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Dress & Attire in San Francisco,
(800) 539-9092
Overall Rating
4.9 out of 5
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  • 102 Reviews


    Eugenia

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    5 out of 5
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  • This review is a bit overdue, but the story behind how we found them was that my husband had been researching several places for me. He ultimately advised me to go with EP because of their great reputation. And I am so HAPPY that he suggested them because they did excellent work. The shop was super clean and tidy. They also had a lot of dresses in there which confirmed their great reputation because brides trust them with their special day dresses. My husband and I got married at the end of May '18 I wore a Christina Wu fit and flare ivory lace dress with a sweetheart neckline. I first saw this dress at a boutique called Renfros in downtown Placerville CA. Five years ago one of my best friends was getting married and this dress was there. I remember seeing it and falling hopelessly in love with it. Thankfully I took a picture of the dress so when I started wedding dress shopping I would show this dress to the boutique consultants but everything they brought me was not quite right. Afte... Read more

    Mitra

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    5 out of 5
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  • I recently dropped off my gown at the convenient 244 Townsend St. (SOMA), San Francisco drop off/pick up location. The process and communication so far has been professional, quick, straightforward and informative. I purchased my beaded and lace Ines Di Santo gown from Bridal Galleria and I am confident that Elegance Preserve will do a fantastic job cleaning the dirtied hemline.

    Kelly

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    5 out of 5
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  • Elegance Preserved came highly recommended by my tailor, Tailor Made. I was nervous taking my dress anywhere due to the delicate details of my Alexandra Grecco dress. However, the professionalism of Elegance Preserved put me at ease. They are attentive, detailed, and are truly masters in their craft. I appreciated the before and after pictures, the availability to chat on the phone, and the email updates along the way. Diane, thank you to you are your team for making my beautiful dress look brand new! I highly recommend taking your wedding dress here!

    Kathleen

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    5 out of 5
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  • Over half a year after my wedding day, I finally decided to clean and preserve my wedding dress and went on the search for somewhere that could do it well without severely hurting my pocketbook. I came across Elegance Preserved on multiple websites including the Knot and Yelp. Although Elegance Preserved is on the more expensive side for wedding dress preservation services, I believe it is worth the cost. If not for the beautiful results of their services, Elegance Perserved's services are certainly worth the cost given the feeling of assurance I had that my dress was in the right hands with them. I bought my Galina Signature gown from David's Bridal, and, even though it is not a gown from a luxury boutique, it's a beautiful, expensive gown that carries a lot of meaning and significance for me. I didn't want to worry about it possibly being damaged during the preservation process. I was able to set my worries aside with Elegance Preserved, because of their proven track record of ex... Read more

    Irene

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    5 out of 5
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  • Diane & her team did a great job making my dress look brand new again. Love their attention to detail as well as customer service. Glad Amy Kuschel introduced Elegance Preserved! Very happy gal!

    Shengyin

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    5 out of 5
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  • My dress is Katherine cardinal purchased from Vera Wang Bridal in San Francisco. The dry cleaning service Vera officially recommends is J. Scheer. However J. Scheer does not have a physical store in SF, and I didn't want to mail in my big ball gown. I was anxiously looking for the best bridal cleaner in the city. EP patiently answered all my questions (I had a lot of them!) and made sure I was comfortable with the process. They kept me posted throughout the process. The experience was great and I like the result. It turned out to be more economical than J. Scheer not that it was a decision factor. I would recommend EP.

    Lily

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    5 out of 5
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  • I purchased my Jim Hjelm dress from Bridal Galleria in San Francisco. It was a large full ball gown so altering/cleaning was not straightforward, but I was lucky to find an awesome seamstress in the East Bay who did a great job, and then recommended Elegance Preserved for cleaning after the wedding (she wouldn't recommend anyone else!). The process with Elegance Preserved was really smooth and I was delighted by the finished result when I picked up my gown. They packed it in a box that will make it very easy to look at the dress in the future without having to unpack the whole thing and worry about messing up the preservation. I would definitely recommend Elegance Preserved to other brides!

    Hannah

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    5 out of 5
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  • Tailor Maid altered my dress and recommend Elegance Preserved. My dress was bought as is on the floor so I knew I wanted to clean it before my wedding. They picked up and delivered my dress to Tailor Maid before my final fitting. Check them out.

    Viridiana

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    5 out of 5
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  • I had a wonderful experience with the Elegance Preserved team preserving my wedding gown! They handled my Sophia Tolli wedding gown with such delicacy and care. I purchased my gown at LeMarriage Couture in Beverly Hills. My gown had exquisite and very fine detail that I was very nervous to have it preserved at just any place. I had heard such wonderful things about Elegance Preserved and they were right. They did such an excellent job!

    Carol

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    5 out of 5
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  • I took my Watters, silk chiffon wedding dress (that I purchased from Trudy's) to Mulberrys & Greenstreets Cleaners in Belmont to have it preserved. My sister-in-law said they did an amazing job with her dress, and she was right! The cleaners sent my dress to Elegance Preserved, and the level of professionalism exceeded my expectations. They cleaned all of the layers of my complicated, beaded dress, go rid of multiple food/drink stains, and they also repaired a torn strap. Every email correspondence from Elegance Preserved was prompt and clear, as they explained the cleaning and preserving process thoroughly. To my pleasant surprise, they finished cleaning and preserving my dress 1 1/2 months before the initial date they gave me--amazing! If you're looking for quality work, contact Elegance Preserved NOW!

    Kim

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    4.6 out of 5
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  • Got my Sarah Seven customized Belmont gown laundered and preserved here. Great customer service, very friendly and easy to deal with. The prices are a bit high, but so is everything "wedding"-related. Would recommend as a quality business!

    Lindsay

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    4.6 out of 5
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  • Elegance Preserved was a great option for my wedding dress preservation and cleaning. The process was easy. They picked up the dress from my dry cleaner in the Marina. They kept me in the loop about how my dress was coming and they were quick to respond whenever I had questions. I found out about them through my dry cleaner.

    Whitney Hughes

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    4.8 out of 5
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  • I had a really great experience with Elegance Preserved. I purchased my dress from Trish Lee and it has really gorgeous lace all around. After my wedding I knew I wanted to keep the dress in good condition but didn't know where to begin finding a preservation shop. I found Elegance Preserved online and after reading the great reviews I decided to go in for a consultation. Everyone in the shop was really responsive and professional. I'm also more than pleased with the preservation process outcome, and I felt cared for along the way with updates. Would recommend to any brides looking for this service!

    Lauren

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    4.8 out of 5
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  • Very professional and dress looks newer than when I first got it

    Eileen

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    4.7 out of 5
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  • I haven't picked up my dress yet, so I can't say much about the quality of service. They did ask me about my opinion on every step and made me feel comfortable all the way through the process. It is very pricey compared to other cleaners, but compared to other cleaners I was never worried about my dress and trusted them completely.

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