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Dress & Attire in San Francisco,
(800) 539-9092
Overall Rating
4.9 out of 5
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  • 102 Reviews


    Amanda

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    5 out of 5
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  • I purchased my Sareh Nouri dress at the Vows Outlet in Watertown, MA where I live. I grew up in Belmont, CA, and was married in Sonoma, so my mom learned about Elegance Preserved through Mulberrys & Greenstreet Cleaners in Belmont. I also did some independent research, and came to the same conclusion as other reviewers, that Elegance Preserved was the best place to get my gown cleaned and preserved. Sean talked us through the entire process, and explained the reason that a very small area, from the underneath part of the train, was not able to be removed. He understands fabric and is extremely conscious of preserving the integrity of the gown by not over-treating the fabric. I am very happy with the results, and would highly recommend them!

    Sha

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    5 out of 5
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  • They 're recommended to us by one of the boutiques that we got my wedding gowns from. It was a great experience having my wedding dresses, cleaned and preserved by Elegance Preserved. The communications were great from the beginning, and they even tried hard giving useful suggestions to meet our need. We can definitely feel the different how their service compare to others, after talking to other gown preserve/ cleaning companies, we know immediately that they were the one to go with. The cleaned dresses look well and preserved well. We are glad that we chose Elegance Preserved for their service and strongly recommend them.

    Lyndsay

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    5 out of 5
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  • Elegance Preserved gets 5 stars from me! My Helen Miller Dress was purchased at her salon in San Francisco and they also recommended Elegance Preserved. Luckily they had because a week after our wedding our apartment for mold and it ended up in the seems of my dress just that one week! I obviously lost my mind but EP saved my dress...and saved me from going crazy! They got the mold off, leaned all the wedding day dirt, and brought my dress back to life! They were also very helpful and worked with me because my unique situation of mold and even sent it to a specialist to make sure it would be cleaned properly, they kept me updated on what status of the dress, and even had the dress done ahead of schedule. I'll be sure to also suggest EP to all my friends getting married!

    Yang

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    5 out of 5
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  • I bought my wedding dress off the shelf from brides of California. I only have 2 weeks prior to my wedding, but the dress needs some cleaning and alteration. The store owner recommend Elegance Preserved. They focus on high end bridal dress cleaning and preserved service. I contact Sean and explain the urgency of the cleaning and request the dress to be clean in 1 week. He gives me a very reasonable price and get the dress clean in perfect condition within 2 days! I am very impressed and happy with the cleaning and customer service they have provided. I would recommend anyone to Elegance Preserved. Thank you!

    Lindsay

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    5 out of 5
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  • Elegance Preserved has excellent customer service and I was so impressed with the cleaning they did on my dress. My wedding dress was a beaded Theia gown from Lovely Bride and since we got married by the beach, it had tons of staining at the bottom from the dirt and sand. They managed to get all of the stains out! I also got my dress preserved and hopefully, one day can pass it down in the family or who knows, maybe wear it again for a vow renewal!

    BA

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    5 out of 5
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  • Wow! I searched high and low on the internet for a Bridal Gown Preservation business that would treat my daughter's gown with kid gloves. Greenstreets Couture (now Elegance Preserved) had the best ratings in the country but there was just one hitch. They were in California and I was in Florida! I contacted the company and immediately heard from Sean Gilmore who answered ALL my questions and assured me it would be a seamless process. He calmed all my fears, and when I sent their postage paid box (with my daughter's lace gown and veil inside) to CA, I was automatically kept abreast of its progress via their emails. That is first class customer service! When it was time to ship back our gown to Florida, they called using Facetime and showed us the clean, preserved gown BEFORE they packaged it so we wouldn't have to take the gown out of the box when we got it. THAT WAS IMPRESSIVE. Talk about PERSONALIZED service. We did take a quick peek at it when it arrived, and it was beautifully pack... Read more

    Phoebe

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    5 out of 5
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  • The GreenStreets bridal team was a pleasure to work with and provided excellent customer service. They really showed that they care about taking good care of my dress, and though they warned some of the stains might not completely come out, they were able to remove them after all. I was concerned the process might take too long but they completed it in a much shorter time frame than expected. I'm very glad I entrusted my dress to them and would definitely recommend them to other brides looking to get their dress cleaned.

