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Dress & Attire in Hackensack, NJ,
(201) 343-7333
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4.5 out of 5
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  • 140 Reviews


    Galila

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    4.5 out of 5
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  • Pricey, but worth the money if you don't want to stress. I had my gown cleaned and touched up (I had bought it at a sample room), and also added sleeves to it, and even had lace sewn on to a veil. The quality of the work was incredible, the seamstress was an artist. and the gown and veil came out so incredible. Very happy I went with them in the end.

    responded with the following comments.

    Thank you Galila! It means a lot to us that you took the time in sharing your positive experience! We are so happy that we were able to take your gown and customize to your needs and wants! It is your day and it should be everything you envision! Thank you again and best wishes!

    Courtney

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    5 out of 5
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  • Hallak cleaners is like the Lamborghini of cleaners. You can trust them with your most prized possessions such as your wedding dress. They did an amazing job removing stains and storing it for me. They provided me with pictures and called me every step of the way to alert me of any issues. It was worth the price.

    responded with the following comments.

    Wow! We are thrilled to read your awesome review. Thank you so much for sharing your experience with other couples. Our team takes great pride in keeping the customer - business relationship open and honest. It means a lot to know that it's working just how we envision. We love how couples feel like they are a part of the process - and leaving no doubts in their mind. Thank you again! Best wishes!

    Anna

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    5 out of 5
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  • The tailor, George, is very kind, professional, and talented at what he does. The facility is clean and organized. Everyone was a pleasure to work with. Thank you so much!

    responded with the following comments.

    Thank you Anna for writing this kind review! We are so happy to learn that you are pleased with our services (and the experience overall). It means a lot to everyone here. Wishing you the very best!

    kallie

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    5 out of 5
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  • I used Hallak Cleaners to alter my wedding gown for my May 12, 2018 wedding and would HIGHLY recommend it to anyone needing alterations on their wedding dress! My gown was expertly altered from being too large to fitting like an absolute dream for my wedding. Hallak Cleaners was very easy to work with and delivered my gown to me before my big day. I had such a great experience with them that I used Hallak to clean and preserve my dress after the wedding. If you’re in the market for wedding dress alterations, definitely go with Hallak!

    responded with the following comments.

    Wow Kallie! Thank you so much for this amazing review. It really means a lot to us that you took the time to share your positive experience. We are so happy that you trusted us with both your pre and post wedding services. Thank you again. Wishing you the very best!

    Veronica

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    5 out of 5
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  • I brought in a sample dress I got from another store for them to make some minor fixes to. They were very nice and knew what they were doing. It was a bit expensive but that might just be my small budget talking. I would definitely recommend them.

    Marie

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    5 out of 5
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  • My name is Marie Hunt and I am the owner of Headpiece.com. Hallak Couture Cleaners is where I send every bridal client who wishes to have their vintage headpiece or veil re-designed by us. Hallak Couture Cleaners is the only place I recommend! They have cleaned my own custom designs including heirloom christening gowns, communion dresses, and most recently my hand-designed mother of the bride gown along with my daughter's wedding gown and French lace veils. They know it all when it comes to cleaning and preservation. We will be featuring this incredibly tedious process on our upcoming blog so you can see the value of having the experts do it right. Join us on our blog on March "Fourteenth" and make sure you go to Hallak for a detailed evaluation, cleaning, and preservation of the most important gown you have ever worn in your life! https://headpiece.com/blog/

    responded with the following comments.

    Thank you for your glowing review! Our team had a wonderful time speaking and sharing with you our expertise. It was so nice to have you spend some time at our store and plant. We also appreciate (and love) your site's beautiful blog. Every bride (or anyone who loves a wedding) should check it out. Thank you again!

    M

    reviews
    4.8 out of 5
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  • They were extremely professional. They included before and after pictures with notations. Very pleased

    responded with the following comments.

    Thank you so much for this wonderful review! Yes, we think it's important to show the work that was actually done. We think a well informed customer is a happy customer. Thank you again!

    Jenna

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    4.8 out of 5
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  • George was amazing, listened and did an excellent job. They also shipped my dress after already dropping it off which was very helpful.

    responded with the following comments.

    Thank you Jenna! We are so happy you were pleased with our services. Best wishes!

