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Dress & Attire in San Francisco,
(800) 539-9092
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4.9 out of 5
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  • 108 Reviews


    Nicole Lee

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    5 out of 5
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  • I purchased my Rivini gown from Kinsley James Bridal in Walnut Creek, and Elegance Preserved came highly recommended for preserving my dress and veil before my May 2021 wedding. The team at Elegance has streamlined the entire process to make it as simple as possible for every bride. They maintain excellent communication with you throughout the entire process via text, phone call, and email, which helps relieve the stress and worry that comes with handing over an expensive and important garment to someone you don't know. I received my gown and veil yesterday and was impressed with how carefully they were packaged; they even included a pair of white gloves for me to wear when it is time to remove the dress and veil before my big day. I would recommend them to any bride looking to store their dress ahead of their wedding.

    Olivia Rose

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    5 out of 5
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  • I was so worried about having my dress dry cleaned! Mine is a very beaded Galia Lahav. Elegance Preserved made me feel so comfortable and ensured that the beading would hold up; it turned out beautifully! I couldn't be more impressed. Thank you so much for making my gown brand new again. I'll definitely be recommending you to all my girlfriends!

    Nichole Maggio

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    5 out of 5
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  • I bought a gown from a company I work for right off the floor because I loved it so much! I had no thoughts about what it would take to get it cleaned. Elegance Preserved has an amazing and informative website that makes the process smooth and easy! Your gown is in great hands with this company and I highly recommend them for any preservation or cleaning service.

    Marissa Gutierrez

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    5 out of 5
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  • I have used Elegance Preserved many times for both my clients and myself. As a wedding gown tailor, and owner of Tailor Maid SF, I refer all my clients to Elegance Preserved because I know they will take the very best care of my brides. Not only have they mastered their cleaning skills, but their customer service is unmatched. EP did a beautiful job cleaning my own wedding dress as well. I bought an inexpensive Lulu’s dress for my overseas elopement and thought I would just toss the dress out while we were travelling. I loved my dress so much that I carried it around for 4 weeks because I knew Elegance Preserved could get the red clay dirt and mascara out of my white dress, even after weeks of being stained. They did a beautiful job cleaning my dress. It is good as new! I plan on wearing it again for a ceremony at city hall, so I was definitely excited when I saw how clean Sean and his team had gotten it. I would also highly recommend their preservation services. As a ... Read more

    Terriann Nohilly

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    5 out of 5
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  • I highly highly recommend Elegance Preserved for wedding dress cleaning and preservation. I has the best (seriously) experience. From communication to the actual cleaning - they were professional, responsive, affordable, and a pleasure to work with. I don't live in SF but they make it so easy. I shipped by dress via UPS and they shipped it back to me in a nice box. I ended up needing the dress rush because I am having a second wedding in Ireland, just weeks after a celebration in Brooklyn and they complete accommodated by needs. They also made me feel so good about the process. They called me to tell me that the dress had arrived and were so lovely over the phone. They made a process that could have been very stressful - the easiest. And my dress looks just like new!!! I emailed my friend who lives in SF - that hasn't even gotten married yet to tell her about Elegance Preserved that she should use them! Dress Type: Alyssa Kristen - Amelia Gown Boutique: Schone Bridal ... Read more

    Daniela Sorentino

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    5 out of 5
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  • I wore my dream wedding dress, The Belmont Gown from Sarah Seven on my wedding day! I purchased in the NYC location (most amazing team ever!), and they recommended Elegance Preserved to take the best care of cleaning and preservation after the wedding. Within a month, Elegance Preserved shipped my dress out to San Francisco and back to New York. The team was extremely responsive whether on the phone or via email, and kept me informed about all details regarding my gown. They also sent me pictures detailing all of the custom care they took to make sure the fabric and the quality of the gown stays in tact before shipping it back to me. It was such a pleasure to work with them, and I'm so appreciative of all of their hard work! THANK YOU!

    Chloe Wong

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    5 out of 5
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  • The first dress I ever tried on was the dress I picked for my wedding (Rosemary from Amy Kuschel) at Amy's Boutique in San Francisco. My dress was definitely one of the major highlights for me. The wedding was fantastic, but the dress and veil did not come out unscathed. I had flower pollen, lipstick and a lot of dirt and grime at the bottom of my dress since it was drizzling that day. Also, I happened to accidentally step on my veil and slightly ripped it. Because my dress was important to me, I had to make sure that it was preserved correctly. I actually found Elegance Preserved online and decided to go with them because of their professionalism and wonderfully detailed website. Making the request and dropping off the dress was super easy! The onsite store in San Francisco was really easy to find and there's plenty of metered parking nearby. The store front is small, but it's clean and inviting. You can tell by walking in that your dress will be taken care of. You simply drop off ... Read more

    Catherine Roosevelt McCluskey

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    5 out of 5
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  • I purchased my DREAM wedding dress - Sunsets Forever by Sarah Seven - at the Sarah Seven Boutique in Chicago with my matron of honor. Had my alterations done at the NYC Sarah Seven flagship, mere blocks from our wedding venues. By the end of the night, my dress showed how much fun we'd had and how much of the city we'd seen - January in NYC is definitely not kind to light colors, especially white! Sarah Seven had only one recommendation for dress cleaning and preservation - Elegance Preserved - despite being on the literal other side of the country, and now I know why. The customer service is exceptional, communication is prompt, professional and thorough, their work is tremendous, and they are fully transparent about the process and results. My dress is back to beautiful and I am SO grateful!! Elegance Preserved is the best!!

