem to want to address my concerns until I got the manager involved. The dress wasn't ready until 3 days before my wedding, although it had been sitting in the shop for roughly 4 to 5 months. In the end the dress looked great, but getting here was stressful and the overall service disappointing.

    Rachel

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    4.8 out of 5
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  • One of the more exciting yet potentially difficult things as a bride is finding your dress! I wanted to find something that suited me without all the fuss (not my style). Jay West was the absolute perfect bridal shop. If you make an appointment be sure to ask for Melissa. Of all the bridal shop attendants I worked with, she was by far superior in quickly understanding what I was looking for and provided dresses that worked with my style and were in my price range. She made me feel special yet comfortable. No, they’re not the type of shop that will start screaming when you do say yes to the dress but they still make you special and will ensure that you receive everything you need to make your day perfect. Melissa connected me with a jeweler who custom made a bracelet and earrings to match my dress and my grandmother’s necklace I wanted to wear which added a special touch to my entire outfit. An understated piece in all bride’s outfits is the veil; Jay West had many options to he... Read more

    Katherine

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    4.6 out of 5
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  • When I first got engaged the first place i started was decided on my dress at Jay West. I explained what I wanted and they knew exactly the dress for me. Then when I changed from a beach wedding to a Christmas wedding they were able to make a seamless transition with my already purchased dress helping my brain complete my dream and calm my nerves. Thank you so much for a wedding dress that was absolutely perfect and one that people are still talking about.
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