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Flowers in Southampton,
(516) 678-1030
Overall Rating
3.8 out of 5
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  • 15 Reviews


    Jessica

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    1.4 out of 5
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  • I found Flowers by Topaz at a bridal expo and was so excited to work with them. Everything went smoothly in the beginning, until I actually needed them to start producing samples. From there, everything went downhill. Most of the correspondence was done via email, which is impersonal. I had to wait days and sometimes weeks to get a response. Nothing was done early, as promised. I basically had to stalk people to get anything done on time. Anna and Jessica were helpful at times, but Mark, the owner, is uninvolved in most of the process. The end products looked beautiful, but for the price and extremely poor service, I would say Flowers by Topaz is not worth your time.

    User3148745

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    1.4 out of 5
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  • I worked directly with the owner, Mark. On the day of my wedding when I walked in the ballroom, the flowers looked nothing like I wanted. Flowers by Topaz charged me extra to do my set up at the last minute. I thought about writing this review, but feel like Mark did not listen to me and just ignored my complaints. I truly was so disappointed in the level of service I received. I expected more especially dealing with the owner. It seems his "celebrity" status he posts about is a farce. I should have paid more attention to the comments and reviews posted by other brides. His Facebook posts are not his work either.

    Lisa

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    5 out of 5
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  • People are still talking about the flowers at our wedding along with every other detail that was done by Flowers By Topaz! Mark, Anna, and the rest of the team did an outstanding job. Mark’s creativity and attention to detail are what make him EXCEPTIONAL!!!!!!!!! He designed almost every aspect of our wedding, from invitations, to menu cards, to place cards, to table linens, chair sashes, ceremony decorations, cake decorations and of course our centerpieces and reception room, it was like having a wedding planner. Our flowers were beyond perfect and when I got a sneak peak of our reception room, I can honestly say it took my breath away. Our venue has even requested a picture of our reception room for their website! Mark truly went above and beyond anything we could have ever imagined. Words could not express the gratitude we feel. Mark thank you for making our day a dream come true it would not have been the same without you!!!!!!!!!!!!!!!!!!!!!!!!

    Jessica

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    5 out of 5
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  • Mark is the most talented and creative florist and event planner ever. Made our special day stunning and everything I could have asked for!!!

    Joanne

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    5 out of 5
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  • What a wonderful experience it was to deal with Mark and his team..they made my day the most magical day I bride could have asked for. The flowers were absolutly gorgeous!!! Mark created the most stunning room I have ever seen!!! The best florist and event planner ever...

    Danielle

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    5 out of 5
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  • I worked with Mark Masone who is very knowledgable & creative!!. I am not very into flowers, so i brought the swatches of my gown & the bridesmaids dresses along with pictures of flowers that i liked. Him & his team created such beautiful flowers that were beyond what i could have imagined!! The color scheme stood out next to the bridesmaids dresses & my bouquet was a different style that matched the look i was going for exactly! I can't say enough about Flowers by Topaz!! Higly recomended for all occasions!!!

    stephany

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    5 out of 5
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  • My flowers look gorgeous and fresh, I love them all.

    Veronica

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    5 out of 5
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  • Flowers By Topaz created THE MOST gorgeous floral arrangements I have ever seen for our wedding in September 2010! My wedding planner, Shanelle Walker (Imaginative Creations) recommended them, and I fell in love with their suggestions from the first appointment on. Mark Masone (owner) and Anna, along with their entire staff, were so knowledgeable, patient, kind, and flexible and we loved working with them. I knew I wanted something completely different for my bridesmaids, so Mark and his team worked with me on creating the most beautiful and original pocketbook bouquets! They were so unique and one-of-a-kind that they've even been featured on the internet as the "new trend". I can't thank Mark and his team enough for how they accomodated us and our requests. I have even referred my cousin, who will be getting married next year, to Mark at her behest b/c she loved their work so much.

    Katherine

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    5 out of 5
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  • Mark was amazing. There is no other word to describe him. I cried when I saw my reception room and my dads jaw hit the floor and he usually never reacts to these types of things. Mark was there to set up the wedding and he was always cordial and willing to share ideas throughout the process. He, his cousin, his sister, and his entire team were just amazing! Thank you again.

