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Dress & Attire in Alameda, CA,
(510) 217-8076
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4.7 out of 5
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  • 73 Reviews


    Cristina

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    5 out of 5
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  • I had an appointment with Janene's Bridal Boutique this past Saturday and had a great experience. My bridal consultant was Jenna and she was super sweet and helpful. They have a huge selection of dresses and it can seem overwhelming but they had so many beautiful dresses. Although I didn't purchase a dress I had a great experience with them and have a feeling I'll be back. Thanks again!

    Kelsey Morrison

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    5 out of 5
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  • I had such a positive, helpful experience at Janene's. I got engaged in February but had been putting off dress shopping because it was something I was really anxious about. I am plus size and I was worried about finding a dress that would fit me in all the right places, and fall within my under $2000 budget. I booked my first appointment at Janene's after reading reviews, and I gathered a few friends and my mother to join me for the process. When we got to the store, we were greeted by Cynthia who would also be my specialist for the appointment. She was so bubbly and welcoming and she could definitely tell that I was very anxious and not really looking forward to all this. She gave a tour of the dress layout and was very informative when explaining all the styles and price ranges, and let my friends and I mark the ones I wanted to try on. I told her right away that I was not interested in strapless and that it wouldn't work on my body, but she pulled one anyway and said I could a... Read more

    Adrianne

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    5 out of 5
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  • Walking into a bridal store can be extremely overwhelming but that was not the case for Janene’s Bridal. The team there is incredibly professional and accommodating so the scouting of dresses was actually quite easy. I had a strict budget and they made it work, and after trying on the fourth dress, “I said “yes” to the dress.” Every single detail is so thought out on their part and their scheduling and communication definitely goes unmatched. My dress was perfectly tailored and my veil suited my dress so well! They took the time to not only instruct me on how to tie the bustle but they even videoed it for me so that I had it available on my wedding day. Also, they had me walk in my dress while coaching me on how to carry my bouquet and then how to properly sit in my dress. I will never have enough words to express my gratitude for Janene’s Bridal and I know that you’ll be just as satisfied. Please take a trip to Alameda and enjoy Janene’s Bridal as you won’t be disapp... Read more

    Cassie Kolias

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    5 out of 5
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  • I am so happy that Janene's was my first stop on my hunt for a wedding dress. I had the best experience for my first appointment, and ended up choosing the sixth dress I tried on. I loved my dreamy dress and I'm so thankful to Janene's for making it a reality.

    Sarah Krotz

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    5 out of 5
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  • I worked with Sutton to find my wedding dress. I honestly was just going in to have an experience with my sister and mother and ended up with great dresses to choose from and actually purchased one. Sutton was very helpful in showing me around the store and then just letting my family and me look around to pick dresses to try. She allowed me privacy to change, which I really appreciated. I ended up going over my appointment time by about 30 minutes, but she didn't rush me to make a decision at all.

    Kristina

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    5 out of 5
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  • LOVEDDD working with Carla to find my dress (AMAZE). my family and i all chose dresses, then Carla snuck one in there and randomly hers is the one I fell in love with. Alterations were fabulous too, she is extremely efficient and gives great tips that are practical for your actual wedding day. Highly recommend Janene's. Everyone there is so great.

    Fannie Z

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    5 out of 5
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  • I bought my dress at Janene’s bridal. It was the 6th shop I had visited, and had the most selection of all the shops I’d been to. I got to walk around and pick out which ones I wanted to try on, and my stylist selected a few for me as well. She helped me in and out of the dresses and clipped them. She also helped me narrow them down and see what they would look like with different accessories. I ended up choosing a beautiful lace v-neck dress with keyholes in the back and a-line tulle- and it was BELOW my price range! After getting home, I decided that I wanted to change the size of the dress, and emailed Janene’s, and they were able to switch the size for me right away. I then waited very patiently for what felt like the longest 5 months of my life for the dress to be made and shipped. As soon as it arrived- I went back in to try it on and it fit perfectly at the waist! I just needed the length to be taken in and a bustle. I ended up doing my alterations at another salon, since ... Read more

    Katie

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    5 out of 5
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  • I am so happy with my wedding dress and experience. From picking out the dress to then every fitting, the team was so helpful and supportive.

