5 Elements does great work. I had to plan ahead to do my trial as they book up fast, but once I was there, everyone was fantastic. They worked stepwise to make sure that I liked what was going on and were very responsive to any feedback I had. They also were flexible about how many attendants/moms/grandmothers/other hair needed to be done. Everyone was very happy with the results. The only star reductions are because I'm a cheapskate and thus wish they would have cost a bit less, and that I didn't have an easy time talking with them about timing. Part of it was that I could never call during business hours due to my job and the other part was that I didn't know what questions to ask my people until after my trial (2 days before my wedding) to let them know what was needed so we could make sure they arrived at the correct time. It may have been better to have them ask me these questions as a precaution ahead of time. But this was more for my peace of mind than theirs as they... Read more clearly knew what they were doing. The day of, they estimated the timing perfectly, arrived ahead of time, fully prepared, knowledgeable about our venue, and continued to be very sensitive to our needs. As expected, their work was beautiful!