
Francesca
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The planning process was easy with them! They were responsive and courteous. However, our contract was for a small bus to pick up the groom early in the day, and take him, one way, to the ceremony. A few hours later, different vehicles were supposed to shuttle guests to and from the hotel/reception at the start and end. THANKFULLY, the reception shuttling was fine. However, earlier in the day, while in my limo to my ceremony, I received a phone call that the bus for the groom and his groomsmen (11 of them) never showed up. When called and asked where he was, the driver said, "on my couch where are you?" SO unprofessional. Family members had to individually shuttle 12 men to my ceremony, and then as I was lined up to enter the church, the bus pulls up to the church honking, SO inappropriate at the start of a church ceremony, to a place we did not need him, because the groom and groomsmen were coming in a different limo after the ceremony, so his presence was pointless. As I mentioned, t... Read more