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Jewelry in Chester Springs, PA,
(484) 716-3866
Overall Rating
3.1 out of 5
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  • 4 Reviews


    B M

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    1.8 out of 5
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  • Jen and Colleen took on a rush order they couldn’t handle, so when they realized their mistake after I did them the favor of reminding them of it, they drop shipped me a ring out of Florida. No warranty included. I was unhappy with how the band fit with my previously purchased engagement ring. I let them know this immediately. They lied about how the band and ring fit together. Repeteadly. First they told me no straight band would fit, only a contoured band. Then only a specific band. Then my band but only if I hadn’t chosen bigger stones. So three times they stated different things. They were happy to go back and forth over message for 11 days with no offer from them for a refund. The refused to properly make the item shipped with tracking on Etsy, hindering my ability to start a case. I reported my issue on 10/08 and they offered a refund on 10/19 for the first and only time. They were fine lying repeatedly and changing their story until I posted a review somewhere that ... Read more

    Rebecca

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    0.5 out of 5
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  • I reached out to the owner on Etsy and didn't hear back, so I looked up her instagram and saw that she posted pictures after I had sent my message. So I messaged her on Instagram to see if she would answer there. I checked back a few hours later and she had read it. She never answered my message and continued to post pictures on Instagram. I have never in my life come across such horrible customer service. I was literally straight up IGNORED. Do not give this lady business if you know what's good for you. I am now having EJ Collections on Etsy create my ring, who answered me in under 2 minutes.

    Tycha

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    5 out of 5
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  • Absolutely love my ring it is simplistic and beautiful. The owner was extremely prompt in responding to our emails and my questions on instagram. I highly recommend this ring designer.

    Vanessa

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    5 out of 5
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  • She was very helpful and very responsive. Good communication skills and loved my ring so much!

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