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Beauty & Health in Virginia Beach,
(757) 773-2343
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4.7 out of 5
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  • 40 Reviews


    Kim

    reviews
    4.8 out of 5
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  • I found Crystal here on WeddingWire with two positive reviews and decided she would be one of a few I would check out. Most salons were a bit pricey and did not offer the relaxed idea of them coming to me like Crysta did. Because of her my bridesmaids and I were able to stay in my hotel room the whole day and relax while crystal did a wonderful job styling our hair. She was reasonably price, and was willing to work long distance with me since I live in another state. As to some of the other reviews from bridesmaids, they are for my wedding, so let me clarify. The reason I gave her a 4 out of 5 with professionalism has to do with her language and the way she made my bridesmaids feel. I personally was fine with her being 15 minutes late, because to me there is no reason to worry until after 30 minutes of waiting. But if my friends feel that they were offended by having her say that she hated their hair, or would swear at their hair, then I have to give my support to them. They all admit... Read more

    Laura

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    4 out of 5
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  • I rated 4 stars, not because of the service, but because I'm not trying to bring your review down anymore, and there is no place where I can respond to your comments, so I have to do it here. You're right, I'm not the bride, my friend Kim was, but I was a bridesmaid who paid for your services and I am planning my own wedding so I don't really feel that that makes my review any less valid. If you and Kim decided on the bun then that's fine, that was a miscommunication on our part. The hair turned out lovely. And the small talk and banter was fine, no one wants an awkward silence. Traffic is not an excuse for being late, especially when you give yourself an self-imposed 30 MINUTE time window. You live in Hampton Roads, you know what the traffic is like, it's not an excuse. I work in a hospital, and if I was 45 MINUTES late... I'd be fired, or even if I was 15 minutes late if you look at it from the low side, If I did that 3 times I'd be fired. Maybe it's because I'm a pun... Read more

    responded with the following comments.

    Look, you very well made your point in the first negative review that you left me and while i thank you for your feedback this has gone far enough. You left your review & I responded. If you have further words you would like to say to me please, feel free to email me. Im sorry that you were not pleased but you obviously have a lot to say to me and this is not the place to do it. You can email me a [email protected] and I will be glad to discuss with you any other concerns you might have.

    Laura

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    0.6 out of 5
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  • Crystal was not prompt, professional or easy going at all. She tried to force a consultation for all of the bridesmaids and wanted to charge an additional $50 for it. We all requested a simple french twist hairstyle because after much emailing back and forth other styles seem to be too difficult. We wanted her to be there at 10am and she informed us that she would arrive between 10:30 and 11, and then she didn't even show up intil 11:15. She complained the entire session about whether we had washed our hair, or left it dirty as she requested, and how difficult it was to style each of our hair. I heard the phrase "Jesus Christ" more times that morning than when I used to go to church as a kid. Completely unprofessional and very difficult to work with. In the end we didn't even get the hairstyle that we wanted, no ones hair even remotely resembled a french twist. The end result was pretty, but not what we had asked for and not really worth the hassle it took to get there.

    responded with the following comments.

    I would just like to set the record straight. The only person I emailed back and forth with was the bride whose name is NOT Laura.Yes, after much emailing back and forth the BRIDE decided to go with the low side bun. If she did not communicate that to her party Im sorry, I was doing what i was told. I offer a trial for the bride and her party in order to asses time and make sure there is no chaos on such an important day. These trials are OPTIONAL. Also, I let the bride know that I was running behind because of traffic, which is completely out of my hands ( if someone has an accident I'm sorry there is nothing I can do) Not to mention I told the bride we would finish at 430pm and I finished at 315pm. (1 hour and 15 mins early). I give all of my brides and bridesmaids tip and tricks to make the big day run smoother such as; not washing their hair, it makes it easier for me and it makes the target style more achievable. I am very easy going and I talk to all my bridal parties and am always as friendly as possible. I love bantering back and forth with the girls and making small talk. This is the ONLY negative review I have ever gotten out of my all my time doing weddings. I am sorry that this particular bridesmaid was so dissastififed with her finished product and over all experience.

    Erin

    reviews
    4.9 out of 5
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  • Update: Crystal has addressed my concerns via private e-mail correspondence. She was very professional and I was pleased with the outcome. --------- I was also a bridesmaid who received Crystal's services. Thank goodness our bride was so easy-going and was more concerned about making sure everyone else was happy (including us bridesmaids, but also the photographer and Crystal herself) than about having a stress-free day herself. I will say I was extremely pleased with the hairstyle I received, I thought it looked lovely and it stayed put throughout the whole reception. A+ for her work. What I found extremely disappointing, however, was Crystal's lack of professionalism. She was late arriving. She was snotty to everyone. She swore a -TON- during the session and made several negative remarks to the girls about their hair (the length, the texture, whether they washed it, the difficulty of styling it, etc). Overall I was very impressed with her work - she's a very tal... Read more

    responded with the following comments.

    I am so sorry that you felt that I acted inappropriately during styling or that any of my comments were rude & offensive. Please email me directly so that we can discuss this in a more private manner & so that I may address your concerns one on one. Thank you.

    melissa

    reviews
    5 out of 5
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  • High Voltage should be in every woman's phone book -- not just those looking to get hitched.

    Samantha

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    5 out of 5
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  • Crystal did such an amazing job. Everyone that sees my pictures makes a comment on at least one of the them. She did my mom, both my sisters, my bridesmaids, maid of honor, and my hair. Everyone looked amazing. Crystal also does my routine cut and color. She is amazing!

    Joy

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    5 out of 5
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  • Crystal was fantastic the day of my wedding. She arrived on time, bright and early, to start working on six heads of hair! She also managed to squeeze in a styling for one of my wedding guests at the last minute. She also included a free styling for my niece who was the flower girl. I think everyone was happy with their styles and all of them looked beautiful and my hair held nicely all day.

    Kami

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    5 out of 5
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  • Crystal is incredible! I was needing to find a hair stylist (since mine decided to back out 3 weeks before my wedding). I found Crystal on craigslist and was a little nervous about trying someone new -- especially right before my wedding. However, Crystal has an amazing personality and incredible skill and talent! She's very creative and know's what will look best on each individual. After meeting her, listening to her recommendations and feeling how confident she is I completely trusted her! Crystal goes above and beyond for the client (drove up to DC from Virginia Beach ...on a Friday!) and stayed with us for 5 hours. Crystal only came up to give me and some of my bridesmaids a trial run for the wedding hair, but ended up cutting/coloring my hair since I trusted her so much! I don't remember the last time my hair looked this good! I am extremely happy with my cut/color and updo for the wedding. Thank you Crystal!

    Kristen

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    5 out of 5
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  • Every little girl always envisions their wedding to be a fairy tale. Well, Crystal with High Voltage hair, made me feel like a princess with my fairy tale wedding! She came to my mother's house, where my bridal party got ready. Which really took the stress off of trying to get to a hair appointment and running here and there, on day when one is already anxious and nervous. We got to relax and she did an amazing job. She even did a practice run beforehand, so I knew what to expect when the day arrived. Not only an amazing stylist, but a professional that made me feel special on a day that I will never forget!

    Laura

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    5 out of 5
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  • First off, a mobile hair stylist is priceless! She was so accomodating. Starting with a trial run and hanging out throughout the ceremony to do touch-ups, Crystal took such pride in her work and it showed. I had many comments on how great my hair looked. This girl knows what she's doing!

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