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Venues in Niagara Falls, NY,
(716) 299-0474
Overall Rating
4.9 out of 5
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  • 21 Reviews


    Jomayra

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    5 out of 5
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  • Met with Tia and she is very professional. Helped me on getting a budget set for the venue and customized menu. Made me feel comfortable and trusted that everything will be done how we love it. The venue is gorgeous with a view to the lake. My wedding is not until next year but I know it will be exactly how I want it to be.

    responded with the following comments.

    Thank you for your kind words Jomayra! I am excited to host your wedding!! You two are a great couple!

    Michelle Montoya

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    5 out of 5
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  • So far it has been a great experience and looking forward to our wedding

    Grace

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    5 out of 5
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  • We got married at the Four Points by Sheraton in July 2019, and has an AMAZING experience! Teresa was such a pleasure to work with!! We were planning the wedding from a distance as my husband and I live in Columbus, OH but my family lives in NY. Teresa was such a huge help coordinating, paid attention to detail and was very accommodating. She went above and beyond to make our wedding dreams come to life! We had our ceremony on the outside lawn by the Niagara River which was GORGEOUS. Following the ceremony we had the cocktail hour on the patio which our guests loved! The reception was in the main ballroom—everything went perfect and the food was delicious!

    responded with the following comments.

    Grace, thank you for your wonderful comments. It was a beautiful day and the two of you make a beautiful couple. Please stop back and see us when you come home to the Falls.

    Nicole

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    5 out of 5
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  • This was a destination wedding for us, and Tia and Teresa made the whole process incredibly smooth and easy. The venue was beautiful, food was great. Every member of staff down to Mike at the front desk was VERY friendly and helpful. The hotel just got remodeled and looks amazing. Can't recommend this place enough. The only issue we ran into was that the treat bags we made for our guests were not handed out upon check in, so we asked for the box back and took them home. Everything else ran perfectly.

    responded with the following comments.

    Thank you Nicole & Will for your lovely review. My apologies about the welcome favors! I'm glad overall we were able to help make your wedding day special!! -Tia

    Dakota

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    5 out of 5
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  • Such a beautiful venue with amazing staff! My wedding day and all the planning leading up to it went so smoothly and perfect! Teresa and Tia were outstanding and so helpful! Every little detail they added made my day just that more special

    responded with the following comments.

    Thank you for your kind review Dakota!! Thank you for allowing us to share your wedding day! I just posted some pictures of your wedding in our wedding wire profile. Check them out!

    Olga

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    5 out of 5
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  • I could not have picked a better venue. I had my rehearsal dinner, ceremony, reception, and a brunch at the Four Point Sheraton Niagara Falls and everything was fantastic. The food was great and the service was even better. The servers were professional and friendly. The view from the Upper Rapids room is beautiful and recently renovated. I had the pleasure of working with Theresa Erickson before she left and after that working with Teresa Costello and Tia Myles. The transition was seamless. I live in Michigan and the communication was great. I always got a response with 24 hours even if they were out of the office. I believe that Teresa and Tia went above and beyond their duties and they did it to make me feel comfortable. You really can't ask for anything more from a team when you’re trying to plan a wedding, especially planning one from out of town. The only thing disappointing was I did not get turned down service on the day of the wedding so I came back to di... Read more

    responded with the following comments.

    Olga & Mike, it was a pleasure to work with you both! Thank you so much for allowing us to host your wedding here at the Four Points. Also, thank you for the lovely compliments as we do take satisfaction in going above and beyond for our guest. With that being said I have already set up a meeting with the head of housekeeping to ensure all guests that are staying over night receive the proper stay over cleaning services. Thank you again and if you are ever in the area please let us know!

    Gena

    reviews
    5 out of 5
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  • My daughter's wedding was held last week and I couldn't have asked for a more perfect day. The room was just beautiful overlooking the water and the food was incredible. Everything ran so smoothly in the months/weeks/days prior to the wedding and most of that was due to Theresa Erickson who just handled every little detail with such professionalism. She is truly an amazing person and organizer. Everyone should have a Theresa to run their wedding. I also stayed at the hotel overnight and was very impressed with the entire staff. They were all beyond friendly and were so quick to comply to every little request. It is truly a great place for a wedding and I would highly recommend it.

    responded with the following comments.

    Gena, Thank you so much for your review!! I, as well as all of my staff truly appreciate it!

