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Venues in Laguna Hills, CA,
(949) 586-5000
Overall Rating
4.5 out of 5
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  • 28 Reviews


    Mae-Elaine

    reviews
    5 out of 5
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  • If you are trying to find a place with beautiful decor and a reasonable price, you have to at least visit The Hills Hotel! It is a hidden gem in Orange County!! We immediately fell in love with the place when we walked in. The decor is so modern and beautiful that we were in awe and immediately thought of how beautiful our wedding pictures would be! On top of that, the venue rates are very reasonable for something that looks so upscale! Gorgeous chandeliers in the Crystal Ballroom, beautiful and ornate decoration in the Garnet Gallery, etc. Plus, the room block rates for your guests are incredibly reasonable! AND THE FOOD WAS AMAZING! I've had many people tell me that it was the best wedding food that they've had. Laura Gutierrez is the catering manager and she's a pleasure to work with. She was very quick to respond to my emails. Tessa Fattahi is the sales manager for the room block and I got the same treatment from her - very quick to respond to my emails and to send me up... Read more

    responded with the following comments.

    Thank you so much Mae-Elaine for taking the time to write a review of our services and venue. It was our pleasure to serving and Jason you!

    paulette

    reviews
    5 out of 5
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  • The Hills Hotel is so perfect. The venue was everything I wanted. the style is a boutique hotel that looked elegant. The hotel staff was amazing and help throughout the whole process. The food was amazing, the service was amazing, they accommodated my guests who stayed at the hotel, I mean I can't say anything went wrong during my big day. I would definitely recommend this hotel for any event.

    April

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    5 out of 5
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  • I recently had my wedding at The Hills Hotel. The venue is elegant and affordable. I held my ceremony and reception in The Crystal Ballroom. Surprisingly, they were able to flip to the reception during cocktail hour in under an hour! Guests at my wedding had a great time and also enjoyed the food! The coordinator at the venue, Laura, was also helpful and patient during the planning process.

    Maritza

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    5 out of 5
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  • I can't stop looking back at our personal videos. This venue surpasses any other venue we've been to for other weddings. You get so much for your money. A large beautiful top level patio, entire 2nd floor bar and lounge area, the ballroom is beautiful decorated with beautiful wall paper and the most amazing chandeliers. The professionalism from the entire team from The Hills Hotel made our day that much more amazing.

    Heather

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    5 out of 5
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  • The Hills Hotel is a great boutique hotel with an exceptional reception crystal ballroom and a unique and one of a kind ceremony venue! My new husband and myself were counting down the months to this wedding....and it literally came out to be the wedding of our dreams! I can't explain to you how much everyone was so helpful through out the entire process from our first time we checked out the venue all the way up till the day after our wedding! The owner is a very nice man and we are so pleased to have met him and he complimented us on our wedding as one of the best he has seen and it meant a lot to us but it wouldn't have been possible with out The Hills Hotel! Both Robin and Sara the managers and coordinators were great to work with through out the entire process and day of! We received so many compliments about the venue, food, bar and hotel itself from "wow this looks like David Tutera", "You guys had a Kim Kardashian Wedding" and "That was the best wedding we have been too"......... Read more

    Susan

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    5 out of 5
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  • What a beautiful place The Hills Hotel is! Our wedding turned out fantastic and we were so happy. We got married downstairs in the Garnet Room, had cocktail hour upstairs, then moved into the Crystal Ballroom for the banquet and dancing. Everything was superior! We would like to note that we originally were to marry on Feb 9, 2014 but do to a tragedy in the family, needed to postpone to May 17, 2014. The Hills staff graciously moved the date and kept the rates exactly the same as they were for the Feb date. We are so grateful. We would do the wedding there again in a minute and highly recommend them to anyone planning a wedding. Thank you so much!!

    Kencarol

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    5 out of 5
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  • I fell in love with the Hills Hotel the first time we started looking for venues and I knew that I had to have our wedding there. The staff is great and Robin Mofid (event manager) was fantastic!!! Although she was not the original person we signed the contract with she was very helpful and exceptional and helped us with reviewing every detail. She made the wedding process very easy and the day of went very smooth.

