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Venues in Philadelphia, PA,
(215) 879-4000
Overall Rating
4.9 out of 5
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  • 35 Reviews


    Angelina

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    5 out of 5
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  • Catering Manager Jeby is such a delight! My Fiance and I came across the Hilton on Wedding Wire and we loved the pictures and other reviews so much that I messaged them right away. Jeby was very helpful, kind and patient showing us the venue and giving us all the information. She definitely became a friend to us. The staff, food and the Hilton itself was also wonderful! We booked our wedding the next day and we can't wait until we say "I Do" at the Hilton Philadelphia City Avenue!

    responded with the following comments.

    Thank you for your kind words and for taking the time to review us Angelina! We look forward to planning with you and getting you prepared for the big day ahead! Enjoy the process of planning with Jeby and our catering and culinary team!

    Adriane Lee

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    5 out of 5
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  • Everything is exactly how I dreamed of and Jeby is an amazing person to work with .

    Joffie John

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    5 out of 5
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  • Jeby is incredible! Her attention to detail, personality, and level of care helps the Hilton stand apart. Ultimately, we decided to proceed with another venue that worked better for us, however, throughout our entire process, we continually held Jeby and team as the gold standard. Highly recommend the Hilton City Ave!

    responded with the following comments.

    Hi Joffie! Thank you so much for your kind words! We truly appreciate your review on our venue and the services provided by Jeby and the catering team! We wish you all the best throughout the planning process and a marriage filled with lots of love ahead!

    Christie Ashman

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    5 out of 5
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  • As my fiance and I were looking at venues, we fell in love with the Hilton. We fell in love with the Garden ballroom and the balcony. Jeby was also one of the reasons why we booked at the Hilton. She was so sweet, friendly and accommodating. She is willing to work with us on being creative and making our wedding reception special to us. We know that our day will be special at the Hilton and we look forward to planning.

    Marissa

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    5 out of 5
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  • Although we did not book with the Hilton, I felt compelled to leave a review. The sales manager/event manager Jeby is absolutely amazing. She is responsive, empathic, and personable; everything a prospective bride craves in an event manager! She is the sweetest and most knowledgeable event manager I have ever met, and I sincerely appreciated all her expertise and advice. The venue is very beautiful and well priced. I highly recommend this venue to anyone; it would be a privilege to work with Jeby!

    responded with the following comments.

    Hi Marissa! Thank you so much for your kind words! We truly appreciate your review on our venue and the services provided by Jeby and the catering team! We wish you all the best throughout the planning process and a marriage filled with lots of love ahead!

    David Drowos

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    5 out of 5
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  • The Hilton was great to work with, especially Randy Schaller and Kris Wedul! They were responsive, respectful, informative, and open to any and all questions. They helped make the day a tremendous success even with the uncontrollable issues that were resolved prior to the event (power loss due to winter weather). Would highly recommend them if you are looking for a venue in the Philadelphia area (especially those seeking out kosher food accommodations).

    responded with the following comments.

    Hi Dave & Rena, Thank you for your kind words. It was my great pleasure to provide a most joyous and exciting celebration. During our initial meetings, you were very focused on cuisine and quality service. It was great to receive so many compliments from your guests on the food selection, presentation and attentive service. I wish you both much happiness and look forward to seeing you both as guests of another family's' celebration. Regards, Randy

    Megan Brice

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    5 out of 5
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  • If you are looking for a wedding venue that will give you the night of your dreams, look no further! From the day that we looked at this venue and met Randy, the coordinator, I knew this was where I wanted our wedding to be. Randy is the most professional and courteous person that you can work with, always with a smile on his face. He is so easy to work with, setting your mind at ease and knowing that in his hands, your wedding will be absolutely perfect. He is very responsive, getting back to you very quickly and ensuring that all of your needs are met. Every meeting we had with him was pleasant, and he made us always feel like an honored guest. We had a few little out there requests for our reception, but Randy not only met them, but exceeded our expectations. He really knows how to make planning a wedding easy for you. I dropped off all of the extra decorations I had for the reception hall the night before the wedding, and he and his staff did a phenomenal job putting everythin... Read more

    responded with the following comments.

    Hi Megan, I hope you and Marcel had a Happy New Year. Thank you for your kind words. It was my great pleasure and passion to provide you, Marcel and your guests an evening with great cuisine, attentive service and joyous memories for a life time. I wish you both much happiness in the years to come. Please stop in for breakfast as my guests soon. Regards, Randy

    Hannah Mccague

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    5 out of 5
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  • Our wedding was 10/19/2019 and it was a great experience at the Hilton! Most of my family is from Pittsburgh, so the hotel was able to accommodate all of us. The bridesmaids and myself were given a room to get ready in. The bridal party was given a private room during cocktail hour as well. Randy Schaller was our wedding coordinator. He took care of us throughout the entire process. He was very accessible to my mom and myself. Randy is truly the best at what he does! We put our trust in him and he helped our vision come to life! Thank you so much to the Hilton and Randy!

