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Dress & Attire in ,
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4.9 out of 5
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  • 1525 Reviews


    LJ

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    4.6 out of 5
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  • We had our free at home try on this past week, and we are definitely sticking with them for our wedding. The suit (way more stylish than anything I’ve seen at a brick and mortar rental shop) fit perfectly right out of the box, they were flexible about letting us keep it for an extra couple of days due to our schedules, and they answered all our questions right away.

    Emily

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    5 out of 5
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  • My husband had a great experience with GenTux. He was able to do the free home-trial and loved the suit. The suit fit great and all of his groomsmen had a great experience as well. We would highly recommend GenTux.

    Michael Price

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    5 out of 5
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  • Myself and the groomsmen loved the suits. Each groomsmen lived in a different state so Generation Tux was able to accommodate all parties as needed. The suits themselves fit very well and the attendees enjoyed the way that they looked. The color scheme fit very well for what we wanted.

    Nick

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    5 out of 5
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  • It fit perfect the first time! I didn’t return it till a week later and no late fees! Also the quality was amazing, I truly didn’t expect it to be that good since it is a rental! Can’t say enough great things but I will say they will be who I pick for my wedding!

    Annie Mosich

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    5 out of 5
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  • We used Generation Tux for the groom and groomsmen tuxes. We loved the supportive website, the opportunity to try the tux on, and that the suits would arrive two weeks prior to exchange sizes if needed. The guys looked great and it was a smooth experience!

    Deana M Julia

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    5 out of 5
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  • I did leave a review that stated I would not recommend this vendor. I have since spoken to another manager and she was not only patient, she understood and made me feel much better and fixed everything that went wrong. I would highly recommend Generation Tux. With the exception of one person, each person I spoke with not only cared about my situation, they did anything to fix it. I feel much better and know now that they are a stand up company willing to do what it takes to make you feel calm and help in anyway they possibly can. I am so happy I reached out and spoke to a manger because she honestly made everything right, as well as the customer service team member a spoke to. They truly do care and if you speak with anyone who makes you feel otherwise, ask for another team member because the ratio of caring outweighed one person who was frustrated. I am very happy with my end result and I'm very grateful for the ones who cared and made me feel better. Thank you Generation Tux ... Read more

    responded with the following comments.

    Hi Deana! I again apologize about everything you have endured through this process. I appreciate you taking the time to speak with me and getting a little insight into your big day. Please let me know if you need any further, and so much CONGRATULATIONS! You'll be a beautiful bride! -Tessa Customer Experience

    Laura Fileccia

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    5 out of 5
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  • My husband and I are always looking and open to new ideas, so when we got engaged, our wedding process was no different. When it came time to start looking into the suits, he knew he would have his custom made but didn't know where to start on how to have the groomsman truly match him. We decided to pick out his suit fabric first, then take a picture of it with us to a few suit places to scope out what they had. We were not impressed. Outdated, plain, and common are a few words that come to mind. After a multitude of suit stores, and not "feeling" any of what they had, I saw an ad on Facebook for Generation Tux. I told my,now, husband about it but he wasn't sold. He was afraid too much could go wrong. I decided to do some research and digging on my own and even ordered suit samples from the GT site just in case. When they came (free of charge and quickly I might add), I showed them to him and said, "if you decide you do want to try them, see if you like any of these". We both fe... Read more

    Alex Eppenauer

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    5 out of 5
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  • With groomsmen coming from all over the country, we knew we wanted to use some type of online tux/suit rental. So glad we chose generation tux! Everyone commented on how easy it was to use, how well their tuxes fit and how happy they were with it. We had one groomsmen who needed a different sized shirt and received one in plenty of time before the wedding. Highly recommend!

    Jessica

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    5 out of 5
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  • The home try-on was packaged beautifully. Returning within 48 hours was a breeze. The representative who I spoke with within 24 hours was very kind and answered all my questions. I am very eager and confident that these suits will look amazing come my wedding date!

    Isabelle

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    5 out of 5
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  • We couldn't have been happier with how our groomsmen looked. The company was professional and very straightforward to deal with. We ordered the tux's and got them all as a perfect fit to the guys. We can't wait to see the pictures. Return was very straightforward as the package came with prepaid UPS label. Highly recommend!

    Joel

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    1.6 out of 5
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  • I had an extremely poor experience with Gen tux, centering around their guarantee of fit. Their website rhetoric guarantee's the fit. That is why I went with them. This is NOT the realty. Here is the truth. If you are fit, gen tux is probably not for you. This is an attempt to use a one size fits all algorithm that can work on the middle of the bell curve. If you have a narrow waist, there simply is no way to get the fit you want. They do not allow alterations in the waist. The only option is going smaller in the coat. When I did that, it didn't fit in the shoulders. I'm not a bodybuilder by any means. What I found out the hard way is they promise it will fit, but if it does not fit in the waist, you have no recourse through Gen tux to fix the problem, save getting alterations outside of Gen tux. The problem is they do not allow alterations in the waist. Your only option, is if you give them 5 referrals and get to keep the coat, which, luckily I did, so I was able to find a good tai... Read more

    responded with the following comments.

    Hi Joel, I apologize for the issues you had. This is never something we strive for here at Generation Tux. Can you provide your contact information so we look into this further? -The Generation Tux Team

    Gene

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    2.9 out of 5
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  • Overall pretty terrible - they sent the wedding party the wrong sizes or slim cuts on 230lb guys etc, then after multiple phone calls it was going to take over a week for their "expedited shipping" ie the day of the rehearsal dinner. Despite countless mistakes on their end, they wanted more money to make it right (re-shipping the right sizes in time)

    responded with the following comments.

    Hi Gene, I'd like to apologize for your experience. Can you provide me with the email you rented with so I could look into it? Thank you, Tessa

    Anthony Miller

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    1.8 out of 5
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  • The entire process was flawed from the start. There was poor communication about the timeline of ordering and returning the suit. There was no communication that the suit needed to be ordered 16 days before the event to avoid any rush fee. The fee schedule information is not readily available anywhere except in the terms and conditions section of the website (i.e., the least convenient section to access on the website). Second, it seems unreasonable that the fee for a replacement item is excessively more than the material cost of an object. Third, two of my three interactions with customer service were unsatisfactory. I was either told a lie the timeliness of shipments (i.e., promising 3-day guarantee versus ground shipment) or my inquiries were met with hostility. I was also never sent a return shipment label as my first of two shipments hadn't arrived. When I called to ask how to obtain the return label, I was informed that I had one day to ship the package and that for any time bey... Read more

    responded with the following comments.

    Hi Anthony, I completely apologize about the experience you had. This is not what we strive for here at Generation Tux. Can you provide me with the email associated to your order so I can look further into this?

    Greg Rothbart

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    1.8 out of 5
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  • On the plus side, I will say that Lizzie was very understanding and professional throughout the process of replacing a suit and vest that was better fitting for a grinder organ monkey. But if your friend ever suggests using an online service with subjective adjectives to determine the fit of a suit, ask him if he got a money back guarantee on the full frontal lobotomy he just underwent.

    Karyn

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    3.2 out of 5
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  • Generation Tux requires you to use their "fit algorithm" and will not accept measurements. As a result, after the 2 free home trials my FH was still unable to find a suit with a proper fit. We will be using another company that will allow us to submit measurements.

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