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Transportation in Arlington, VA,
(703) 522-5500
Overall Rating
4.4 out of 5
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  • 106 Reviews


    Jacqueline

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    5 out of 5
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  • I got a text say my limo was outside and did not see it. I called the company and they gave me the number of the driver and I was able to fix it quickly! Driver was very polite and professional. He was dressed for the occasion! The limo was just what I expected it was clean and beautiful! My limo was for 16 people and we all for comfortably.

    Michele Repass

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    5 out of 5
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  • ING was great! The limo was clean, the driver was responsive and very helpful. He was on time and willing to work with our schedule. Everything went beyond well with ING. Thank you!

    Karen

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    5 out of 5
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  • Almost a year has gone by and I am now finding the time to review all our AMAZING vendors. Our driver was very professional and courteous. My bridesmaids and I had a really fun 10 min ride in the limo from the hotel to the church in Woodbridge. We had a large bridal party getting hair and makeup finished. I ended up being late to our venue and I was initially sad that we wouldn’t have time to do a first look. I was supposed to be dropped off at the front of the church so that guests wouldn’t see me, but my Matron of Honor coordinated with our driver to drop me off at the side of the church so we could sneak in our first look; I had a cathedral train and it was hard to walk very far with the wind. It was really emotional for me and, of course, our driver came prepared with tissues. :’) That was very special to us, and I’m super thankful to him for making that happen. After the ceremony and photos, our driver brought just the two of us to our wedding reception in Springfield. Ove... Read more

    Rachel

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    5 out of 5
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  • Overall a great experience with ING. We rented two vehicles from them to bring the wedding party and the guests to the venue. They were on time and got the guests to the venue without any issue. They were easy to get in contact with and overall provided great services.

    Megan

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    5 out of 5
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  • They were early for our wedding events and got us where we needed to be on time. Great quality!

    Meghan

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    5 out of 5
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  • ING Limo did a great job with our wedding transportation. I knew that they would, because I work with them a great deal scheduling airport transfers for colleagues and they've hit the mark every time. The drivers were professional and courteous. They knew exactly where to go, all pick ups were made on time (we contracted 2 limos and 3 shuttles for 3 different pick up locations with multiple stops). My new husband and I needed to stop by our hotel to pick something up en route to our reception and the driver handled this with ease. Limos were clean and new. I will definitely recommend, and continue to rely on ING, for all future transportation needs!

    Shay

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    4.2 out of 5
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  • The cars are nice and the drivers are friendly. My one concern is that the driver did not have all the information I provided regarding the stops. After picking us up from the hotel he took us straight to the reception site instead of the ceremony location. When I realized we we're going the wrong way, I spoke with the driver who told me he didn't have that information nor an address for the ceremony location. Needless to say, we we're about 15 minutes late to the ceremony, not too big of a deal, but I'm positive I shared all the stops on my planning form.

    Emily

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    4.9 out of 5
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  • We used a coach bus (2 trips each way) to accommodate our guests from the hotel to our venue. Everyone who rode the bus said it was convenient and enjoyable. The company was helpful in determining times for the trips and responded quickly to all inquiries.

    April

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    0.5 out of 5
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  • Did NOT provide services as outline in email communication. Vehicle was old, rusted, dirty and had been in an accident. Refused to provide replacement vech and refusing to provide refund. I have video as well too large to upload.

    Ashley

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    0.5 out of 5
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  • We hired ING for our wedding. We rented a limo to transport the bridal party and passenger bus to transport our guests. We were incredibly disappointed in the service they provided, and sent them the following email to let them know. It has been almost a month, and have yet to receive a response. It appears that they truly do not value their customers. Very disappointed. Please BEWARE before hiring them for an important event, especially a wedding! Along with the review below, the limo driver was also incredibly rude and not at all helpful. (We tried to be as nice as possible in the email we sent to them, so we ended up leaving some things out.) "We rented a 10 passenger limo and 33 passenger bus this past Saturday for our wedding in Georgetown/Rossyln. As far as we know the bus service was as advertised. The limo service however, was disappointing. We thought we should share our experience with you. Apparently our limousine interior was not cleaned after the previous customers... Read more

    Kristen

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    4.6 out of 5
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  • ING was a pleasure to work with. The driver successfully navigated a very traffic-heavy day in Georgetown and was where he was supposed to be at the correct time. The limo was exactly what we were expecting based on the description of the vehicle and the interior was nice, so we would definitely recommend their services to other couples!

    Marion

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    4.8 out of 5
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  • The limo was clean and nice and arrived promptly. Driver was very professional.

    Stephanie

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    4.8 out of 5
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  • Our driver was great and our overall experience was great. The prices were unbeatable! Our driver was a little late and I had a minor freakout, but when i called they quickly got in touch with the driver and let me know that he was just a quarter mile away. The company's responses are a little curt, but never rude. Perhaps they are just overly busy.

    Natasha

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    3.1 out of 5
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  • My mother has used ING for all your transportation needs for a few years back now. They've always arrive on time, if not early. The vehicles are sleek, clean and comfortable. We used the 14-passager limo on our wedding day- ladies remember, with your dress you are almost 2 people! The limo was white and really pretty. We hit a big snafu on the day of our wedding because of the DC pride parade where the driver inadvertently drove directly into the parade route. We found out later that the driver determines his route 2 days prior to the event- if there is something major happening on your day just make sure to flag it for them! The owner of the company, Mike, is reasonable though and made appropriate amends for the mistake.

    User2506132

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    3 out of 5
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  • ING seemed great at first. We booked a limo and a bus to transport our guests, as well as a van to transport our guests to/from an "open house" rehearsal. We changed the time of our limo transportation, and it was not an issue. We even had to last minute add a second bus due to an issue with the parking at the church. They were able to accommodate this addition, although at a slightly higher cost. The issue with ING limo came the weekend of the wedding. On Friday night, our guests had problems finding the van to take them from the hotel to the restaurant for the cocktail soiree. The van was unmarked, and the driver did not make an effort to be visible for our guests. He just sat in the van and waited for guests to come to him. As you can imagine, our out of town guests were hesitant to approach an unmarked van and ask if it was the transportation for us. On the day of the wedding, the limo driver called my husband to say that he was late. (At least he called!) The driver went t... Read more
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