    Jeruel B Mangual

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    5 out of 5
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  • Went into to my wedding thanking it would be very stressful but Randy waa perfect and so was my wedding

    responded with the following comments.

    Hi Jeruel, Thank you for your kind words. It was my great pleasure to provide you and Hannah many joyous memories that will last a life time. I wish you both the very best. Regards, Randy

    Monique

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    5 out of 5
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  • We had our wedding on August 10, 2019 in the Garden Ballroom. The room is beautiful, and the balcony is an excellent touch for newlyweds to make their grand entrance as husband and wife. There was a total of 125 in attendance; our reception was everything we excepted and more! We are still receiving compliments on how wonderful everything came together that day. Randy and his team were amazing and an absolute pleasure to work with from start to finish! His staff, along with his preferred list of vendors understood my vision and executed every detail without complaints. Randy took care of EVERYTHING!-Recommendations for cocktail hour appetizers, entrée selections for my wedding day as well as my rehearsal dinner, napkin colors, table placement etc. Admittedly, I am very picky about food and everything tasted delicious. Any future bride should feel comfortable working with Randy. Trust me....the man knows what he is doing !!! You wont be disappointed!!!

    Mallory Thum

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    5 out of 5
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  • Our wedding reception in the Garden Ballroom was everything we could have ever wanted and more! We had 150 wedding guests that fit perfectly into the ballroom with a large space for dancing. Multiple people came up to us and told us the walk down the grand staircase for our grand entrance was like a from a fairy tale! Randy the banquet coordinator and manager was absolutely fantastic to work with throughout the entire wedding planning process up until the night of our reception. He was organized, helpful, and focused the entire evening. Randy took the time to make sure everything was running smoothly and that everything was taken care of. The other staff members of the evening were also very attentive and accommodating. The ballroom was beautiful and the decorations were arranged perfectly according to our requests. The food was delicious! From cocktail hour to the main course all the food was perfectly executed. It tasted just like the tasting we tried previously. We could not have a... Read more

    responded with the following comments.

    Hi Mallory! Congratulations to you once again from all of us at the Hilton Philadelphia City Avenue! Randy and the team had a wonderful time planning your wedding and seeing your vision come to light on the day of! We wish you a marriage filled with lots of happiness and love ahead! Thank you again for choosing the Hilton to host your beautiful wedding!

    Sharmain

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    5 out of 5
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  • Everything......and I mean everything was perfect. Randy Schaller made sure all was in order for our wedding!! The setup to the food was phenomenal. Kahya in house keeping provided excellent service. The front desk as well. Thanks Hilton for a Perfect day!!

    responded with the following comments.

    Hi Sharmain! Congratulations to you once again from all of us at the Hilton Philadelphia City Avenue! Randy and the team had a wonderful time planning your wedding and seeing your vision come to light on the day of! We wish you a marriage filled with lots of happiness and love ahead! Thank you again for choosing the Hilton to host your beautiful wedding!

    Susan Buzgon

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    5 out of 5
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  • Randy Schaller and staff at the Hilton City Avenue Philadelphia were amazing!! The level of service was impeccable! My daighter’s wedding was there Saturday November 17, 2018.. It was a fantastic evening, delicious and plentiful food, professional staff and put that together with Randy in charge you will have an unbelievable wedding. He is the best and their level of service is not found anywhere!! The Hilton is very lucky to have him.

    marissa

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    5 out of 5
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  • We used this vendor in July 2016 for our wedding and started working with the hotel and Randy Schaller in particular about one year prior to that. This hotel was very recently renovated from top to bottom (hotel rooms, ball rooms, lobby etc). It also has a separate kosher kitchen which was important to us as separate catering did not have to be brought in. We also loved that the room rate for guests was very reasonable and very convenient for guests as they just has to go upstairs. They also have sufficient ballrooms for weddings of any size and it was great that they didn't need to reuse any of the rooms. (I.e. We have been to weddings where they turn over the ceremony room to be the reception room durIng the cocktail hour.). Randy as the event coordinator also added a significant amount of value and had significant attention to detail and really did act as a "day of" wedding coordinator. Further, he gave good recommendations for vendors, some of which we used.

    KIMBERLY

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    0.5 out of 5
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  • My experience was not what we expected! Everyone there is too busy to help, they act as if they don't have time for you. Once you have the down payment paid everything changes. They plan too many events at one time and it is very crowded and very hard for your guest to get around. IT'S ALL ABOUT THE MONEY WITH THEM. They forget about you once the deposit is made. Some of the alcohol that was on their list was not available for my guest. They lost my engaged knife set and said "OH WELL WE DO NOT HAVE IT". They would not accept Wedding Wire coupon. They also told us to TIP certain employees after paying (21) percent gratuity and a (10) percent alcohol. I COULD GO ON, BUT WILL STOP HERE.
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