The busses for my wedding were one of my biggest concerns. Almost every company had mixed reviews, and how was I to be sure my guests would arrive on time from 3 separate hotels?! I was nervous. However, First Student really came through. First of all, the busses were clean, comfortable and air conditioned. My black tie guests were totally fine in them. They showed up on time and got everyone where they needed to go. I highly recommend double checking all your itinerary information a few days before, because there was a mistake in there, but it was easily corrected and on the day of there were no problems. I also had friends serve as bus captains at each hotel to make sure everyone who needed to be there was there. At the end of the day, First Student got the job done and provided a clean, safe trip for my guests. Highly recommend!

Absolutely terrible service. The bus never showed up for the event. When we tried to call them, none of the numbers we were given would pick up the phone as it was a weekend. The event was on the weekend and we had no way to contact them! We had 20+ kids and no way to take them to the venue and back! To add to the issue, the company does not care. No one called us back and when I called to ask for refund, I was told we will put a service request to investigate. The chicago location where this was outsourced to has not bothered to call or does not even bother to call back and apologize. Hire at your own risk and have a back up plan!

DO NOT USE THIS COMPANY!!!! I hired First Student Charter to transport my guests from the hotel to the ceremony and then back to the hotel at the end of the reception. THEY NEVER PICKED UP MY GUESTS AT THE HOTEL!!!! Imagine minutes before your wedding you notice everyone scrambling. Finally they come to you and say that the bus never came and everyone is stuck at the hotel. It delayed my entire ceremony and took away time from my reception. Mind you, they called me Tuesday and asked if the wedding was happening and finalized the plans. THEN CHARGED ON TUESDAY BEFORE THE WEDDING!!!! The driver who showed up AFTER the ceremony claimed he was never told about the trip until it was too late. They never contacted me to explain or apologize although I called them multiple times and left multiple messages.

We hired two charter buses for our wedding guests, and everything went as planned. The buses arrived early, were very clean, and the drivers were completely professional. I would absolutely recommend them to anyone seeking transportation for an event.

Extremely happy with the service that they provided. We were able to add an extra run at the end of the night for no extra charge and had a few other changes that were accommodated prior to the wedding date. One thing to make sure when you're booking your trip is to be as specific as possible as to what you want so they charge you accordingly!

We hired First Student Charter Bus to shuttle our wedding guests from the hotel to our venue for an October wedding. We were committed to providing safe transportation to our guests and this was the most affordable transportation option. The bus driver was timely, professional, and very nice. When we thought we left an item on the bus the following day, we called the main number and they were able to reach the bus driver and discuss our concern. They were really helpful and we are happy with our choice!

So far this has been a very pleasant and easy booking. The representative was personable and professional while making me laugh! They did not try and sell me anything or take more of my money! Can’t wait to get married!

They were very accommodating to us and were a terrific help on our big day!!

Everybody loved that they didn’t have to worry about getting to the venue & the busses were amazing. There was a huge snow storm the night of our wedding & they didn’t give us any issues s with shuttling the guests. Highly recommend!

First Student was so easy to work with! They made sure that all of our New Year's Eve Wedding guests were taken safely from their hotels to the wedding venue and back. They offered an unlimited number of trips back and forth between the hours we booked - which worked out very well for grandparents or other guests who did not want to stay up until midnight. They were very flexible when scheduling and prepared new quotes quickly when updated info was provided. I definitely recommend working with First Student!

Easy communication, friendly and timely drivers, more affordable pricing compared to other companies. Would definitely recommend!

Webbing planning during covid has not been easy but this worked out great. Only complaint was they were late and was hard to get in contact with the driver. But once we got them every thing else went well.

I was going to use First United Charter for my wedding. They called about three weeks prior to confirm that the wedding was still happening due to COVID and I said yes and that was all I heard from them. I called two weeks prior to change some details and they told me only 10 people could ride the school bus due to COVID restrictions. This was extremely frustrating because no one had contacted me. If I had not contacted them prior for changing something I wouldn't have even known until the day of the wedding when my guests wouldn't have transportation. This was disappointing and unprofessional. We cancelled and ended up going with another company.

First Student was helpful throughout the entire process of booking our wedding transportation. They were thorough during our discussions when my husband and I made a few changes to extend our reservation. Our guests were promptly transported at the multiple assigned times we chose, and the buses were clean.