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Venues in Naperville, IL,
(630) 505-4900
Overall Rating
4.8 out of 5
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  • 35 Reviews


    Nicole Gronek

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    5 out of 5
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  • Victoria and the entire Chicago Marriott Naperville team exceeded our expectations. Victoria went out of her way, added special touches, and stayed late for us to make sure everything was perfect. The food was amazing and we got compliments on how well the ballroom was set up throughout the entire night. We genuinely couldn’t imagine our Wedding anywhere else and we’re so glad to have picked this hotel for our venue!! Thank you Victoria for all of your efforts, we are so happy! #BestDayEver

    Rebecca

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    5 out of 5
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  • The Marriott in Naperville exceeded all our expectations. All of the staff was more than accommodating and friendly. The event space was BEAUTIFUL, the food was delicious and our guests have not stopped raving about how "top-notch" the Marriott was. They provided us with beautiful linens and accents for each table as well as the head table. I would use their venue again in a heartbeat.

    responded with the following comments.

    Rebecca, we were so happy to be apart of your beautiful day! From the mariachi band to the the custom dance floor, the day was full of elegant details. After working together for 2 years, I’m thrilled your day was perfect!!

    Sana

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    5 out of 5
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  • There are no words that I can use to describe how incredibly amazing and helpful Kim was. She made our wedding UNFORGETTABLE. I am in the Army and was planning the entire wedding from out of state. I stumbled across Kim and this venue after I ran into some problems with my original venue. Kim was so kind and helped keep my nerves at bay. She was so accommodating when it came to the few times I was in town. She always made it a priority to see me. We had a totally customized menu for the wedding, and with Kim's help and in coordination with the chef, people are STILL talking about how amazing our wedding food was. I am so beyond grateful for Kim and her team. Thank you so much. I will forever cherish the memories from our wedding and it's all thanks to you Kim!! ~Sana

    responded with the following comments.

    We love creating custom menus unique to our couples and are so happy to hear you and your guests loved it! Congratulations again!

    Shannon

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    5 out of 5
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  • Victoria and her team are amazing! They take care of ALL the details! The food and cake were excellent! Victoria put together a reasonable package for us for our wedding luncheon. Also we got a wedding block room rate for our guests that didn't break the bank! Beautiful, clean facility! We were in the Bailey Hobson room and had around 50 guests, the room size was perfect. Had such a great wedding! Thank you all so much!

    responded with the following comments.

    Shannon, we loved hosting for your wedding and are so glad you and your guests enjoyed your reception. We wish you all the best!

    Robert

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    5 out of 5
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  • Victoria and the entire team were great to work with. Even our hard to please guest had great compliments about the meal. They were super flexible to work with throughout the planning process.

    responded with the following comments.

    Thank you, Robert!

    Dana

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    5 out of 5
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  • I don't even know where to start! This team is a well-oiled machine and did an exceptional job executing our wedding! I can't praise Victoria, Sales/Catering Manager, enough for going above and beyond our expectations. Every detail was important and Victoria remained prompt, calm/collected through every addition, change, and question. If you're looking for a venue that will make your special day memorable and keep you worry free throughout the entire process, the Chicago Naperville Marriott is the place for you! We are so pleased and can’t wait to come back to celebrate our Anniversary!

    Denise

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    5 out of 5
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  • Had an outstanding event. The Staff went above and beyond what was expected. If you are looking for a venue for your Wedding, definitely look into the Marriott. Victoria made this a stress free event. Food was SUPURB, many perks for the Bride & Groom. DO not miss out in this opportunity.

    responded with the following comments.

    It was our pleasure hosting, Denise, so thank you for the nice comments!! It helps when we get to work with such organized people!

    Ashley

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    5 out of 5
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  • Very happy we picked the Marriott Naperville to have our wedding reception at. Victoria was super quick about getting back to us about any questions we came up with. She was always very prepared when meeting with her. The hotel is beautiful and everyone is very helpful. The night ran very smoothly and the food was AMAZING!!!! Everyone I have talked to since our wedding has gone on about how delicious the food was! The chef even made a special layer of the cake for my diabetic husband. I greatly appreciated the experience and effort the staff put into making our wedding perfect.

    responded with the following comments.

    You made my job a breeze and we are so excited for you two! Congratulations!

