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Venues in Rochester, New York,
(585) 794-4826
Overall Rating
4.8 out of 5
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  • 18 Reviews


    Georgi Toth

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    5 out of 5
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  • Great venue and Chet was so awesome and easy to work with!!

    Jessica Gorman

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    5 out of 5
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  • I am so excited to have my ceremony and reception here . It's beautiful!

    Kathleen

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    5 out of 5
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  • I recently had my wedding at the Hyatt Regency in downtown Rochester and it was everything I could have dreamed of. Everything from planning to the actual day of went seamlessly. The venue was amazing, the food was amazing, and even more amazing was the wedding coordinator Chet. Chet took care of EVERYTHING! He and his staff created the wedding of my dreams. Everyone commented saying this was the best wedding they had ever been too. I would HIGHLY recommend the Hyatt Regency for any event you are looking to plan especially a wedding. Thank you so much Chet and all of the amazing and friendly staff at the Hyatt Regency of Rochester for making my wedding dreams come true!

    Sarah Mccrackan

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    5 out of 5
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  • We could not have been happier with our wedding experience with the Hyatt Regency Rochester. After visiting plenty of wedding venues, our choice was easily made after seeing the Hyatt and meeting with their wedding coordinator Chet. Chet worked with us at every point in our wedding planning and delivered more than we ever expected. Every aspect of our dream for a classic Christmas wedding was certainly fulfilled. The ballroom was gorgeous (being newly renovated), the staff was more than accommodating, and we still to this day get complements on the food a year later. Every vision we had, Chet and the Hyatt brought to life. And when we weren't quite sure what direction to go in, Chet and his staff offered their professional opinions based on the dream wedding we were looking to create. The Hyatt met our every expectation and we couldn't be happier with our decision. We highly recommend meeting with Chet and the rest of the Hyatt staff to see how they can bring your dream wedding to l... Read more

    Ezela Salazar Tagliente

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    5 out of 5
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  • TL/DR: Go with the Hyatt for an elegant, upscale dream wedding with the amazing Chet Whisler at the helm. Everyone needs to have a sit down with the Hyatt. They renovated their hotel in 2017 and we chose them after going through what was basically a hard hat tour of concrete, open walls, and a concept of what it would look like. The finished product is nothing short of stunning. From start to finish, the Hyatt gave us five star service and personalized care. Even past the finish, we still talk to Chet to see what he's up to and we try to go as often as possible to see what's new and exciting at The Street Kitchen and Bar. I know it's super trendy right now to have your wedding in a barn or other alternative spaces, but if you're looking for upscale and value, the Hyatt is where you want to be. What I mean by value is that you may pay a little more than other places, but what you get is exponentially more impressive than you could ever imagine. Each and every staff member carries th... Read more

    Susan

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    5 out of 5
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  • The Hyatt Regency was the venue of choice for my daughter's wedding as we wanted the convenience of a hotel for our guests. We considered several options and none could hold a candle to the Hyatt Regency. We had the privilege of working with Chet Whisler who was absolutely wonderful from the beginning to the end. Chet was extremely accommodating and tolerant of me as I was the planner and often would seek him out for assistance. Chet made sure that the Florist/Decorator, Riverside Productions - Jesse Lucas, our DJ - Encore Events, our photographer - 13 One Photography, our Videographer/Photo Booth - Jimmy C Productions, our Bakery - Savoia, along with countless other details all blended together for a result that was nothing less than perfection for all 220 of our guests! The Hyatt's staff is amazing, the food is delicious, the atmosphere was joyful and we received countless numbers of complements from our guests indicating that this was by far the best wedding they have ever attended.... Read more

