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Invitations in Apex,
(866) 862-7382
Overall Rating
3.9 out of 5
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  • 36 Reviews


    Adam

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    1 out of 5
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  • I ordered up 30 invitations from this company. Received them 4 days later than promised. I paid an additional $60 to have them rushed. When contacted, the "manager" argues with me. She tells me it isn't her fault. It took them over 24 hours to just return my call. I would not suggest dealing with this company. They are terrible!

    Tammy

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    4.7 out of 5
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  • We used this vendor for custom stamps (return address) for our Save the Dates, Invitations and all of our Thank You cards. They were very helpful and flexible. I was able to get one stamper and two heads (one with my info for most of the stuff and one with our new info for the after wedding Thank Yous).

    Tina

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    5 out of 5
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  • Beautiful invitations at an amazing price. Quick delivery too!

    User3456798

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    5 out of 5
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  • The order fir 200 bridal shower invites was placed on a thursday night and was delivered the following Thursday with a free thank you note for each order! The quality is excellent. Customer service was great and even sent me the tracking number. I will definitely recommend this site to my friends.

    Trish

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    5 out of 5
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  • Very good selection and prices are much better than most.

    User3435443

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    5 out of 5
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  • Ordering invitations online is abreeze with Invitation Box! I ordered matching Save the Date cards, Invitations and Response cards from them and was so impressed with the quality. I chose something a bit "out of the box" for my second wedding and I got so many nice comments about them. Delivery was no issue at all - they arrived on or before the promised date. Note to brides....get on their email list and they will send you emails for discounts. I ordered my invitations at a 40% discount!

    Jessica

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    5 out of 5
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  • We loved our nontraditional invitations we got from InvitationBox! They were bright and not boring like so many wedding invitations are. The material was high quality, and the prints looked great. I had to call them a couple times with questions, and even when I couldn't reach them directly, they always returned my call. They tend to have sales/coupons all the time, too, so getting a great deal is easy! The only advice I would give is to make sure you save your order, as it will make reordering (if necessary) much easier.

    User3748206

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    1.4 out of 5
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  • I didn't order wedding invitaitons but I ordered Christmas Cards from them. I met the deadline of December 2nd for order. I never received the cards. Not until Sunday December 22nd did I get an email stating that they were apologizing for falling short of their goal. I don't even have time to order from an alternate vendor. They don't list phone number on their website and when you find a number to call them it says they are closed for the holidays. Unbelievable, they are gone for he holidays when they haven't fulfilled orders! I would hate for something like this to happen to a bride. I recommend using a more reliable company.

    User3789858

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    0.2 out of 5
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  • Do NOT order cards from Invitation Box!!!! I ordered Christmas cards from this company immediately after Thanksgiving and they did not arrive to my home until Dec. 26. The WORST part is that I emailed and called many times to get an ETA on the cards, as had I known they would have such a poor turn- around time, I could have ordered from a more reliable company. They did not return one email or voice mail. I was never able to get through to a live person. I was not at all impressed with the cards when I did, in fact, receive them. Paper Stock was good, but that's about it..... DO NOT order from this company. I even followed up again two weeks after Christmas to voice my concerns and still they have not had the courtesy to respond back. My neighbor also ordered Christmas cards from this company and her turn-around was the same. She actually received her cards on Christmas Eve... Such POOR Customer Service....

    J

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    0.5 out of 5
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  • Horrible company. Ordered xmas cards 11/2. Received them on 11/11 defective. Contacted them and they promised to replace them within 2 weeks. waited until 12-2 and called them. Woman took info and promised to get back to me later that day. No call received. Tried to call them but message says they cannot handle the volume and to leave an email and when they can, they will respond. Still waiting. Tried online chat all day but not avail.

    User3334320

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    4.1 out of 5
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  • Great invites. Very cute! Sent me wrong size envelopes but had them reshipped in one day when contacted.

    User2934619

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    4.8 out of 5
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  • I got my invitations from InvitationBox.com and they were beautiful! It took a little back and forth because I need to make a change to the sample they sent but they got it everything right. The invites took some time to arrive so be sure to give a few extra days or a week before you actually need them (I was a little behind schedule with my ordering). I also called customer service about my order and they were easy to get a hold of and able to keep me updated.

    Laura

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    0 out of 5
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  • I purchased an Invitation Box stamper through Amazon Prime on 3/14/. The turnover was 2.5 weeks to make; I needed it within 6 weeks, so I assumed I was fine. About 4 weeks after ordering I still had not received or heard anything about my stamper- I contacted Invitation Box via email. I got an automated email saying I should hear a response within 1-2 days. A week goes by and I still have not heard from them. I found a contact number and called. The lady informs me that my package was shipped that day (4/21) and I should receive it the next day. When I receive my stamper, I notice it says "Skylar & Laura". My fiance's name is "Skyler." I looked to see if I typed it wrong and in clear letters it shows I did not. I have to send my invites out by 4/26. I contact them and talk to a woman named "Lisa." I assume they can rush make and deliver me a new stamper- no. They outsource through a company in Canada and they can't rush order I should be able to get a new one in 5 week... Read more

    Laney

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    3.3 out of 5
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  • Just make sure you purchase more invitations than you think you're going to need because we lost a lot of money when we had to order just 25 more-- we paid the same price as when we ordered 200. Yikes! They offer no "pay per piece" on additional orders or extras even if you've placed a large order with them in the last 30 days. Most other vendors do offer a pay per piece price on extras, but this company does not. We ordered Checkerboard invitations, and they looked gorgeous. Also, this vendor did fix an error that was made immediately and shipped overnight to solve the problem, after I called and explained what happened. They did not communicate as well via email, but once I got a hold of the person over phone everything changed for the better. So order with a little extra room, and be prepared to have a phone conversation (not email) if something goes wrong.

    Jennifer

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    0.1 out of 5
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  • I purchased a self inking stamper from this company for my wedding invitation envelopes mid April and by the end of April I received the stamper broken in the mail. I contacted the company and spoke with an extremely rude customer service representative and was mailed out another stamper a week later that I also received broken. I then contacted Customer service again and spoke with the same individual which did not apologize for the inconvienence either time I spoke with her until I let her know how much of an inconvienence this has been. This company was not willing to offer ANY type of refund or credit! I was told, "you got a great deal on this product."...last time I checked a broken product was not such a great deal! I would never refer this company to anyone! The last thing I would ever trust them with is anything that has to do with your wedding! Awful Service!!!!

    responded with the following comments.

    As a note, the customer purchased the stamp through a third party daily deal site and not directly through us. I do apologize for the inconvenience. The way that the stamp "broke" is something that I have only seen happen 4x ever and apparently 2 of them were to this same customer. The part that is broken is the piece that enables you to lock the stamp to prevent its use. The stamps is still fully functional otherwise. What is not mentioned in the review is that we sent the customer a third stamp and a call tag for her to send back the broken ones at our expense, so that we can find out how they could have broken. We have not heard back from the customer and have not received back the defective products.
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