    Kristin

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    5 out of 5
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  • Booking Marriott in Naperville was the first and one of the BEST decisions we made for our wedding, and we visited like 10 places. Their packages START with a 5 hr package and name-brand liquor, chivari chairs, and that's rare. Victoria is a ROCK STAR wedding planner. She really wants your day to be successful and has the best suggestions to make tailored to you. I never worried, and she let me be as hands-off or hands-on as I wanted. She was quick to respond, customized the package to our budget, helped us pull off some nice projection of old photos and videos. I didn't even see the space until after my ceremony at Cantigny. I just dropped a bunch of boxes in her office and told her to get wild and lay it all out. And she did, and being in events myself, that was NOT easy, and I STILL had zero concerns because her quality of character and knowledge/creativity is masterful. The food was great (crab cakes =winner...dim sum appetizer, UM YEAH...), the cake was BELOVED by guests. They gro... Read more

    User5598571

    reviews
    5 out of 5
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  • We had an excellent experience with the Chicago Marriott Naperville for our wedding guest room block. Terah was knowledgeable, kind and proactive in communication leading up to our wedding weekend. The hotel lobby is a great space for guests to stay for a weekend with the lounge area, restaurant and bar. The hotel rooms are updated, and very pleasant.

    responded with the following comments.

    Thank you for hosting your out of town guests with us for your big weekend! Congratulations on your wedding!

    Alyssa

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    5 out of 5
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  • Victoria & the Marriott staff went above and beyond for my wedding. The attention to detail, flexibility, quick responses & superb customer service are just a few factors that made my wedding day seamless. there was so much patience & dedication that went into our 2 years of planning & I cannot express enough gratitude to the staff for truly making me and my family feel extra special & that it was 'our day.' Both the naper and the grand ballroom are fantastic spaces that were beautifully transformed. The hospitality suite was a perfect space for getting ready the day of. The food was scrumptious. The list goes on and on. I would recommend this hotel for any of your wedding needs!

    responded with the following comments.

    It was an absolutely fabulous day and it was our pleasure hosting!

    Carolyn

    reviews
    4.8 out of 5
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  • We used this as our reception venue only, and our sales and catering manager was Victoria. She is AMAZING! We can't say enough about her!! She was very helpful and patient with us through every step of the planning process. The chefs were also great about changing up the menu (with items that they didn't have listed in their standard menu) per our requests. We appreciated this as we anticipated more of a challenge to do so, but we were pleasantly surprised and happy that we could keep everything within our Italian/wine theme. For the area, the value was pretty good when comparing to others. There are also some fun photo locations within the hotel, so although not part of the rating criteria, it's an added bonus. I think it's worth noting that the hotel (not the sales/catering team) did have some challenges for us and our guests in terms of booking under room block, and also with any requests from guests in rooms (towels, maintenance, etc). These were pretty minor and Victoria was ab... Read more

    responded with the following comments.

    It was a beautiful Tuscan wedding with every detail well thought out! Chef's are very creative and love a challenge, so thank you for keeping them on their toes.

    Kelly

    reviews
    3.1 out of 5
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  • We used this hotel for our block only (not for reception). While it was a beautiful place for our guests to stay, a convenient location, and we liked that there was a bar open to go to after the reception, the service itself was subpar. We may have just come in at a bad time, but there were 2 turnovers of who we worked with on the events team within the 8 months that we were booked with them. The actual people were very nice, but we had 3 separate occurrences of technical difficulties with the block website (it was telling people that there were no rooms left so they were panicking, when actually there were A LOT and we needed to hit a certain number of rooms in order to not get charged), and by the end we were so sick of hearing about issues with their system. It all turned out fine in the end, but it created a lot more work for my family and I. The day after brunch was pretty and the room we had was spacious and private.

    User6105475

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    4.4 out of 5
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  • Kim was very helpful planning our indian reception at the grand ballroom. She is patient and great with suggestions. The night of the event room and set up looked great.

    Danielle

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    4.9 out of 5
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  • We are so happy that we decided to have our wedding reception at the Chicago Marriott Naperville. From our intial meeting to our wedding day, everything was very professional yet warm and welcoming. Victoria Schultz was so amazing!!! Our wedding would not have been as organized and special without her. She was so accommodating and made sure everything was in place; I never felt I needed to worry. Even down to planning a surpirse groom's cake! She really was an important asset to our wedding day. The facility was beautiful and all the staff was so polite and nice. Sandra and Jamie were also a great help on the wedding day. Sandra made sure to check in on us to make sure everything was going well during the reception...even down to the temperature of the room! The bartenders were great (I didn't catch their names) but after asking the bartender once for a drink, the rest of the night I would just start to walk towards him and he would have my drink ready and waiting!!! The chef even cam... Read more

    responded with the following comments.

    We pride ourselves on amazing food not the standard "banquet food," so thank you for the amazing comments. Congratulations again to you and Ralph on a fabulous wedding day - we were happy to be a part of it!
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