    Jamie

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    2.9 out of 5
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  • It was difficult getting in touch with the florist and getting phone calls returned. I had my appointment about a month before the wedding and didn't hear back with the contract until 2 days before the wedding. They went $1,000 OVER my budget after I was told I could get everything within the budget. To make matters worse my $150 small bouquet (so ridiculous!) was supposed to be all white with a few pops of orange calla lillies. When they delivered it, its was about 50% orange. I didn't let it bother me the day of, but in the pictures, it's all I notice....not in a good way either. I really liked Mark but if you go with this vendor, be sure to stay on top of them and see EXACT samples of what they will create for your day.

    Janet

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    4.5 out of 5
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  • I loved my flowers and my chuppah was beautiful but iti took at bit to get that way. My flowers were delivered to my hotel and my bridal party bouquets were wrong and my husbands boutonniere was not the color I imagined. I was not happy with what I saw and my bouquet was the same size as my bridal party. I sent everything back for them to fix except for a bouquet for me so I could take some pictures with it. It was definitely not how I pictured the day to go. They promised to bring the flowers back promptly to where we were taking pictures. I was very happy when they came back and fixed everything. It was a huge relief and it was exactly what I wanted. We were able to get pictures with the flowers in hand. My chuppah I only saw as I walking down and aisle and it was beautiful more than what I expected. My only complaint is that we asked for rose petals down either side of the aisle and instead they were scattered down the middle. The reception flowers were also beautiful they ... Read more

    Irene

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    1.2 out of 5
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  • If you are looking for a florist who does not return phone calls and keeps you hanging until the day before the wedding you will find that with Flowers by Topaz. I am very shocked on how Mark treats his clients once you commit with him. He is supposedly very busy working on other venues doesn't have time to talk with you and when you do talk with him - he doesn't listen. Received six proposals from him with minor changes yet everytime he would email you the original proposal with no changes on it because he never payed any attention to you request. Final proposal was finally sent the day before wedding after a number of calls asking them where is the proposal. Flowers were delivered to brides house by Anna and when bride picked up her bouquet and asked Anna is this my bouquet Anna said "yes, please do not touch any of the flowers until the photographer starts taking photos". What a DISGRACE - bridesmaids bouquet's were larger than the brides. Mark claims he is Manhattan quality ... Read more

    Nagaeda

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    3.6 out of 5
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  • Flowers was very important for my August 2011 wedding. I love flowers and we were having an outside, garden ceremony, so I know I needed to do something special and I needed a very special vendor to do so. I had heard many people mention Flower by Topaz. After many interviews with other florist, I decided Mark was the man for the job! He is very talented, very experienced and his vision is limitless. He is great on giving multiple suggestions and direction, which to an overwhelmed bride is a God-sent! Just to mention a few cons: 1) from start to finish you will go through many different proposals filled with hundreds of changes. Pay close attention to all the proposals because the prices always tend to increase by small/moderate increments with no mention as to why or what changes caused the change in price. 2) Follow-up could be better. I know this is a busy business however it was sometimes frustruating waiting 2 or more weeks for a reply to an email. Maybe there needs to b... Read more

    Tina

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    4.9 out of 5
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  • So beautiful! I'm not a big flower person so we wanted to keep them to a minimum. We used Ivy and red rose petals around the centerpieces! It was perfect! We had a dark gothic wedding and the candelabras and crosses were great!!! Really personal and different! The emails were lost a couple of times or whatever, just call, they're very helpful!

    Latasha

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    2.5 out of 5
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  • I was so excited to chose this vendor that I booked them 1 year before the wedding. The meetings went so well in the beginning and I was certain I made the right choice...UNTIL I scaled back the contract from $17,500 to $11,000. Well that's when the numbers were wrong the responses to emails and voice mail messages were extremely delayed. The deposit amounts off by $500. My ceremony pieces that were to be Mostly all white roses were all feathers. I paid $450 per piece for feathers. Not one white rose. the boutineers were wrong. Goes to show you My concerns were not addressed. But to me the most upsetting aspect is my email to let Mark know How I was feeling after the event and No response or apology for their errors. My centerpieces were AMAZING, but at $400 a piece I would have accepted nothing less. I would advise going with someone else unless you have a budget of $15,000 or more. He doesn't care about your budget concerns!

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