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Event Rentals & Photobooths in Rochester, NY,
(585) 586-0901
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4.6 out of 5
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  • 43 Reviews


    William A. Gushue

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    5 out of 5
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  • Worked with Hank Parkers in transforming the Wintergarden in Rochester, NY into our NYE dream wedding space - so amazing and great to work with!

    Melanie

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    5 out of 5
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  • Elizabeth and the team at Hanks did an incredible job on our big day. We rented sofa's and wine barrels to finish the look at our venue, Elizabeth was great at coordinating all the details, the delivery team was punctual and friendly and overall we were so happy with the product and services!

    Roberta

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    5 out of 5
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  • If you want attention to every detail, professional and personalized service, use Jamie, Lauren, & David. Months prior to our daughter's wedding, David came out to our house to view tent location options, as we have a creek that sometimes overflows our backyard. He helped us select a Sperry Tent that fit in our preferred space, but could also fit on a higher area on our property should the creek overflow. He reviewed options for canopies and additional tents, should we need them in case of rain. There is a small hill in our yard, and I felt he was bracing us for possibilities without trying to sell us items beyond what we needed. The morning of the wedding, there was a 5:30 am thunderstorm. We were not stressed about the weather at all, and for that, we were grateful. His suggestions were right, and we were happy we added a cocktail tent to our garden. He also suggested we keep the bar there, even if it didn't rain, and that was again a great contribution. It made the flow much... Read more

    Eliesse

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    5 out of 5
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  • Jamie and the team at Hank Parker's were wonderful to work with. Unfortunately, one of the centerpieces were broken when they arrived on site, however, we were able to visit their supply house to pick up a replacement. Everything worked out wonderfully!

    Nikki

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    5 out of 5
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  • Hank Parker was recommended to us through our wedding planning team at Lovewell Celebration Design. They were absolutely awesome in not only providing some amazingly unique elements to both our wedding and welcome party but also being flexible enough to create custom elements. For example, we wanted to wow guests with custom built tables that swerved around our venue's available space. Hank Parker came through flawlessly and the result was truly unbelievable. They also helped us rig a 7ft tall chandelier and delivered absolutely beautiful linens and chairs that really made our event stand out.

    Susan

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    5 out of 5
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  • Hank Parker does the best!! Professional from beginning to end. Would recommend highly-

    Lori

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    5 out of 5
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  • We couldn't be happier! You understood our vision and the final look for our wedding venue was perfect and stunning. Everything we ordered was in immaculate condition and David made himself available even to visit the venue in advance. Thank you for delivering on everything you promised.

    Patricia

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    5 out of 5
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  • This was the first large outdoor party I hosted and everything was there on time. Jamie was very helpful in guiding me through the process. The set up crew were also very helpful and polite.

    Amy

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    5 out of 5
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  • Jamie worked with me long distance via email for about 6 months! She was always willing to email me photos of what things looked like since I couldn't visit the showroom, which by the way when I made it in town to pick up my rentals is AMAZING!!!! I highly recommend this company, there service and products are amazing!!! Thank you so much for everything!

    User5157053

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    5 out of 5
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  • 100% impressed with Hank Parker Rentals. We have been satisfied customers for 20 years. During our last event the staff at Hank Parker went above and beyond expectations. I had made a mistake with the order. Hank Parker staff never looked to blame; they just looked to solve the issue. Customer service and professionalism was unparalled. Thank you, Hank Parker!

    Julia

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    4.6 out of 5
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  • Very accommodating to our needs, as well as patient and quickly responded to our queries! Delivery team very nice and efficient, rental agent Jamie very helpful in making everything come together for us!!

    User4803978

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    4.9 out of 5
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  • Hank Parker's does amazing work--the pictures don't lie. It isn't a cheap company, but you get what you pay for: quality rental equipment and setup. They have an amazing inventory from which to choose in all kinds of styles and have a large inventory, making most choices an option at any given time, even during busy times. They were a little slow to respond at times but always responded with a friendly and respectful attitude. I am thrilled we chose Hank Parker's for our wedding.

    User5374809

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    4.2 out of 5
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  • They have beautiful rental items for any wedding style. Their delivery fee is quite over the top, but due to lack of quality rental options in the area, I was willing to pay it. I would also recommend reading the contract carefully as there are hidden fees for set-up, dishwashing and an additional insurance fee that was included in my total. I ended up declining the fee, but if you don't look over the contract and fees carefully, you may miss this and it can end up costing a few extra hundred dollars. Lastly, it's a rental company - most events take place on Saturday and to charge double on delivery fees for a Sunday pick-up is ridiculous! It's the buisness you're in and this policy should be readdressed.

    Sandra

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    1.2 out of 5
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  • I originally went to hank Parkers looking to just rent sashes for my chairs, but then I saw the linen collection they had and was impressed so I decided to do more business with them. When I told the sales rep I just wanted to browse for a little he left me alone and assured me that what ever questions I had he would be willing to help with. I think they either forgot I was there or just didn't care I hear the same rep go up to the manager and ask a question on account he had been working on and all I heard from response from the manager whose name I belive is Laura was "the more they spend, the more we are willing to work with them otherwise they just aren't worth our time and if they don't like our rules they shouldn't have signed the contract." When he came out his face looked about as shocked as mine and I had to tell him I'm sorry but I just can't do business with a place like this. In short of you plan on spending a small fortune it's the place to go other wise of you are the res... Read more

    Laura Jo

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    4.5 out of 5
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  • My sales associate Jamie was completely on point and I was very thankful for that given the need to amend certain areas of your contract ... Your setup team was also very willing to move apparatus and come back need be to adjust and finalize any details. Some of the equipment looked more cheap than your online showcase and I think a bit too expensive for what it was as I was the key coordinator in the event (Event was the blackjack ball for Simon graduate school ball for the University of Rochester) - however, staff amazing and extremely accomadating both for sales and on-site and tents very durable.
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