SkyView is a beautiful venue, and our wedding there was lovely, despite bad weather causing us to move the ceremony inside. It was so fun and convenient for our family and friends to be able to stay so close to the venue and made it so special for us. However, working with the staff at SkyView and Fall River was difficult. What matters is that me and my husband and our families had a wonderful, special day - but, we could have had that anywhere when it comes down to it. Tess and SkyView did nothing to contribute to that special day, and in fact jeopardized it. From our first tour with Tess at the venue she was extremely difficult to work with, rude (especially to our day-of coordinator), and overall unpleasant - the only reason we decided to move forward with SkyView despite the bad first impression was because she made it sound like she would be very hands-off as far as planning and the day-of went. We were having a pretty non-traditional wedding from front to back - no sit-down dinne... Read morer, we had mixed seating options instead of a room full of tables, and more than anything we wanted to have a fun, carefree celebration so we had a larger than normal area for dancing (which we used every inch of!). It was clear at the walkthrough that Tess did not approve of this vision (later we found out that she said that was because she couldn't "sell" the venue with a non-traditional seating arrangement), and despite us having had hours of conversations with our wedding coordinator to make this vision a reality, Tess had very negative comments and was pushing back on a lot of our ideas with unnecessary, unwanted opinions on things that we had already decided. It was clear that her vision for weddings is a much more traditional approach - which is of course fine, but that was not our vision for our dream day. It was also clear at the walkthrough that Tess is not used to working with a wedding coordinator - the power struggle was evident from the beginning of the meeting, and Tess's poor attitude toward our coordinator really hindered us from being able to discuss the important aspects of the wedding that we were there to go over, especially the floor plan. Tess was instead focusing on things that we had already spent time with our wedding coordinator going over (including asking for our addresses. phone numbers, and other information they also already had on the contract), whether we having a bouquet toss, etc. Fast forward to the rehearsal at the venue the day before the wedding, and Tess didn't even bother to say hello to me, my husband, or our family. I had to approach her and the assistant, and when I did they were extremely rude and even had the audacity to mention that they tried to re-work the floor plan that I had made and asked whether I would be willing to change it... 24 hours before the wedding. After the wedding, they charged our card for damages that we weren't made aware of, without telling us about them - they even claimed that we ruined somewhere around 30 of their napkins, even though we didn't use any of their napkins for our event. Unfortunately, these are just a few examples of what we went through when working with Tess and SkyView - our wedding coordinator got the brunt of her bad attitude, but it certainly did not make the wedding planning process easy for us. Overall, I would not recommend having your wedding at SkyView until they get new staff that are willing to work with a bride and groom's vision with understanding, excitement and patience - a wedding is supposed to be a celebratory, happy day and Tess did absolutely nothing to help get us there.