    Deborah

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    5 out of 5
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  • I purchased a sample gown from local San Francisco designer, Trish Lee (also a 5 star experience). She recommended Elegance Preserved to get it cleaned. The dress had a dirty hem, clip marks and lotion/oil stains under the arms. I wanted to get it cleaned as soon as I bought it because it was giving me anxiety knowing how dirty it was hanging in my closet. The team at Elegance Preserved communicated with me every step of the way through text, email and calls. The entire experience was great and I just knew that my dress was in good hands. My dress came out super clean and it looks brand new, the silk looks luminous again! I even recommended them to a friend who had not gotten her dress cleaned after her wedding because she was so worried to leave it in anyones hands. It was also such a perk to go to the bright & airy shop in person in SF. I'll definitely be back after the wedding to get it cleaned and preserved. Thank you again EP! DM

    Ronny Beer

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    5 out of 5
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  • I had my dress, veil and overskirt cleaned and preserved by Elegance Preserved in the the spring of 2019 and they did an amazing job. My dress and overskirt were by Ines di Santo, purchased from Bridal Galleria. Elegance Preserved came highly recommended by Bridal Galleria, from a trusted friend who had had her dress cleaned her prior and from Yelp and other online reviews. They were extremely thorough, timely, followed up with me regularly to give me updates, were very fair with the price, very responsive, and flexible with pick up/drop off. The service is top notch and they were so accommodating and friendly. Highly recommended!

    Jennifer Nelson

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    5 out of 5
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  • I have worked in the wedding industry over 10 years and one thing I have learned is quality and customer service are more important than anything! I recommend Elegance preserved to my clients at my bridal shop in the bay area..Janene's Bridal because I have seen what they can do! The incredible attention to detail and service is outstanding! I bought a Jenny Packham dress that was fully beaded from head to toe and a silk lining. I couldn't believe how amazing it turned out when it was cleaned and given back to me! It looked better than on my wedding day! I wore it twice and got it beyond filthy! It looks brand new now! They are an honest company and let you know what's possible and truly care! This is what you look for in someone cleaning and preserving on our favorites parts to your wedding! I wouldn't trust anyone else! Saving $100 to ruin my dress was not even an option. I have seen bad cleaners ruin dresses because we have fixed them in the past at our store before...and ... Read more

    responded with the following comments.

    It's only so often a fellow bridal industry partner gets married! Congrats Jennifer!! And thank you and the entire Janene's team. It's our honor to assist you all. And super fun to work for you personally. Thank you!

    Eva

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    5 out of 5
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  • Thinking about wedding gown shopping made me nervous to even think about, I was so worried I wouldn’t be able to find a wedding gown that suited me. My first stop was Trudy’s Brides in Campbell, Ca and after trying on three dresses, my stylist knew exactly what I wanted and brought out the most perfect dress for me. Although I knew it was perfect I tried on 6 more dress to assure myself. In the end I went back to my fourth dress and felt so relieved. Now, I’m very detail oriented, so my dress had to be too, so many beads and ruffles! That Allure, Madison James Collections, wedding gown was so perfectly me. Now for the big day! We took pictures at the winery our reception was at and I partied all night! The bottom of my dress was as dirty as a soiled mop! When it came to having it cleaned I couldn’t just take it to our local cleaners. It gave me anxiety to have to once again find a perfect fit, but this time not just for me but for my dress as well. After a day or two of re... Read more

    Lauren

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    5 out of 5
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  • I bought an amazing wedding dress, Songbird, by Amy Kuschel from her store in downtown San Francisco. Since the dress was a store sample, Amy Kuschel and her staff recommended that I get it cleaned before taking it to get altered. I knew I could not go to just anyone, since I still needed to wear the dress (and wanted it to be perfect) for my wedding. Elegance Preserved came highly recommended by the staff at Amy Kuschel! And my experience at Elegance Preserved was fantastic. They were even able to accommodate my request for the dress to be done in a very short time frame (1 week!) due to the fact that I had an alterations appointment to attend. Everyone there was professional and super nice. And I really appreciated getting regular email and text updates. Plus, my dress looks amazing and perfect! I would highly recommend Elegance Preserved and I can't thank them enough!

    Jennaway

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    5 out of 5
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  • Elegance preserved did an amazing job cleaning up my dress! I wore the Summer Bella designed by Galia Lahav and it has a TON of netted beads. They were able to make my dress pretty much brand new. I bought my dress from Kinsley James in Walnut Creek and they had recommended Elegance Preserved when I bought my dress. Im so thankful that everyone I worked with helped direct me to the right places, because I wasn't thinking about my dress cleaning at that time, but really needed it afterward. I love my dress and am so happy I got it boxed up to keep as an heirloom for years to come!

    Danica Conneely

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    4.8 out of 5
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  • I bought my dress at Glamour Closet in LA. (Brand: Ivy and Aster, Style: Acacia) You could tell from the stains on the bottom of the dress that many brides tried on the dress, so I was worried the stains on my dress wouldn't come out. My seamstress recommended Elegance Preserved and I am so happy I went with them to get my dress cleaned. Elegance Preserved went above and beyond. Their customer service is spectacular, everyone I spoke to whether in person or on the phone was extremely helpful and polite. The best part is all the stains came out and my dress looks brand new. I'm so excited to walk down the aisle in my beautiful dress!
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