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Transportation in West Hartford,
(855) 272-3222
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4.0 out of 5
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  • 209 Reviews


    Adam

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  • Did not show up to hotel to pick-up guests. They had to car pool to reception. I called off hours numerous times with no answer. Finally found a number by searching on my phone. Number was to local dispatcher who hung up on me the first time and was very rude when I called back. Agreed to send bus but at that point it was too late. Bus finally showed up to reception at the beginning and only took my wedding party back (only ones that didn't have transportation after reception). First student still wanted to charge me full price ($350). I put a dispute claim on my credit card and told First Student I would pay the equivalent of 2 cab rides from reception to hotel because that is essentially what service they provided. DO NOT USE FIRST STUDENT!!

    Sami

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    0 out of 5
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  • The driver was suppose to show up at 3pm at the hotel to pick up my wedding party and I for the wedding. After 40 minutes, all 10 of us had to take several taxis. I called the "day of" phone number several times but nobody on the other line was able to reach the driver or give me an estimate of when she would show up. While each person on the other line said they would call me back, NO ONE DID. When the driver did show up, it was 4:15pm. She was rude and insisted that her start time was 4:15pm, not 3pm. I even showed her documents that indicated the start time was 3pm. DON'T USE THEIR SERVICES!

    Laura

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  • DO NOT USE THIS COMPANY!!! the driver did no research and got completely lost and made my guests and bridal party over 45 minutes late. They were also 20 minutes late picking my guests up at the end of the night, causing my grandparents, aunts and uncles to stand on the curb and wait outside until 11pm. Awful experience!!

    Linda

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    5 out of 5
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  • We rented yellow school buses from First Student in Swanzy, NH for our daughter's wedding in Surry, NH on August 10, 2013. I dealt with Denise who was very helpful. The quote was quite reasonable and the buses were contracted from the hotel to the outside wedding location. More guests decided to take the transportation at the last minute and the bus company decided that the dirt road was too small for the big buses. First Student took care of this without bothering us during this crucial time. They added extra small buses to shuttle the guests from one point to the wedding at no addition cost. We can not say enough good things about the timeliness and friendliness of the drivers.

    Rachel

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    5 out of 5
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  • Wonderful service- our driver was willing to make a plethora of stops for guests to be dropped off at their homes as well as at bars/restaurants after our wedding. He was on time and great to work with.

    Stephanie

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    5 out of 5
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  • Am I the only one who would book a school bus for their wedding guests? Maybe. We had 120 people from out of town coming to our wedding, so we wanted a bus to make multiple trips between the hotel and venue (about a 3 mile round trip) to drop off and pick up our guests. First student arrived right on time with a clean bus and ferried our guests back and forth all night long. This is definitely a bargain choice, as the bus cost about half what a regular coach bus would cost. The bus driver was friendly, and the bus was in good shape (not like I remember from my public school days!) and it was a great way to inexpensively provide the service to our friends and family. My husband and I even rode the bus back to the hotel ourselves and the seat provided plenty of room for my fluffy dress! Plus, there's a certain nostalgia to going around on a school bus. :-)

    Ashley

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    5 out of 5
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  • 48 passenger school bus for 9 hours at $615. wow. So thrilled with this transportation for our guests for our wedding. No problem with the pick up and the bus driver was so nice and fun. Our rowdy guests from the UK singing chants on the way home that night didn't bother him at all. Thank you first student for getting us all home safe and sound. I felt at ease knowing my open bar wouldn't keep my guests from out of town from being safe getting home with this bus service.

    jason

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    5 out of 5
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  • MUCH more affordable option for ferrying guests to/from venue than coach bus. Responsive folks and courteous driver! Highly recommended.

    Donna

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    5 out of 5
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  • Great price and fun transportation

    Anne

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    5 out of 5
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  • Although this number was a little hard to find, they worked out beautifully. Mary Coe was my contact and she was professional and helpful and made sure my 3 buses were on time for guest pick-up at hotel. The buses stayed for the half hour ceremony to drop off guests down a hill for reception and returned promptly at event end. The driver's were professional, pleasant and accommodating. I highly recommend for value and trustworthiness.

    Hailey

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    4.8 out of 5
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  • This is a school bus company who did shuttle service for our wedding. Great value and flexible to our needs!

    User3367585

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    4.6 out of 5
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  • My husband and I went back and forth with how many buses to have and the route we wanted them to take... I know I made at least two if not three changes and they did them all without issues. I am glad we chose to have transportation... it put my mind at ease knowing this was an option for those who drank and was not able to drive. I personally was not on the bus but I was told the driver was nice and the bus was clean.

    User3179446

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    2.8 out of 5
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  • We were on a budget, and so we decided to use a school bus to transport our guests to and from the venue. It was cost effective, and allowed us to have a few pick-up/drop-off times for the guests. The reservations were easy to make, but coordinating the exact times and locations was a little more challenging. Our biggest complaint was that the bus driver did not know where he was going. He had printed out mapquest directions and was trying to read them while driving. He got lost and if there wasn't someone on the bus with a smart phone, it could have been a disaster. He also did not make the stops in the right order, so there were people who ended up sitting on the bus for over an hour when it should have been a 20-30 min ride.

    Jennifer

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    0.5 out of 5
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  • The driver got lost and ended up dropping off my guests more than an HOUR late. Turned a 5 hour reception into a 3.5 hour reception :(
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