We were accommodated well at the Hilton. It was a great location and the rooms were nice. One of the biggest problems we really had was that we were told at the time of our original block that the pool would be available but when we arrived, we found out the hotel was renovating and the pool was out of the commission (one of the main reasons we booked with them). Unless it was an impromptu renovation, we weren’t told about this. Also there were no fridges in the rooms, and a few people were told on the phone they would get the room rate we were promised and were nearly charged full price at checkout.

Overall, very nice reception. Several small details that we were notified of following the reception (changes in bar package, ending cocktail hour 15 minutes early, etc) that would have been helpful to have prior knowledge to ensure everything ran smoothly.

If you are debating even AT ALL, stop! Do it! Book The Hilton Chicago/Oak Lawn. They are absolutely worth every single penny! My phone began auto-correcting the wedding coordinator's name from "Angela" to "Angel" and I stopped changing it!! Her average response time was quite literally an hour! When you are planning a wedding that is priceless! Furthermore, she never once said no to anything we requested! She would say that they were unable to accommodate my request in THAT way, but they COULD make it work in this alternative way. It showed they genuinely cared about making it everything we wanted and took the time to figure out a way to make that request work instead of just saying no! And they set up everything for you while you're enjoying your big day & ceremony! I just cannot say enough positive things about them. JUST DO IT! (Oh, and everyone did say the dance floor was large & in great condition and food tasted good - not like "good for wedding food" but ACTUALLY g... Read moreood. That's unique! And she let us incorporate craft beer and an ice cream buffet bar!! Just so awesome).

I can't say enough about how helpful the entire staff was for our wedding. Our original coordiantor did not give us correct information but I have to thank Heather who took over coordinating our wedding two months before our wedding date and made the process so much smoother. They were so flexible and amazing to work with.

We had a great experience. Angela was very accommodating and was very responsive via email. She also helped us out when a few members of the bridal party did not book their hotel room by the cut off date. We set up the reception area and it looked AMAZING!! We did have an issue with the bridal suite when we were all getting ready, which was on the warm side and we ended up tripping a breaker, but it was resolved relatively quickly.

We had our wedding at the Oaklawn Hilton and it was beautiful. Heather was a wonderful person to work with, she was very committed to making our wedding exactly what we wanted and she definitely went above and beyond to set everything up perfectly. She assisted us through the process and ensured everything went smoothly. I would recommend the Hilton to anyone. Thank you Heather!

I began corresponding with Angela Freeman the Director or Catering at the Hilton last April. I emailed her for information on wedding packages and she immediately responded with thorough information. My now husband and I set up an appointment and we were BEYOND IMPRESSED!! Angela was so informative, consistent, thorough professional, patient, accomodating and one of the best professionals I have ever worked with during wedding planning and in my career. The Hilton was the best venue for our wedding celebration! The location. the package options for various budgets, working with Angela I mean it's a win win all around. We chose the all inclusive package that took care of all our wedding reception needs and not only were we impressed but our guests are still talking about how beautiful and elegant everything was and how great the service was. We thank Angela for helping to make our vision come to life.

The overall room/venue was gorgeous. The wait staff was helpful and on top of things. Angela was amazing! Her response to my inquiries were prompt, she was so attentive on the day to make sure my wedding went smoothly.

The Hilton was the absolute greatest place to get married. You get so much for your money not to mention they make it BEAUTIFUL. Angela Foreman made my day 10x less stressful than it should have been. She was absolutely wonderful! Any time I had a question, she got back to me within a half hour. Not 24 hours, not a few days, A HALF HOUR. No matter what time of day too. She was there to help with my entire rehearsal and was there from morning until night the day of my wedding to make sure everything was going okay. I cannot say enough wonderful things about Angela. HIGHLY RECOMMENDED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They were great. I planned my wedding in 3 months. They executed it all from start to finish. Becky was great she put up a lot of my stress. I was glad that the understood my vision and made everything enjoyable.

Great service. Appreciated the last minute upgrades.

We had our wedding reception at the Oak Lawn Hilton. The entire experience was wonderful from dealing with Heather in the planning aspect to our wedding reception as a whole. The wait staff were wonderful during the reception and made sure that all of our guests had a wonderful time. They were also attentive to my new husband and I during our reception. My husband and I spent the evening at the Hilton and we were amazed at the little touches Heather left for us in our suite. It just made the experience even more special for the both of us.

Overall it was a great experience everybody was quite professional and helpful! My only valid complaint is that my cake topper was thrown away and nobody could give me an explanation why that happened.