    Annie

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    5 out of 5
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  • I could not have asked for a better dress shopping experience than we got at Janene’s Bridal. Everything was perfect. Our stylist Carla, could not have been more helpful. She was patient with our large group (7 people), and gave the best suggestions/guidance/help. It was the first bridal store I've been too, but my maid of honor is in three other weddings and said this was by far the best salon she's been too. She said it has so much more selection and variety than other places she's been too. We had a great experience at Janene's and I cannot wait for my dress to come in!

    Natalie

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    5 out of 5
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  • I had an amazing experience with Janene's Bridal, from shopping to alterations. It's a lovely shop with a huge selection and a very kind and helpful staff. Everyone who works there really knows their stuff, especially the alterations department. This place does everything: I bought a hair comb and necklace from them when their jewelry specialist was there. Jennifer taught me how to do a first dance spin without tearing my sleeves. They gave me an emergency kit with extra lace in case of rips. They even took a video of how to do the bustle! I couldn't believe the attention to detail they provide. I was not prepared for how much alterations cost in general, but having this team of folks helping me was worth every penny. They were the VIPs of our team of vendors. Highly recommend! Photo by Andrea Fong Photography

    Eileen

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    5 out of 5
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  • I visited a lot of bridal shops before finding my dress, and I now know why Janene's has such a great reputation. They have SO many dresses and styles to choose from and feature the best brands. They also have excellent customer service (shout out to Jennifer who was amazing!!) and are experts in tailoring dresses. I found my dress - Essense of Australia D2109 - 10 months before my March 2019 wedding. I believe I was told they recommend ordering the dress 8 months in advance, which gives the designer time to custom make and ship the dress. When I was measured for the dress, I was a bit nervous because the size they said they'd need to order for me was an 8 (because of the size of my hips), when I'm a street size 2! Apparently, this is very normal and I trusted them as the experts. When my dress arrived (about 6 months after we ordered it), my nerves were put to rest. Although the dress was too large and needed to be altered down, it wasn't comically huge or anything like that. ... Read more

    Ivette Ornelas

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    1.6 out of 5
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  • Save your self from stress, tears, and emotional distress; don't go to Janene's Bridal Boutique. Horrible business ethics. Horrible customer service AFTER you buy the dress. They are very dishonest. Wedding planning is stressful enough. Janene's Bridal Boutique added onto the stress and anxiety. Eventhough I ordered my dress 10 months before the wedding, yet I got my dress 2 months before my wedding. They don't make wedding planning easier. Worst experience ever. I spoke with the owner and she didn't care about the poor service they have. She simply blamed it all on her daughter. Apparently her daughter does the ordering and the owner does the alterations. At the beginning they provided me a date for when it will arrive but then the day comes and they don't know where it is and when it will arrive. Then a whole month passes. They call me to tell me they think they have an idea. By this point I start stressing because I only have 3 months before the wedding. Eventually, I ... Read more

    responded with the following comments.