    Nathalie

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    5 out of 5
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  • I was really impressed with the speed and professionalism of Greenstreets. I brought my dress into be cleaned right before I left on my honeymoon. Even though I thought that it might take up to five weeks to get back, I was pleasantly surprised that I received it one month before they said it would be ready- super speedy service and great communication.

    User6592606

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    5 out of 5
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  • Fantastic shop to work with. I had my mother's antique veil cleaned here, and since it was very delicate, I was really nervous about it. Greenstreets not only was incredibly helpful, but the manager followed up personally via text and calls to make sure that I felt comfortable with the process. Super reliable, super communicative, and the finished product was fantastic.

    Bonnie

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    4.4 out of 5
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  • I made the decision to send my Love by Pnina Tornai wedding gown that was bought from Kleinfeld Bridal, to Elegance Preserved because of all the positive reviews I read, but more specifically because the customer service I received up to this point has been outstanding! Since Kleinfeld is located in NY, I had to do my research on finding a reputable cleaning service that specializes in wedding gowns. I had visited Trish Lee Bridal in SF and she had given me a top notch referral to Fichu alterations, so when I read she sent her own wedding gown to Elegance Preserved, I knew I was in good hands.

    Michelle

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    4.4 out of 5
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  • After my wedding in August I was having a hard time figuring out which company to send my wedding dress to for cleaning. I purchased the Coretta dress from Amy Kuschel, and GreenStreets Couture was one of the companies they recommended. After doing a bit of homework on some other companies in the area I went with GreenStreet because they were extremely professional, prompt and affordable (in comparison to the other companies). I sent my dress to them in Oct for a cleaning and it was ready by early December. They regularly communicated with me about the status of my dress at the various stages of the cleaning process. I couldn't be happier with the service and would recommend them to any bride.

    Jeannie

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    4.8 out of 5
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  • I had an amazing experience with Elegance Preserved. I purchased my Carol Hannah l'elysse gazaar dress from the Nyc Carol Hannah flagship store. Everyone at elegance preserved is completely professional and sweet. Dropping off my dress was easy and the woman gave me a lot of confidence that my dress would be well taken care of. I was contacted promptly with a quote and throughout the process. Unfortunately, my dress had been dry cleaned by another place (I had two wedding receptions) and some of the dirt stains had set. Sean and Dianne explained the situation to me and were really patient as I debated what to do. Sean ended up giving me a preview of the dress over facetime. I really appreciated being able to see it and their honesty. They could have just preserved the dress and I would have never known. They are honest and professional and great at what they do. I believe the dress would have been perfect had I not had it dry cleaned previously. Overall the dress still looks stu... Read more

    Danielle

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    4.9 out of 5
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  • Green Streets Cleaners did an amazing job with my wedding dress! I needed a dry cleaner in San Francisco who could steam my dress prior to our destination wedding in the city. We were on a limited time frame, and I only had about 2 days to get the dress steamed before I needed it back, and I was concerned about finding somewhere that could handle it. As it turns out, Green Streets was such a find! Sean, our contact at the company, was SO HELPFUL. He was very communicative via email, helped me understand the process and timeline, found which location was closest to our hotel, and worked out when I could drop off my dress and get it back. All told, it took less than 48 hours (more like 24!) to get my dress steamed. All of the wrinkles from packing/traveling were gone. It was flawless. The cost? About $230, which was well worth it, given the limited time frame we had - I dropped it off on Tuesday, and I had it back Thursday morning (it was ready Wednesday evening), which was the day of ou... Read more

    Dana

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    4.9 out of 5
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  • I highly, and without reservation, recommend Elegance Preserved to any Bay Area bride. After purchasing my Allure dress from Janene's Bridal Boutique in Alameda, I was pointed in EP's direction by my stylist and am so thankful to have worked with their fabulous cleaning and preservation crew post-wedding! Not only does this company live and breathe quality services, but they're top notch when it comes to communicating with clients and validating their experience from the initial inquiry to the final pick up. I also commend Elegance Preserved for ensuring that every bride--no matter her budget--has the opportunity to receive the best care for her gown without breaking the bank. I am more than grateful to this wonderful company!

    A

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    4.6 out of 5
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  • GreenStreets Cleaners was recommended by a couple of local SF bridal boutiques. The wedding coordinator team, especially Sean, were very responsive and flexible. They emailed you each step of the way (from analysis, to cleaning, to steaming, to inspection, to placing in bag for pick up). While initially shocked by the first quoted price, I appreciated the ease of chatting through the cost and client accommodations. I'd recommend this service.

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