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Dress & Attire in Hudson, MA,
(978) 568-3333
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4.2 out of 5
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  • 48 Reviews


    Gianna D

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    5 out of 5
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  • I am so beyond thrilled that I went to Giggi's Bridal to say yes to my dress! The selection was incredible and I was so excited and overwhelmed with how beautiful these dresses were! Giggi was so friendly and welcoming.

    Kelsey

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    5 out of 5
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  • I had the best experience at Giggis! Between a blizzard the day before my appointment, family not being able to travel into town due to weather, and the nerves of "what if I don't find something"; I was very anxious going into my appointment. From the second we walked in Giggi and her team made the process so fun and easy for us! I was able to put my nerves aside and enjoy the process of finding my beautiful dress. I really did feel like a princess for the day! It took a few maybes, but the moment she pulled the dress from her private collection and I put it on--I knew instantly! This was the one. Giggi was able to read what I was looking for in a dress without me really needing to even go into much detail. My mom and future MIL are still talking about the amazing experience we had. I called Giggi a couple of days later with a question, and she was so accommodating in letting me make a last minute change which truly gave me the dress of my dreams! Thanks Giggi!!

    Kim

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    5 out of 5
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  • My first appointment ever was at Giggi's and I went in not expecting to find my dress since I knew how many brides struggle to find 'the one'. Boy, was I wrong! Their selection is fantastic and Dawn was super helpful, listening to what I and my bridal party did and didn't like about each dress. I listened when she suggested trying on a different style after the one I had been focused on wasn't quite right and I'm so glad I did! It was perfect and I got so many compliments on it. I highly recommend checking out Giggi's!

    Jill

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    5 out of 5
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  • I was referred by a friend that personally knew the owners. I went to Giggi's after visiting a few other bridal shops. I ended up finding my dress here and although I had multiple second guesses after purchasing the dress Giggi's was accommodating in letting me come back to retry on the dress to help confirm it was the right choice. I received many compliments at the wedding. Thanks!

    jamie

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    5 out of 5
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  • FANTASTIC SERVICE! Doug and I loved being able to pick a local business to get our wedding party dresses/tuxes and Groom's tux. They looked fantastic! What was amazing was that none of the wedding party was able to come to the shop to get fitted to try on final deliveries- all members called the shop with sizes and payments and spoke with Giggi and Keith about fitting. When the dresses were ready, the shop quickly shipped all of the dresses down the East Coast and the result was stunning. After the wedding, someone even offered to buy the dresses because of how beautiful they were! For groomsmen of various sizes- jackets, pants, and vests were perfect with no issues of fit. I felt like a member of the family walking in the door and would recommend them to anyone!

    Amy

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    4.8 out of 5
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  • Hello! My name is Amy and I wanted to write a review for Giggi's Bridal. What a wonderful experience we had! My mom, aunt and future mother-in-law and I had the best experience with Giggi personally. She Was very professional and such kind hearted person. I was very nervous, because I have been to 4 different Bridal shops before hand and haven't found anything that made me say yes! Once I walked in and she greeted us and walked us in the shop. I instantly felt at ease. I had a feeling I was going to find my wedding dress here! We all got offed champagne as a tosted to my wedding! Her dresses are so beautiful and the quality is incredible. You can tell they are not made cheep. Her price range is priced well for all her dresses. I just want to say thank you Giggi for my wonderful experience I had! I am so happy I found my dream wedding dress!

    Ashley

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    0.5 out of 5
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  • **THIS REVIEW HAS BEEN EDITED PER THE REQUEST OF THE SHOP** This review is regarding the customer service I received from this shop the minute they have your money. The initial meeting is great - they do have beautiful dresses. I went in to Giggi's salon in January of this year - we are getting married 09/29/18. The visit was fine, and I was shown beautiful dresses in my price range. I picked my dress and put a deposit that day (01/05/18). I was told that my dress would be in by July - should be plenty of time for alterations. I decided to wait until after the holiday to check in on my dress, figuring it is a busy time for everyone. I called 07/12 and spoke to Mr. G, who said that there was no one available to talk about dresses and I would hear sometime next week. He called the following day and said "I spoke with you last week about your dress - uh it seems that the dress makers were overwhelmed with September brides, so we are hoping to have it in the next 2-3 weeks." Well, tha... Read more

    Brandy

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    0.5 out of 5
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  • I tried on a few dresses here and the consultant was wonderful, however, Gigi herself walked by a couple of times and instead of making me feel welcome or saying hello, she interjected with comments, stated in a way as if I was a bother. The first interjection as she walked by wasn't "hello" or even a "how are you". I had just gotten into the first gown and my little sister was excited for me... taking a picture. There were no pleasantries. "No photos in our sample dresses" is what she said, coldly. My little sister who is only 23 felt as if she had done something horrible and looked defeated. I continued to try gowns on and when I thought I had found THE Dress Gigi turned to my consultant after walking through again to say "We don't give out style numbers!". I hadn't even ASKED for a style number. I was extremely put off by this and instead of coming back for the dress I decided to shop elsewhere. Instead of feeling excited and special, I was made to feel like just a number and looked... Read more

    Stephanie

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    0.5 out of 5
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  • I went with my mom who is a mother of the bride, and Gigi made us feel like we were putting her out. When she realized I was not there for bridal gowns she abruptly handed us off to her assistant. This women kept pulling Gigi away from her appointment to answer all questions we had. The whole shop made us feel like we were an inconvenience and "not important". Need to say we didn't buy anything and we will not be returning.