    Ivette, We have taken the time to go over your review and would like to respond. We will start off by saying that we truly value each and every one of our customers business and their opinions, we would like to add that we also reserve the right to refuse business to people who are unruly and disruptive. It is unfortunate that you had such a negative experience while finding your dress with us, but we are happy to say we are no longer wanting to do business with you. Simply because of the way that you and your guest chose to conduct yourself when in our store and attempted to intentionally disrupt one of our customers experience of finding her dress while in her appointment. We understand that you were dissatisfied but that does not give you the right to make a blatant attempt at ruining someone else's experience. In no way are we ever dishonest with our customers. We are upfront with what is to be expected, if anything that we could do differently would be to explain things in more depth so that we can assure that there are no misunderstandings. We know all too well the stress that is involved with planning a wedding. As your big day is approaching tensions rise and it being one of the most important days of your life, and when you still haven't received your dress as it nears then panic starts to set in. With that said the time that we give our brides for their dress arrival is an estimated date but never a guaranteed date. There are so many factors that come in to play when your dress is finally shipped out from the designer that can affect the estimated arrival time of the dress. Regardless of the delay, we never have missed a brides wedding date. In your case you still had plenty of time being that your wedding is 3 months away. We have one of the best, if not the best alterations team in the bay area and can get most of any alterations done within one day. If our customers choose to do alterations elsewhere there is no problem with that at all, our customers are free to do alterations any place of their choosing. We can understand how you would think alterations is an added expense that can be costly but the thing that we would like to make clear that we don't think that you understand is that alteration cost varies based upon the type of dress and work needed to be done to complete the look. We aim to please all of our customers but there are some people that no matter what you offer to them they can never be satisfied and then take to platforms like this to sound off on matters that they don't fully comprehend, trying to damage a business's reputation. We are confident in saying that we are one of the best bridal shops in the Bay area and our reputation for great customer service and vast amount of beautiful wedding dresses to choose from speaks for itself. Also, when you say "Dirty" we are not sure exactly what you are referring to. We do acknowledge that our shop has been a little on the dusty side due to major construction going on right next door to us, so for this we apologize. Best of luck to you! Janene's Bridal

    Amanda

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    4.8 out of 5
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  • After doing the stupid thing of buying a dress 2 sizes too small that I was in love with, losing 20lbs but still not getting the boobs to fit into it, I sent an SOS to my bridesmaid/professional event planner/recent bride for help and she recommended the alterations team at Janene's. They were amazing from the start, understood my needs and issues, were affordable considering what that I was asking them to reconstruct my dress, and did it all within 5 weeks of my wedding. The dress turned out amazing. If I were to dock them on anything it would be not putting a smaller corset size in when I expressed concern about losing more weight - which happened (and the dress started to fall off at the end of the night), but that was the least of my worries. THEY ARE AMAZING!!!! HIGHLY RECOMMEND.

    Mijiza Sanchez

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    4 out of 5
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  • I had a wonderful experience with this bridal shop (for the most part...) From the very beginning- making the appointment on line, it was all very easy. Once I arrived my consultant was super sweet & you can tell that she genuinely enjoyed her role. It just so happens the weekend I went they were having a trunk sale by the designer of the gown that I loved so that was an added bonus. It was the first & only bridal shop I went to & I fell in love with the 3rd gown I tried on. Everything was easy & seamless. When I got that long awaited call that my dress arrived 4 months later I was thrilled. My consultant warned me that I should plan to spend between $500-$1,000 on alterations. After trying on my gown the alterations lady comes in and spend about 5 minutes with me then scribbled down on a piece of paper $650 worth of alterations. (She claimed I needed a French bustle, darts in the straps & hem.) I kindly too my gown & went toa seamstress in San Jose that did a magnificent job & charge... Read more

    Mary

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    4.6 out of 5
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  • After having an underwhelming dress shopping experience at a bridal salon closer to home, we decided to make the trek out to Janene's Bridal Boutique despite the long drive. Our consultant, Cynthia, was very warm and welcoming for our appointment. There was a wide variety of dresses available in the store from numerous designers and she assured us that there would be something from every price point. We were allowed to wander and pull dresses without any rush and she was very helpful in taking down our feedback on what we liked or didn't like for each dress I tried on. I ended up ordering a dress I had tried on elsewhere because the customer service at Janene's was exceptional. Communication was always prompt, such as informing me when my dress had arrived. Alterations were unexpectedly pricey, but I received a significant discount due to purchasing my dress during a promotional weekend. The alterations appointments were more frequent leading up to the wedding date, but any last ... Read more
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