    Mary Beth

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    5 out of 5
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  • When it came time to venue searching after our engagement, We realized we needed a larger space due to our invite list of 350 and were anxious to find what we were looking for . After a few disappointing appointments with less than impressive coordinators and packages at places like the doubletree and Rochester plaza , Chet at the Hyatt was literally a breath of fresh air. After meeting with Chet , we returned to have the chef make us dinner before making our final decision. Needless to say, we canceled the remainder of our venue appointments. From the moment we met Chet with our parents we knew we were in good hands. His many years of experience in the business has made him by far the best in the Rochester area to handle your event or wedding . His professionalism and expertise are second to none . His attention to detail made me so comfortable and calm and never at one point did my husband and I have a doubt our day wouldn't be perfect and everything we had worked so hard to plan . ... Read more

    Jacqueline

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    5 out of 5
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  • My family and I worked with Chet Whistler for my January 15' wedding. Chet went above and beyond to make sure our day was special. He listened to ALL of our ideas, gave honest feedback, and helped set up any other apts.(lighting, etc.) we wished to have during the planning process. Chet was always just a phone call away, and accommodated every need my family and I had. He became more of a partner in the planning process, rather than just a coordinator. He made our experience one that we'll never forget! Not only was Chet a big part of our day, everyone at the Hyatt was such a pleasure to work with. Everyone that worked there went out of their way to help us settle in for the weekend. The lovely comments and forms of hospitality were so nice- it made the weekend unforgettable!

    User7469718

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    5 out of 5
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  • Chet was wonderful to work with. He helped to make our day special and exactly what we wanted!

    Angela

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    5 out of 5
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  • I had my wedding reception at the Hyatt Regency and it absolutely exceeded my every expectation . The wedding coordinator Chet was amazing. He made sure that my visions came to life that night and I couldn't be happier with the way everything turned out. We had a sit down dinner (their personal preference option), and I heard nothing but amazing things from my guests about the food. Everything was beautiful and I couldn't ask for more from my experience with everyone who helped make our day so perfect.

    Lisa

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    2.6 out of 5
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  • We chose the Hyatt for service and they were not able to deliver. The bar line was long, the food service was late and the wine service was non existent. I would ask them to be specific about any other events taking place at the same time. I would ask to be informed of any key staff changes, I would ask them to be specific about the number of servers etc.

    User4534075

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    4.5 out of 5
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  • Chett is great. He went above and beyond our expectations. Everything was amazing.

    Kevin

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    4.8 out of 5
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  • The Hyatt was a great venue for our wedding. We were very happy with how it turned out. They have the best food, hands down. Their staff were so nice and helpful before, during, and after the big day. They even let me add one of my favorite local, craft beers to bar package with no complaints. Would definitely recommend them to anyone looking for a great wedding.

    User5209164

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    4.8 out of 5
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  • We knew we were having a large wedding with many out of town guests. For that reason we wanted a hotel to minimize the driving our guests needed to do! The moment we met with Chet from the Hyatt, we knew that is where we wanted our reception. They were flexible in working with us, our visions and our needs. We ended up having a breakfast the following morning, which they helped us orchestrate and carry out flawlessly. Family and friends who attended the wedding and stayed at the Hyatt have been contacting us non-stop about what an incredible wedding and venue it was. The Hyatt staff added many personal touches that made the day that much more special. For example, when we got back from the church, they had our favorite drinks and appetizers ready for us in the bridal suite. It was such a wonderful experience working with Chet and everyone at the Hyatt. It was worth every penny we spent and we wish we could do it all again. If we could do it again, we would not change a thing!

    User4820937

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    4.9 out of 5
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  • I can't imagine my wedding day would have gone as smoothly as it did without the help of the Hyatt. From day one, when we booked almost ten months ago, they were responsive and adaptive to working with me to create my vision. Chet Whistler was a god send, essentially a wedding planner that was included in the overall cost of the food and beverage package we purchased. Every single guest had an incredible time and was impressed by the professionalism of the staff. The food was unbelievable, and the best wedding food many of our guests had ever had. The rooms were great, and though the room blocking was confusing as the hotel kept changing the person in charge of our block, overall the Hyatt was the perfect choice for us! Our wedding was three weeks ago and I already miss my emails with Chet!

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