Our wedding experience started about 1 year prior to the Big Day. Our first wedding coordinator was very experienced, organized, and helped us get a good deal on our wedding package. We decided to do everything at the hotel including rehearsal and rehearsal dinner, ceremony, and reception. We also had a room block for our guests; our wedding package included complimentary rooms for us and our respective parents. On top of that, the hotel had complimentary breakfast that was top notch! About halfway through, our first wedding coordinator left the hotel and we were assigned a new coordinator a few weeks later. It was a bit of a rocky start. There was some miscommunication and delayed responses. Also, the accountant went on maternity leave (?) a few months later, so it was strange having to remind the hotel to collect my deposits. The month leading up to the wedding, the catering manager (Maureen) and her staff really came through for us. They were flexible about what we ... Read moreneeded and gracefully carried out our special requests, including allowing us to use their shuttles to take us to and from the Morton Arboretum to take pictures. Everything was taken care of and it ended up being a worry-free experience. Although it may not have been in her job description, Maureen even helped out with coordinating the ceremony (saved me the trouble of asking someone else). Also, kudos to the rest of the Hyatt staff for taking care of us and our 230 guests. Due to inclement weather, many of our guests' flights were delayed or cancelled. Some arrived well after dinner, but the catering staff was kind enough to save their meal and warm it up for them when they arrived. We recommend getting the tater tot/nacho bar as a late night snack; it was a big winner!

Beautiful venue, excellent hotel and great food! Maureen and her staff were the best! As the parents of the groom we wanted to entertain our guests between the wedding and the reception. Maureen suggested handing out drink tickets which keep our bar tab under control. Our guests appreciated the free drink and the Hyatt's nice surroundings!

Yesterday, September 7, 2019 was our wedding at Hyatt Regency in Lisle. The venue is elegant and there were rave reviews by the guests. Excellent, abundant food with attentive wait staff. Maureen O’Connor is the on staff wedding planner, and she is extraordinary. We planned this wedding in four months only because of her creative direction. Through her advice we contacted a Pianist, DJ, and Photographer. Maureen answers questions in a timely manner, and we highly recommend her.

I threw my Dad's 90th Birthday party at the Hyatt Regency in Lisle which basically took the form of a wedding reception for 140 people. From day one, Maureen O'Connor was responsive, patient, and delightful to work with. Her experience in the industry helped me feel confident I was getting the best for the money I was spending. When it came to the day of the event, the staff went out of their way to accommodate last minute requests that are inevitable for events like this and they did so with a professional, positive attitude.

Working with Maureen and they Hyatt team was exceptional. From the very beginning Maureen listened to my wife and I on how we envisioned our wedding. We got more than we expected and we visited a lot of venues. During the tasting we got full size portions. The food was unique and delicious. She was able to tune the piano in the lobby and bring it to cocktail hour. They allowed us to come on Thursday to set up for the Friday wedding. She spoke to her team and we had no problem coming in and out to set up. We we’re stuck in traffic with a limo service that was expiring and we still needed to take pictures at the park nearby, We called Maureen 45 minutes prior to arriving and she was able to secure a shuttle to take the wedding party back to the park. During the reception the team were ready for anything. I was wearing a white tux and they constantly checked if there was anything on it and if there was they had tide pens to help. The wedding was a success! I highly recommend having your... Read more wedding here.

We were very pleased with the Hyatt Regency Lisle. Gina our planner was very professional and the event was very organized. The location was ideal for guests coming from out of town. We worked with Gina and the executive chef for a quality menu that was perfect for our theme and the season.

Absolutely amazing staff, went above and beyond to make my day BEAUTIFUL!

if i had to plan my wedding all over again, i’d chose the hyatt regency again and again.

My family and I had a great experience working with everybody at the Hyatt in Lisle and our wedding turned out PERFECT. Erica the wedding planner was beyond helpful and extremely patient when dealing with my crazy family. She was welcoming and accommodating, and always got back to us in a timely manner. The room rate for our block of rooms was affordable, the best rate we came across when searching around. I trusted the kind and hardworking staff to receive and/or set up from my vendors which included DJ, flowers, and cake. The hotel let us drop off reception necessities the day before to then set up on the day of. I can't say it enough, but everything was perfect. My husband and I ended the night exhausted, then enterd our panoramic suite to a kind note and gift from Erica. The morning after the wedding the staff YET AGAIN surprised us with a private buffet for the guests that stayed the night at the hotel. We knew ahead of time there would be a breakfast, but the fact that we had a p... Read morerivate room and buffet was an added bonus and surprise. I can't say enough great things about our experience and amazing wedding. I would definitely recommend having an event here!!

We didn't end up going with this venue but I will swear up and down this was one of the best experiences we had in looking for a venue. Gina was SO accommodating and willing to work within out budget, she really made it seem like she wanted OUR wedding at the Hyatt.

Many of my guests stayed at this hotel, and many had complaints. They double charged guests, charged for water that’s wasn’t opened, and we’re difficult when speaking to them over the phone. The breakfast is a buffet that taste similar to a holiday inn. I will say they sent as many shuttles as needed for pickup at our venue, which was 6 minutes away.

Gina is great to work with. She is very professional and helpful with any questions you may have!

The Hyatt definitely went above and beyond to help make our day special. There were a couple hiccups that occurred, but Gina took charge and fixed everything accordingly. If it weren't for Gina, our night would not have gone as smoothly as it did.

The wedding coordinator changed several times before my wedding. Ariadne did a great Job. The ballroom and food service were excellent. We did have issues with people not getting welcome bags, breakfast meal tickets and in some cases not the rooms they were supposed to have.