    Diahann

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    0.5 out of 5
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  • I should have walked out and gone else where when the consultant didn't even acknowledge my mother in law and future sister in law. Not very personalble or warm people! Only thing they care about is getting your money and not getting the carpet dirty with street shoes lol. I went here because gigi advertised specializing in plus sized gowns. Well I went to one of her trunk shows and found a gown , not my dream gown but they claimed they could make it into one by adding sleeves which I wanted . I know alterations are expensive but her prices are ridiculous! I would have never bought that gown if I had known what it would end up costing me! Oh and another thing is she sized me completely wrong making the alterations more difficult and then later making some comment to my mother in law which she told me gigi said "that I must of gained weight"...I don't think so lady! You wrote down the sample size fit great which it did NOT and you ordered the same size !! I don't know if your blind but... Read more

    Deb

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    0.5 out of 5
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  • I just wrote a negative review about this business that went into much detail. After being ignored as a customer for 6 months...I finally got noticed! To the person who contacted me, I want you to know that I have every right to post a negative review. However, I am going to be fair and take it down but hoping that my message was understood. To Gigi and her staff...,Do you understand that my complaint was not uncommon to what has been written by other customers? The advice that I can give you all is that a friendl greeting, kind word, compassion,patience, warm conversation and a big smile can make the biggest difference in the world! My review: Until Gigi's change the way they treat their customers, I will not recommend shopping at this establishment.

    Meissa

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    0.5 out of 5
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  • Upcoming 2018 brides I repeat DO NOT GO HERE! I was a Bride of September 2017. I also was an out of state bride so you can assume that would be stressful for anyone to begin with. I was referred to Gigi’s by a friend well worst mistake of my life. We went there and ya the place is beautiful but the customer service from Gigi, Her Husband and Dawn were needless to say unprofessional rude and snotty! I had tried on my first round of dresses and fell in love with the first one I had tried on... I then went with the second one I had tried on which had to be made. Deposit was down dress was sent out to be made everything was great... well I come back for first fitting the dress I had originally tried on no where to be found in the store had looked nothing like what had came in from Boston it looked like a 2 year old sewed it. I was so upset fought up and down, after hours in the store with Gigi her husband and her assistant. They never were remorseful or even cared they said this is ... Read more

    Lauren

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    1 out of 5
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  • Do NOT buy your wedding dress or bridesmaids dresses at this place if you don't want to completely overpay and over stress before your wedding as many other people are saying here. The shop is nicer than most which is what sucked me in at first too. I had a great day in August '17 trying on and finding my dress. The woman we worked with that day was lovely but sadly we never saw her there again after that. That day we also picked out bridesmaids dresses, Sorella Vita in a dusty rose color. I spoke with Gigi about them and she said to come back in March to get the bridesmaids dresses and they do a whole day with champagne and close the store down and make it a nice experience. I asked if they discounted the dresses if I bought them there (along with my $2,200 bridal dress) and she said no, they just give a $10 gift card to everyone to go to the restaurant down the road after and that shops that give discounts just jack the price and then make it look they are offering a discount anyway ... Read more

    kristine

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    1.1 out of 5
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  • Giggi’s bridal is absolutely terrible at communication. I had a good experience shopping for my dress, despite the fact I was shown dresses over my budget, which I was clear about not wanting to see. Regardless, it was my choice. Upon signing my contract, it read that the dress would take approximately 6-9 months. I felt confident because I ordered it a year in advance. After about 8 or 9 months I was starting to get curious so I called. All I was told was that the shipments were delayed because of the designer and I would hear from them soon. I heard nothing. After contacting them several times Giggi’s husband, the other owner of the business called me. He immediately started the conversation off as an attack on me. Questioning where the communication has been lacking, as he’s looking at my file and sees plenty of back and forth. To which I explained there was only communication because I initiated it. I asked him why Giggi couldn’t call me herself and he said she was “t... Read more

    Jillian

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    2.4 out of 5
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  • Had a wonderful experience shopping for my wedding dress with my mother and grandmother. Found it on my first time trying on wedding dresses. Dawn was wonderful and took all my thoughts and ideas into consideration. I am giving Giggi's a low rating because of their communication. It took 1 year to get my dress in when I was originally quoted 6-9 months. I did not contact the salon to see when my dress would be in until the 9 month mark - when I called the staff were unable to give me specifics on when my dress would come in or where it was in the process. They did not return calls and when I was given information about where my dress was it was often wrong. I wish the staff and Giggi were more open with me about what took so long and communicated to me that the process was going to take longer instead of me having to hunt them down. I did not have my dress altered with them because of the lack of communication.

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