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Venues and Catering in Westlake, OH,

DoubleTree by Hilton Cleveland-Westlake

1100 Crocker Road
Westlake, OH, OH
Services: Venues | Catering | Login to save vendor
(440) 871-6000
Overall Rating
4.6 out of 5
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  • 7 Reviews


    Meredith

    reviews
    5 out of 5
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  • The experience I had at DoubleTree was amazing. The amount of care and attention given to me and my new husband was second to none. Stephanie did an amazing job of talking through all of the details and making sure everything went perfect for our big day. She put together beautiful centerpieces, coordinated with all of my vendors and gave me some very helpful tips. The entire staff was so kind and professional on the day of the wedding, I must have been asked by at least 5 people if I needed anything or if there was anything they could do to help, when we left the next day everyone said congratulations and several people gave us hugs. Not only was the experience amazing, but the price was incredibly reasonable and everything that was included really blew my mind after talking to several other venues that charged much more for much less. They included so many extras that I hadn’t seen anywhere else (the cake, centerpieces, setting everything up and taking it all down, a champagne toas... Read more

    responded with the following comments.

    Meredith! We are so happy for you and Roger! Thank you for the wonderful review! We want ALL of our couples to have the day of their dreams! Stephanie

    Allison Schweinsberg

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    5 out of 5
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  • The DoubleTree Westlake was everything we could imagine for our wedding reception. We worked with Stephanie who was great. She has done many weddings in the past so she knew exactly what she was doing and was happy to answer any questions we had. Stephanie was also very respectful with our budget and was willing to work with it to meet our wants. They also provided us with the centerpieces and set them up/torn them down for us. After months of planning with Stephanie, we had confidence that the night would go smoothly, which it did! Having our reception at the DoubleTree was perfect for all of our out of town guests as well. We can’t recommend the DoubleTree Westlake enough!

    responded with the following comments.

    Allison - Thank you for your review and the kind words! We wish you and Ethan all the very best! Congratulations to the both of you!

    Omair

    reviews
    5 out of 5
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  • I was a little apprehensive about booking my wedding reception at DoubleTree Westlake due to some negative reviews I had read about it. However, Kari, the event manager, was fantastic not only in addressing my concerns but going above and beyond in providing our vendors everything they needed to host a wonderful reception. The hotel management and staff were cooperative and responsive from beginning to end. Additionally, we had 20-30 out-of-town guests staying in the rooms and they provided nothing but positive comments about their stay. I almost overlooked the DoubleTree for our reception and I'm so glad I didn't. I would gladly book the venue again if given an opportunity. Thank you, Kari and the Westlake team for your hospitality!

    L

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    5 out of 5
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  • We recently just had our wedding at the Double Tree Westlake. The event was beautiful. Kari & the team worked very hard to endure that every expectation was met. She has made our day memorable by her attention to detail, her kindness, and making sure the day went as planned. Kari and the staff are very accommodating, and want to make sure all your needs are met. They will work with your budget and you. I highly recommend having your wedding or your next event at the doubletree Westlake.

    Sharon

    reviews
    5 out of 5
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  • We were very happy that our daughter & now-husband chose DoubleTree in Westlake as their wedding venue, both ceremony & reception! Catering Manager Kari Brozic was patient & reassuring when addressing our questions-- the entire experience was amazing! Holding the event in a hotel made it easy for out of town guests, those who like to party, as well as family to spend 1 or 2 nights right there where everything was happening -- bride & bridesmaids stayed together the night before and then were able to all get dressed together also. Check in was smooth for all and guests received the welcome bags bride & groom provided! Earlier in week, we brought in special personal items & also favors that we wanted set up at the reception-- Kari took care of that for us -- really helping reduce stress! The round guest dining tables comfortably seat up to 10, which gave much needed flexibility with guest seating. Kari helped coordinate with the florist, and also the DJ for services they provide... Read more

    Melissa

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    5 out of 5
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  • The food was wonderful and everything was taken care of. This more than met my expectations!

    Stacey

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    2.2 out of 5
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  • Had the best wedding coordinator then got promoted and left me with a new person a week before my wedding, person was not responsive took awhile to get emails back, the rooms were dirty, sheets had old blood on them, food under the TV Stand, rooms were dusty, made guest wait an hour for shuttle service, forgot to pass out welcome bags in the beginning. The food was ok but not what were asked for and they didn't have enough tables so they took the decorations from head table to cover the extra tables and they never used the linens for the accent tables. Only saw the new wedding coordinator at the entrance for the bridal party and that was it. The old coordinator was going to be there the whole time in case something went wrong. I had the wait staff come up to me and ask me what to do with the wedding cake. Not their fault just lack of communication. It was good but it could have reached been better.

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