    Shaya

    reviews
    4.8 out of 5
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  • The only reason I gave 'value' a 4 is because I probably could have had this work done for less, however there were such great reviews of Hallak, I was partly paying for peace of mind. It was very nice to have free shipping of my dress so I didn't have to go back and pick it up.

    responded with the following comments.

    Thank you for the review. While I cannot comment on other cleaners, I can say that we offer a unique safe cleaning guarantee that means we are responsible for all work done. We guarantee the safety in our cleaning process. Also, we are a member of the Association of Wedding Gown Specialists and have over 52 years in the fabric care industry. Most importantly, we truly care about you - our client. Thank you so much for trusting in our care.

    Deborah

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    4.8 out of 5
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  • Fabulous professional service. Perfect cleaning and boxing. Its a bit expensive.

    Blair

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    4.6 out of 5
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  • They did a great job cleaning my dress after our beach wedding.

    responded with the following comments.

    We hope you had an amazing beach wedding, Blair! It was our pleasure in caring for your gown. Thank you for trusting us in the cleaning of your treasured memory! We wish you the very best!

    Angelina

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    4.9 out of 5
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  • George made me feel like the most beautiful bride at each fitting. He was so diligent and helpful and worked hard to make sure my dress details were all taken care of. I really valued his attention to every little thing (piece of tulle) and his expert feedback on my accessories. The overall team there is so kind and friendly. I enjoyed my experience here!

    responded with the following comments.

    Angelina, thank you for your kind words! Our team takes great pride in our customer service. Even with the finest work, it means nothing without building a relationship with your client. We are so happy you are pleased with your alterations and customer care. Thank you again and congratulations!

    Amy

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    2.6 out of 5
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  • Hallak Cleaners are very responsive, that is all the positives I can give them. I was offered a deal where the preservation box for my wedding dress was free since I was going to clean my dress twice. My husband dropped it off and specifically told them where my concerns were. I even called and spoke to someone on the phone to confirm everything. I went and picked up my dress to find out the issue I had with the bottom bustle was not fixed, instead they added beads to the other bustles without even asking if that was okay. The other issue I had with my dress was a run at the bottom. The lady working there told me that if I "pressed" the dress, the dress will look good as new. I'm confused, didn't I just pay to have my dress cleaned? Did that not include having my dress pressed? For a company that is listed as being a part of the association of "Wedding Gown Specialists" they really had not issue touching my (already cleaned) wedding dress with their hands. Will NOT be coming back here ... Read more

    responded with the following comments.

    Hi Amy. Thank you for your honest review. I am a little concerned because your cleaning does include a press. I reviewed your invoice and didn't see any notes in our system about the issues mentioned in your review. If possible, I would like the opportunity to speak with you directly due to your disappointment. I hope you will be open to this. Please email [email protected] or give me a call at your earliest convenience. Thank you!

    ToniAnn

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    3.2 out of 5
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  • The dress was still wrinkled in spots--because of the way it was laid on the bed of the hotel room before I arrived.

    responded with the following comments.

    Thank you ToniAnn for choosing Hallak with your wedding gown's pre-wedding finishing services. Your gown was fully finished prior to leaving our facility. Unfortunately it sounds like somewhere along the way from our store to your hotel's bed, your gown was somewhat mishandled. (Even with proper handling, some fabrics are just more prone to wrinkles, etc.) I do apologize for any disappointment. Please know you are always welcome to call me directly (ask for Donna) or email me with any additional concerns, etc. I would be happy to speak with you. Best wishes.

    Jasmine

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    1.3 out of 5
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  • I wish I had read the poor reviews online about Hallak cleaners before I allowed them to clean my wedding dress before my wedding. Hallak removed the two stains after they first cleaned the dress, but they returned the dress to me with six new stains they added! I was upset about the new stains being added and after they spot cleaned the dress twice more the stains were still there but fainter. I cannot recommend their services at all and it was extremely distressing and upsetting experience. Do not use their dry cleaning services.

    responded with the following comments.

    I understand your disappointment and frustration, which is why i reached out personally on the day you posted (and learning about these issues). This is not something that typically occurs as you can see since we have countless of positive reviews regarding our wedding services. This is no way takes away from your experience. I appreciate you taking the time to speak with me and look forward to finding some sort of resolution together. At this point, it is no longer about researching further into what exactly happened but rather making sure you are happy. Thank you again. You will be hearing from me again shortly.

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