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Jewelry in Nashville,
(615) 371-6765
Overall Rating
4.6 out of 5
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  • 81 Reviews


    Caitlin Connor

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    1.6 out of 5
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  • Unfortunately I cannot, and will never recommend Genesis to anyone I know, especially newly engaged couples. The staff is welcoming, but when it came to deeper conversation and questions, they consistently cut me off mid-sentence, and perpetually used a condescending tone. I typically practice great due diligence as a cosumer (so I realize we are partly to blame) but because of the surprise my fiance was trying to create, I was not there to help him do the same. Lesson learned. Still, I cannot stand by and let their actions go unaccounted for, so I feel the only thing I can do is leave a review: My fiance had every intention of fulfilling my dream engagement ring: rose gold, black diamond, simple. Best part being, black diamonds are significantly less expensive than their white counterparts. His sales 'expert' pursuaded him against buying a black diamond because they, "Have a tendency to crack and get easily destroyed", and to date she's had 2 women return with black diamond ... Read more

    User7285232

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    4 out of 5
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  • Found beautiful rings with no pressure. Salesman was very patient with our few visits getting to see as many options as we wanted.

    Rachel

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    5 out of 5
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  • My husband bought my engagement ring here. They treated him so well and were so helpful that we decided to go back for our wedding bands. My husband is a German teacher and he found a Christian Bauer ring that he fell in love with. Stasia helped us and let us know that I could write a message to him inside and it would be in my handwriting. It made process much more special.

    Carey Jantesena

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    5 out of 5
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  • I decided today was the day and picked out the ring on a trip. Had a great time with this store. Everything turned out great and she loved it!

    Brooke

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    5 out of 5
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  • We absolutely could not have picked a better place to get our rings! The service was fantastic, the pricing was not bad, you so get what you pay for and they did work out a deal with us as well! I cannot wait to get our wedding pictures back but until then I’ll post the ones we took! Truly great service and I will love our rings for years to come!

    Mackenzie

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    5 out of 5
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  • My fiancé and I were window shopping for rings 4 months before he actually proposed and we had already found a ring that I was absolutely in love with at Shane Co. We walked into Genesis with my mind already made up that I no longer needed to look for another ring until they started showing me their own selection of the style I fell in love with. They helped me decide on which size diamond would look the best and they were very personable. The prices were amazing and the payments were reasonable and we actually got a better deal than originally planned. I would refer Genesis to anyone because I got the most beautiful engagement ring and band out of it.

    Robyn

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    5 out of 5
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  • I can’t say enough good things about this jewelry store! My fiancé had a great experience shopping at Genesis Diamonds. The sales representative, Stasia, was very helpful with selecting the most perfect diamond and ring. They even had the diamond set in the ring in under 24 hrs! Fast forward to a week after our engagement, I reluctantly went back in to get my ring resized (I didn’t want to be without it after only having it for a short time.) The customer service representative, Liz, was so great with making sure I was selecting the appropriate size for my finger, and even taught me how use the jewelers loupe to see my diamond up close! They quoted a week turnaround time for my ring to be resized in house by their jeweler, Louis. He had it finished in 6 hours!! I was blown away and thankful to get my ring back so quickly!

    Not giving

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    0.5 out of 5
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  • This company is such a phony. Do your homework and shop elsewhere. #TheSouthernGal

    Laura

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    4.7 out of 5
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  • All of the employees are so friendly and patient! My fiancé used the store in Louisville, KY. The pricing and selection is wonderful! We were able to go look together and they kept track of my ring sizing and the rings I had loved which made it easier when my fiancé went to purchase. They also offer interest free financing for 3 years at two different sales in the year.

    Amanda

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    4.9 out of 5
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  • He bought my engagement ring from Genesis so naturally we wanted to get our bands here as well. Every time we have gone in; whether it be to size my ring or pick out bands, everyone has been so great to work with. Picking out bands wasn't as simple as I thought as there were so many options. The ladies we worked with went above and beyond showing me tons of styles they thought would match my ring. When they could tell I wasn't in love with any of the options, they actually showed me a band that could be custom made to match my engagement ring. I definitely recommend the entire team at Genesis!

    Janet

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    4.9 out of 5
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  • Great quality for fair price! Thank you!

    Hayley

    reviews
    4.9 out of 5
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  • Genesis helped us SO much with everything. Our consultant took the time to listen to our story and help us choose a ring that I absolutely love and will for years to come based on our personalities and concerns. They worked with us on price, so that we weren't getting more than we could afford, but were still thrilled with our choice. We will be returning to them when it comes time to get our wedding bands.

    Taylor

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    4.6 out of 5
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  • Everybody is so caring and precious! They treat you like it is all about YOU!

    Jessica

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    3.3 out of 5
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  • I work for a food delivery service in Nashville Tennessee my first time ever going to Genesis Diamonds was to look to deliver food to one of the workers I'm not going to mention his name he ordered food in rush hour traffic on Friday I text him let him know I was stuck in traffic and it was going to take me 30 minutes to deliver his food when I got to Genesis Diamonds and handed him his food he literally ran his eyes down my body and check me out and replied I'm going to make sure I give you a tip through the delivery app but to my utter shock he left zero tip after having the audacity to look at my body the way he did I was so not impressed with my first unplanned experience that Genesis Diamonds or the worker they have there

    User6611390

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    0.9 out of 5
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  • DO NOT STEP FOOT IN GENESIS. My fiancé chose to buy my engagement ring from the Nashville location with the salesman Rick. After weeks of waiting for my ring to come in, they CRACKED my ring’s prong that holds the main diamond in place. By the way, this was the day before we left the country to Europe where he was planning on proposing. Genesis never called him to tell him this. Instead, they waited until he came in to pick it up and then told him they’d shipped it to California to be repaired. Fortunately my fiancé stood up to them because they had known ALL along the day we were leaving the country. He had purchased my ring way back in March and this was May that we were leaving with no ring. Rick grabbed it before the mail went out and had their jeweler do a makeshift ugly repair just so he could propose. Not only did he have to propose with a BROKEN RING, but somehow IT GETS EVEN WORSE. We came back to Nashville after our trip and were ready to get the ring properly repaired.... Read more
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