    User5362847

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    4.8 out of 5
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  • Planning a big wedding on a small budget seemed a daunting task - until I found The Hills Hotel. Their packages were all-encompassing, their ballroom stunning, their catering staff so sweet and helpful, the hotel staff beyond professional, the reception staff so kind and caring. The Hills provided the perfect backdrop for a weekend I will NEVER forget. Laura was like a mom, guiding me through the planning process, providing her expert advise, and never telling me NO when she knew I really wanted something accomplished. The quality of service we received far exceeded our expectations and the final event blew us away. I felt like I was at a $100,000 wedding, and we didn't come anywhere close to spending what most do for a wedding so gorgeous. My guests had the best time and raved about the amazing find I made in choosing The Hills to host our vow renewal. I will be forever grateful and highly recommend an event with The Hills Hotel!

    sandra

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    4.8 out of 5
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  • This place was amazing! I really didn't want my reception to be held at a hotel because of the hotel feel but this hotel venue is totally different.It is newly re-modelled. Very contemporary, spacious and glamorous! Our visitors can't stop talking about how glamorous and elegant the wedding venue was and how they all had a great time. A perfect place for a couple planning to get married. The hotel atmosphere will surely add extra memorable experience on your wedding. Highly recommended.

    Bianca

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    4.6 out of 5
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  • I had the most amazing wedding at the Hills Hotel. Tiphanie our coordinator was a lifesaver. I asked a million questions and she was able to answer immediately to help put me at ease. I've only heard great things from my guests about the decor and how it matched perfectly with my theme. It's perfectly modern and elegant with a great pricetag that includes so much. Having an almost all-inclusive venue really took away stress and I was able to concentrate on the details on such a short timeline. The room block coordinator was equally helpful and assisted me all the way until the end accommodating my out of town guests. Thanks so much for making my day so special!

    Alyssa

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    4 out of 5
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  • We found this venue after going to about 3-4 other venues. As soon as we scheduled a meeting with the Catering Sales Manager to the night of our wedding everything went smoothly. Laura was excellent in answering all of our questions and accommodating our needs. Not to mention the price was right and fit our budget. The only thing that made me knock off a star is that there was a minor miscommunication regarding the bar tab situation. We set a bar tab for well/premium drinks and thought that our guests would not be charged for anything at all. I later found out the day after our wedding that our guests were being charged for "certain cocktails." We didn't know this would happen. We thought that all charges would be taken out from the bar tab we set. This was never told to us when we discussed setting the bar tab but too late now what's done is done. Our bar tab that we set wasn't reached so we were able to get a small refund back without any complications. They also offer free overnight... Read more

    responded with the following comments.

    Hello Alyssa and Chris, Congratulations again on your wedding! I want to thank you for taking the time to write this great review. We are excited to know you had a great experienced with us. Also thank you for allowing me the opportunity to explain the hosted bar services. I am glad it was all cleared. We hope you keep us in mind in the near future for other special events!

    Jasmine

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    4 out of 5
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  • We chose this location for the Crystal Ballroom. It is gorgeous. The Hills Hotel is not a huge location, but it has a very modern and classy feel. There is nothing really scenic on the outside, but inside is beautiful.

    Crystal

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    2.1 out of 5
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  • The coordinator I was assigned with, while very friendly, was all over the place. She asked me for my vendor list 3 times, e-mailed me for 2nd payment when I had already submitted it to her in person 3 days before, and rescheduled our final meeting twice. The first time we were asked to reschedule was only an hour before our appointment time! It takes me an hour to drive to the hotel so I was obviously already on my way. I received the call, while driving, requesting that the appointment be changed. The second time (the appointment which was scheduled 2 weeks before my wedding date), I was asked 2 days before the appointment date if we could reschedule. With only 2 weeks to go for the wedding nearly ALL of my days were booked and I was beyond annoyed and frustrated. We also ordered 5 vendor meals for our vendors and it took them FOREVER to bring it out on the night of! We wanted our vendors to eat during the same time our guests ate, since there's nothing much to take photos/videos... Read more

    Connie

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    3.5 out of 5
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  • Grat venue look but a little pricey and the venue rep isn't super helpful depending on who you get. Nice enough for what we paid.

    Jeanette

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    3.8 out of 5
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  • The Hills Hotel is a very unique and beautiful venue. We loved it and were happy to have help our wedding there! Like most places, there are pros and cons to any venue. The Hills Hotel provided something unique and a great space. Beautiful cocktail area, gorgeous chandeliers, great food selection, cake included in the package, chiavari charis, and for the most part friendly staff. One thing to be caution of: ask a lot of questions and confirm # of items they are "including." We were told that the venue can accommodate 200 people and they provided the chairs, but then when we selected the chairs they offered, they only had 120 of them. So we had to go out and rent more chairs, which meant another expense, additional coordination and another vendor to add to our growing list. I was not happy about that. The appetizers for cocktail hour was VERY overpriced, but the dinner for the reception was priced decently and was actually quite good! I'd eat it again and would be happy to eat their fo... Read more

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