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Event Rentals & Photobooths in Manheim,
(717) 665-6957
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4.9 out of 5
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  • 62 Reviews


    Julianne

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    5 out of 5
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  • We used Hess Tent Rentals for our wedding because that's who our venue (Moonstone Manor) has contracted out for chair rentals, table set-up, etc. I will say that every email I sent was answered that day or the very next day. They were always prompt, courteous, and never made me feel stupid for asking questions. They proposed ideas for how to set up the chairs at our ceremony site, which was perfect, and they set everything up in the exact right spot by 8am if not earlier on the wedding day. They were clear on payment due dates, heater rentals, and more. An absolute pleasure to work with. Our wedding day was absolute perfection thanks to them and many others!

    Lisa Jackson

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    5 out of 5
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  • We used Hess Tent rental for our daughter's wedding. I would highly recommend them to anyone looking for a tent rental. Mike, Kim and their staff were amazing to work with. They were very professional and a pleasure to work with. They set the tent up early for us so that we could install a plywood floor under the entire tent. Mike took the time to explain everything to us and returned on time to remove the tent and everything that we rented. They helped make our daughter's wedding day amazing.

    Brianna

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    5 out of 5
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  • The company would call me to make sure we have everything ready to go! It was 1 less thing I had to remember to do thankfully! They are very good with details and they were very nice when I had to change my quote a few times! I would definitely go here!

    Kaitlin

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    5 out of 5
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  • I’ve always wanted an outdoor wedding but with the weather we had last year I was afraid it would rain on my special day. At first I wasn’t keen on using a tent, that is until I spoke with a Hess representative. They recommended me their clear top tent and offered to hang cafe lights inside as well. It was absolutely beautiful!! I am so thankful for their suggestion and their professionalism. Not only were they very responsive but they were punctual with their delivery and pick up as well. Totally recommend

    Laura

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    5 out of 5
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  • We had an amazing experience with Hess. I sent countless emails and made numerous phone calls and each time was met with patience and flexibility. Everything was set up earlier than expected and looked beautiful. We're so glad we worked with them.

    Brandie

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    5 out of 5
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  • Hess Tent Rental was such a pleasure to work with and the rental items they provide are top notch! They deliver, set up and remove the items you purchase to rent. They are very professional and accommodating. The communication was great as well they were very quick to respond to emails and phone calls and are there to help you through the whole rental process. I would Highly recommend them for any event!

    Ashley

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    5 out of 5
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  • So easy to work with! Everything was great!

    Jaclyn

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    5 out of 5
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  • As any bride will tell you - especially if they did not have a wedding planner - having a vendor that makes your life easier instead of adding things to your to-do list is a blessing. Hess Tent Rentals was a blessing! They were responsive and flexible and did a fantastic job arranging the venue just as I had imagined!

    Ryan

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    5 out of 5
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  • Hess Tent Rental was a pleasure to work with. Very responsive and accommodating of all of our requests. I would definitely recommend them to anyone else.

    janelle

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    5 out of 5
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  • Mike Hess is fantastic to work with. He worked with me on numerous revisions of my table layouts for a fully customized experience.

    Lisa

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    5 out of 5
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  • We used Hess Tent Rental for our tables, chairs, and linens. Our venue had a contract with them. They were so easy to work with and flexible. I was making changes up until the day before the wedding. They wanted to make us happy with what we wanted and worked with us instead of making their own recommendations/decisions. They made everything about us and our special day. They are a little expensive but they did a great job with accommodating our needs such last minute for our rain back up plan! My parents appreciated that the final payment was not due until after the wedding which worked out well because every other vendor expected final payments the week before the wedding. They were very quick to respond if I had a question or wanted to change the layout of the reception. We were all very pleased!

    Sarah

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    5 out of 5
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  • I would highly recommend Hess Tent Rental to any future brides!

    Kelly

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    5 out of 5
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  • Hess Tent Rental was wonderful to work with for our daughter's wedding. Mike was very professional and always very quick to reply to emails or phone calls. Kim was patient every time I called or emailed with a question or update. Everything was perfect! I highly recommend Hess Tent Rental for your tent, table, and chair rental needs!

    Madalynn

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    5 out of 5
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  • Seriously the best around! I contacted so many vendors about tents. Not only were Hess Tent Rental friendly, quick to reply, and helpful, but they had the best price compared to every other vendor in the area! Mike and Kim were so helpful answering questions. We also rented our tables and chairs from them--very clean, sturdy, and good quality. The team who put up the tent on Friday were hand working and friendly. The lights in the tent were gorgeous. I have nothing but good things to say! Thank you so much!!

    Amber

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    0.5 out of 5
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  • We rented from Hess tent rental for our wedding this past weekend. We had a very good experience at first when setting up the event with them in their office. Then the day before the wedding came when they dropped everything off. Then tent was nice so I was excited. We started to unpackage the linens to put them on our tables noticing they had dropped off 2 different color linens. We only have 5 of the right linens! Our guest tables had two different colors out sweetheart table was messed up the banquet table linens also! So I call the on call person and he can’t come up with a solution. He tells me he can bring me white or black ones that’s it who wants black linens on their wedding day! So I’m completely upset as my table linens ruined my whole theme! After that things just go down hill because we start to realize there is so many more things wrong. There was light bulbs out, the dance floor was missing a chunk where a guest could of gotten seriously hurt. I just couldn’t bel... Read more

    responded with the following comments.

    Amber, As a business owner who is actively engaged in the day to day happenings at Hess Tent Rental and overseeing each of our events, this review has literally caused me to lose sleep at night. The situation you described with your linens was without question unfortunate, and one that we accepted complete responsibility for the error in the varying shades of color. Although we gave you a full refund on the linens and an additional generous discount on your order, I understand the frustration it caused and unnecessary added stress it caused for your wedding, and for that we apologize. We have since reevaluated our 3rd party linen supplier and have taken the necessary steps moving forward to ensure that something of this nature never happens again. Although we Offered to immediately swap out your varying shades of mocha linens for the options of white, ivory, champagne or black when you called, I understand that you wanted nothing but mocha, and it was unfortunate that time didn't allow us to pursue that replacement option for a specialized color, being the night before the wedding. As for the other two things you mentioned, I wish you would have called us. We would have easily replaced the handful of cafe lighting bulbs strung throughout your tent ceiling that had burned out prior to the wedding and corrected the piece of dance floor transition edging that was not installed properly. These things do happen from time to time, which is why we do have 24/7 on call support to correct anything of this nature prior to the event when these things do come up. While I am troubled by the review that you left, I understand that these things had a significant impact on your vision for the wedding. We will move forward as a business who takes these critiques and learns from them to ensure that they do not happen again for any future event. Mike Hess Owner/manager
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