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Jewelry in West Des Moines, IA,
(515) 246-8070
Overall Rating
4.6 out of 5
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  • 32 Reviews


    Taylor

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    5 out of 5
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  • Iowa diamond was great in you only saw rings within your price range and the service was very personalize. I would highly recommend.

    Brianna

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    5 out of 5
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  • My fiance and I went together to choose our engagement ring. The ring is beautiful and unique, but what made our experience truly worth while was Gina. Her professionalism, knowledge, and friendliness were as one-of-a-kind as our custom engagement ring. She let us sit with her for nearly four hours before all three of us were comfortable with our ring setting and diamond selection. We never felt pressured to purchase something outside of our price-range, and she really embraced our individual styles to find a ring that compliments both of our personalities. Thanks Gina, and thank you Iowa Diamond!

    User5441676

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    5 out of 5
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  • Iowa Diamond was wonderful to work with. They brought us many options and helped us find the perfect rings for us. Gina was fabulous to work with and I would definitely recommend them!

    User5166308

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    5 out of 5
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  • We bought my engagement ring, and both of our wedding bands here. At Iowa Diamond, they let you sit in an office and, after talking to you and getting a general idea of what you want, bring the rings in to you. I have never seen an engagement ring like the one we got, and no one I have shown it to has seen one like it. I love that uniqueness, you can't find that everywhere. We got a really good deal on all of our rings, and it was a low pressure environment. The sales woman we worked with wanted nothing more than to help us find the perfect rings.

    Jesse

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    5 out of 5
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  • I cannot tell you in just a few words how crooked and down right deceptive these people are. Adam is the worst of them all. They unknowingly sold us an uncertified diamond. They were two weeks late in providing our ring, they never did explain why or call to tell us there would be a delay. Please, do what we should have done.... go to a real jewelry store and save your self the hassle. These people are con artists and scum. Its like your dealing with a dirty used car sale-person. I have already been bad mouthing them to everyone who will listen, I will continue to leave honest reviews for years to come. DO NOT SHOP WITH ADAM OR IOWA DIAMOND.

    responded with the following comments.

    Wow, this one really blindsided us! First, yes, there is no question that we did a very poor job of communicating with this couple but Jesse’s review is riddled with inaccuracies. Our mission is to give every single engagement couple the best possible experience selecting their engagement and wedding jewelry. On the rare occasions that we miss the mark, we do everything possible to first, solve the problem, and then make every necessary correction to ensure it doesn’t happen again. We sold over 1,000 engagement rings last year and even though we do everything possible to see this kind of thing doesn’t happen. well, unfortunately we’re not perfect.. What’s so confusing about this review is that on exactly the same day as it was posted, we received an email from his fiance’ which read in part, “Adam – I wanted to thank you again for your help last night! I greatly appreciated all that you did to make things right.” Jesse never even met Adam, not once. So, where’s the disconnect? I realize that sometimes emotions get ahead of reason and I sincerely hope that’s the case here. Please check out the other 27 reviews that are posted as of right now and hopefully they’ll offset this damaging diatribe. You will get a much better picture of what Iowa Diamond is really all about.

    User4105147

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    5 out of 5
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  • Above and beyond! Iowa Diamond provides amazing service. Gina was incredibly helpful and educational in the process of building my engagment ring. She patiently walked us through every element to consider when purchasing a diamond and helped us to find the perfect one! Now I have a beautiful ring that outshines and out sparkles anything you can get from any chain store found in a mall. Iowa Diamond has a customer for life after our positive experiences with them!

    User3932095

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    5 out of 5
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  • We had a wonderful experience working with Iowa Diamond. The service was incredibly professional, thorough, and attentive to what we wanted. They have an incredible selection and will work to meet your desires!

    User4105066

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    5 out of 5
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  • I would (and have) recommend Adam Cline at Iowa Diamond to anyone and everyone. My fiance and I custom-designed a wedding ring with Adam and he took the time to be personable, to ask us questions, to teach us about diamonds and rings, and to make sure we weren't buying "something" but instead buying a symbol of love and devotion that we'd share for the rest of our lives. If you want a truly personal jeweler, someone you can refer to amongst friends as "my jeweler", call Adam Cline at Iowa Diamond.

    Jenna

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    5 out of 5
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  • My fiancé and I really enjoyed our experience at Iowa Diamond. We didn't feel pressured at all and it was a pleasant and exciting experience.

    User4077055

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    4.9 out of 5
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  • We went to Iowa Diamond for both our engagement ring and wedding bands. They were always professional and courteous and even remembered our names and details about us even though it was over a year and a half between visits. They have a very wide selection of rings, when we first went in I had no idea what I wanted in an engagement ring but I was able to (reasonably) quickly narrow down to the perfect ring that I love. The ring is very high quality and I have had a lot of compliments on it. We went in with a better idea of what we wanted for our wedding bands and were able to pick ones that we loved (and complimented my engagement ring). In the end we decided to get bands from a different shop but only because of monetary restrictions. The rings at Iowa Diamond are very good quality, but of course you pay for that. The atmosphere at Iowa Diamond is very nice, a lot better than going to a shop in the mall.

    Annie

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    4.9 out of 5
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  • We went to many mall jewelry stores and couldn't find what we were looking for to fit our budget. Within minutes, without an appointment, we saw the Iowa Diamond Difference and found the rings of our dreams.

    Amara

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    4.9 out of 5
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  • Iowa Diamond is an amazing place! When my husband and I went in to look for my engagement ring our consultant explained everything to us and didn't show us anything out of our price range. She was really friendly and knowledgeable. I had a couple of diamonds come loose on my setting and they repaired them free of charge. I have sent many friends and sibilings to Iowa Diamond and they have all purchased rings there as well!

    Kelly

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    4.8 out of 5
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  • They usually ask for appointments, but one of their sales associates was happy to talk to my fiance and I when we just dropped in on a Sunday to find out more about them. I got to hand pick my diamond that they placed in the setting that my fiance and I chose together. They have professionally cleaned, polished and buffed out the scratches in my ring once already for free. They will engrave for no charge and the original sizing is included. It was nice to have a private viewing room and so many choices in one place.

    User4105065

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    4.8 out of 5
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  • wonderful place to go! My fiance and I picked out my band together and he went back later to pick the diamond size and purchase the ring. Lovely service great price, and theres no pushiness like in a normal jewelry store, and they provide excellent one on one service. Their only downfall was that the ring was supposed to be done 2 days before our one year anniversary (when he was going to propose) and he had the ring engraved with our anniversary date, but the ring was actually done 2 days after our anniversary. Still wonderful service though, just make sure you allow more time!

    User4152028

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    4.6 out of 5
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  • Great service with a wide variety of band styles and diamond sizes.
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