    Samantha

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    5 out of 5
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  • I planned my friends Bridal shower here! Theresa Erickson was an amazing help!! She was great at responding to emails efficiently, and made sure I had everything I needed taken care of! I couldn’t have done this without her! All of the staff at Four Points are PHENOMENAL! Thanks again everyone!

    responded with the following comments.

    Sam, Thank you so much for your review! It was a pleasure helping you plan Nicole's shower!

    Shawntria

    reviews
    5 out of 5
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  • I had my reception here on 7-7-2017. I worked with Theresa Erickson, who is absolutely amazing. We brought our things to be set up 2 days prior and gave her our vision and she nailed it with perfection. The food was amazing and the service was awesome. I would def be having more events here. Thank you Theresa, you def did an amazing job. Mr & Mrs Kyeron &Shawntria Bradley

    responded with the following comments.

    Shawntria and Kyeron, it was my pleasure to help you plan your special day!! It turned out absolutely beautiful!! I am so glad I had the chance to work with you both and hope to work with you on other events in the future!!

    Cristi

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    5 out of 5
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  • We had to change our venue with a month to go due to a flood at our previous venue. We worked with Theresa Erickson and the transition was seamless. They honored our menu selections, did a tasting for us and honored the prices of the previous venue. We could not have been happier with how well they did with it all. We would highly recommend them as a venue, great spot on the water with delicious food and great service! Thanks again Theresa and Dave for making our day the greatest! Cristi & Bill Wedgwood

    responded with the following comments.

    Cristi, It was an absolute pleasure working with you and Bill on your special day! I am so glad that we could make your dreams come true!

    Leslie

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    5 out of 5
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  • Everything was beautiful. The food was in abundance, the entrées were wonderful and large, but the hors d'oeurvres and the antipasto table was beyond expectations. The staff were terrific. We had 130 guest in the upper reception hall and there was tons of room for everyone to socialize and dance. We brought everything (centerpieces, favors, etc) to Theresa Erickson the day before and she had everything set to perfection well before the guest arrived.

    responded with the following comments.

    Leslie, Thank you so much for your review! It was a pleasure working with you on your daughters special day! I thoroughly enjoy what I do, and I am so pleased that we have exceeded your expectations!!

    User6826854

    reviews
    5 out of 5
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  • Everything was perfect! Our food was delicious and there was great communication through out the entire planning process. The staff was friendly and professional and made it a point to make sure my husband and I were taken care of. Great venue with a great view!

    Santina

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    5 out of 5
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  • Our day was perfect. People still talk about our wedding and it’s been 3 years since the big day! The team at Four Points is second to none! Highly recommend!

    Lina

    reviews
    4.9 out of 5
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  • We had our Vows renewal at the Four Points Sheraton Niagara Falls, NY. The whole experience was wonderful and here is the main reasons why: 1- the venue is very beautiful: we had the ceremony by the river outdoor and the reception in the indoor ballroom a few steps from it. It was very convenient and the scenery was gorgeous. 2- we worked with Theresa Erickson who is the venu manager, she was very helpful in every aspect of the planning and the execution. She is very responsive to emails , and very organized , helping out with every detail. There was an issue with the chair vendor delivery and Theresa was on top of it and troubleshooted the problem seamlessly. This is a very important aspect of a wedding planning. 3- the hotel is very accommodating for out of town guests, we had a large family reunion thanks to this event and we spent most of our time between the restaurant, the outdoor deck and the indoor pool. The staff were very nice throughout . 4- the day of the event was a s... Read more

    responded with the following comments.

    Lina, Thank you so much for your fabulous review! I enjoyed every step in helping you plan your vow renewal. I am glad you all such a fantastic time!

    Dziana

    reviews
    4.7 out of 5
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  • Our wedding was September 10th 2017, and it was the best day of our lives! When we got engaged we looked at alot of venues and this was by far the best value we had seen. The venue itself is beautiful overlooking the water and the hall is updated and has plain colors so not matter what wedding colors your choose it will not clash. Our guests enjoyed taking a walk by the water after their meals and if made for a great background for wedding photos.We worked with Theresa Erickson, and she was amazing answering any questions i had and made sure our day went smoothly. They also have a wonderful menu to choose from, absolutely everything tasted fantastic at our food tasting and the day of, plus we were able to bring in our own sweets tables as both his and my family offered to bake. On the day of our wedding the servers took care all of our guests and made sure that the bridal table had plenty of refills (its also worth mentioning that they packed some leftovers for us in case we got hungry... Read more

    responded with the following comments.

    Dziana, Thank you so much for your amazing review! I absolutely loved planning your special day with you and Ruvim! Congratulations again!!

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