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Dress & Attire in Louisville, KY,
(844) 726-4889
Overall Rating
4.9 out of 5
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  • 1545 Reviews


    Tom

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    5 out of 5
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  • I have only good things to say about my experience with Generation Tux. While I was hesitant at first, it ended up being an incredibly simple process from start to finish. My tuxedo fit perfectly when everything arrived, but it arrived with plenty of lead time in case anything didn't. I know one person in our group had to return an item, but it was replaced shortly thereafter. And getting everything back was a breeze - just drop it off at FedEx and you're done!

    Nick Crosby

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    5 out of 5
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  • From the start, the whole process for my wedding was absolutely awesome and I couldn’t be happier. The customer service was very quick to respond whether it was simple questions or sending out a piece of new clothing. They were also very flexible with me receiving my box because I was going on vacation. Not having to go to a store made everything easier. There was no stress because Gen Tux gave me confidence that everything would look great. Everyone was complimenting our suits the whole night thanks to you guys. Cheers! Nick

    Stephanie Hackett

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    5 out of 5
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  • They were so responsive with my many, MANY inquiries and made it so easy to order online and get a good fit. We're bummed we returned it! I highly recommend them.

    Kyla Rose Kennedy

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    5 out of 5
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  • I called today about some concerns I had with my groom’s tux, and Generation Tux was AMAZING! I talked to Madison and she is the sweetest thing. She helped get everything worked out and it was perfect. Thank you to Generation Tux, and thank you to Madison!!!

    Jill Williamson

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    5 out of 5
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  • Online tuxedo rental is a dangerous game. We were nervous at the start, but Gen Tux told us that their algorithm based on height, weight, and shape would pick the right tuxedo fit for the groomsmen, fathers, and groom. We took the leap and were so impressed that they fit a cancer patient, a football lineman, and a golfer with such great precision! The one or two things that didn't fit we were able to get another shipped and in our possession in as short as 3 days! They were truly fantastic.

    Jamario

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    5 out of 5
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  • The tuxedo arrived on time. Fit perfectly the FIRST time! The online measurements was my first of it's kind and I was nothing less than amazed at the precision of it all. My wedding is in 2020 and I will definitely be using Generation Tux. You guys ROCK!

    Fulana

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    5 out of 5
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  • Great work, very professional.

    Cassandra McCorkle

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    5 out of 5
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  • Every guy’s suit fit great. The process was easy and affordable. Highly recommend

    Alyssa Torres

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    5 out of 5
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  • This service has been the easiest and least stressful throughout our wedding planning. As we currently have a groomsman overseas it has been convenient for him and the others as well. Prices are competitive with actual tuxedo shops in our city and very affordable. Definitely using this service for all our suit and tuxedo needs from now on.

    Jennifer

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    5 out of 5
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  • This took all of the pain out of renting suits for our wedding. We had to have some pieces sent in modified sizes, but everything was fast and easy! Customer support is quick, too! (Photos by Laura Lee Powers Photography of Fayetteville, Arkansas)

    Haley Ward

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    5 out of 5
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  • They were perfect when handling our groomsmen’s attire along with fathers of the bride and groom and most importantly the groom. We had enough people rent for our wedding that my husband was able to rent for free and keep his suit.

    Josh Mccomas

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    2.4 out of 5
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  • I would not recommend GenTux. It seemed their business model is extremely hands-off, which ended up resulting in poorly fitting suits and lack of communication from the company. For example, an ad on the website promised free home try-on for grooms, but I was never contacted about this, and when I reached out to inquire I was told that I had missed the window for home try-on. Was also told I qualified to "keep my suit," but was still charged $25/day late fee (while on my honeymoon) and it turns out that there were terms and conditions they did not communicating, so I ended up purchasing the suit because it was less expensive than paying the late fee for the rest of the honeymoon. All in all, wasn't cheap enough to justify the trouble that they caused and the customer service added an additional hassle in the already busy weeks leading up to the wedding.

    Austin Lowe

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    4.4 out of 5
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  • I was originally leary of using an online suit rental company for me and the groom's side of our wedding party. Reviews were really good, so I decided to try them. Customer service was great at answering questions, and the "fit" process was easy. Me and some members of my event did the at-home try on, and had mixed results on fit. Some were spot on, others were way wrong. Feedback was given, and some corrections were made. One member called with feedback but the adjustments were never processed, which caused a week-of-wedding panic and scramble to get attire delivered in time. In the end, the feedback was followed and everyone looked really good. Super high quality materials. Easy return process! For anyone looking for an easy way to get nice attire without visiting a store should consider Generation Tux. Complements were given before, during and after the ceremony.

    Maureen Harman

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    3.4 out of 5
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  • Maybe I just got unlucky, but I placed an order for an at home try on to see the quality of their tuxedos. I placed an ordered for a try on fitting on 10/6/2019 and waited for the tuxedo to be shipped. I waited and hadn't received anything yet but when I checked the status on the website it said that it was shipped. On the day it was meant to arrive I received an email saying that my tuxedo had been successfully returned. Returned? How had I returned the tuxedo when I never received it? I reached out by phone and the woman was very kind and helpful, saying that it still looked like that it was on its way and it was likely scanned wrongfully. I should still be receiving it soon. Another week went by before I reached out my email. The response was very quickly, saying tuxedo was going to be shipped out on Monday Nov 28th. This week comes and goes and still not tuxedo. Fed up, I reached out today and received a response saying that that the package left and was rerouted back to Generation... Read more

    Aimee

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    4.6 out of 5
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  • We had all of our groomsmen and my groom order their suits from here. We liked that to color would be consistent but they had a special version that he wore. It matched and was cohesive but still stood out. It was good pricing for everyone's rentals, and I ended up buying my husbands suit for him as well, which I'm glad was an option! Most of our guys needed size adjustments, and they sent them out promptly and made that who process easy for the most part. We did have a few conversations with some of the customer chat people that weren't super helpful, and confused us more...which I really did not need the week before my wedding. Overall, I'm happy we used them, and I would advise anyone else to just make sure you expect to need a sizing adjustment and CALL them, not chat on the website.
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