Find Local Wedding Vendors

Discover and connect with wedding vendors that share your taste and your budget. With trusted reviews, you can rest easy that your wedding day will be as beautiful as you envisioned.

Transportation in Holyoke,
(877) 695-4665
Overall Rating
4.5 out of 5
Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • 8 Reviews


    Taylor

    reviews
    1.4 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • They did not provide the service we asked and paid for on my wedding day and they responded inappropriately when we addressed our concerns. We booked the shuttle for our wedding and confirmed multiple times with the service that they would stay for longer and charge us extra if we required. We asked the first shuttle driver to stay longer, as it was raining and there were many people who still needed rides to their hotels. We had confirmed multiple times that this was totally fine, they would simply charge us more. The first shuttle driver disappeared and did not return. The event director of the reception hall personally drove my grandparents to their hotel in the rain. While this not ideal, I could have believed it was a miscommunication. Perhaps the first driver was not clearly told that we needed him to stay longer. Maybe he expected someone else to cover the shift. Things like this happen. We called when we realized the first guy went missing and people were waiting. They apolog... Read more

    responded with the following comments.

    I know this was over a year ago but I wanted to apologize. I am the new office manager and working on getting our companies reputation up. Do you remember the name of your driver. They are under no circumstance supposed to stop a job if you paid for a shuttle service until all your guests are back at the location they were picked up at.. I'm so sorry this happen to you.. hope we didnt ruin your day

    Molly

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • When choosing a limo vendor for the wedding, Exclusive was an easy choice for us. Nancy and her team were incredibly responsive in getting things organized and the service was great. The car was in beautiful shape and Sharon, the driver, was friendly and made sure that me and my new bride were well taken care of. The only regret we had is that the ride was too short for us to finish the complementary bottle of champagne they had given us!

    Aimee

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Would highly recommend Exclusive Car Service! I had a very large wedding party and they were able to accommodate the vehicle we needed. Our driver was so much fun to work with too!

    Jeevan

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We reserved an eighteen passenger party bus with Exclusive for our bridal party. The staff was friendly and helpful as we were planning out the details of transportation. A week before our wedding, we received a phone call saying the party bus was having mechanical problems and would be out of service because they wanted to play it safe rather than risk something happening on our wedding day. They upgraded our bus to a larger capacity coach at no extra charge and the driver had champagne ready for us after our ceremony! The bus got the bridal party to the reception on time. The bus was clean and orderly, and the driver was friendly and professional. What could have been a horror story turned into a shining moment of customer service, professionalism, and experienced foresight. This company puts people and value above the bottom line and they will be getting our business again if we ever have a need for a limo. We recommend Exclusive for your bridal limo needs.

    User4265698

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Excellent service and competitive prices!

    responded with the following comments.

    Thank you for your review, It was a pleasure serving you.

    Meghan

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Exclusive provided transportation from our ceremony site to the reception. The driver was professional and helpful. We were thrilled with their service.

    responded with the following comments.

    We are glad you were pleased with our service. Thank you for your wonderful review.

    Northampton

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • I used Exclusive Car Service to rent a 28-passenger shuttle bus for 10 hours to transport the wedding party and guests to our ceremony and reception site and back. Because I didn't know how many guests we'd have, I waited until two weeks before the event to book the shuttle bus. I was afraid that I was booking too late, but they didn't seem to have any problems with it and it was really easy doing business with them. The contract was sent via email and they only required a $50 deposit and charged my credit card for the remainder of the balance on the day before the wedding. The bus was modern and comfortable, and the driver was on time and very professional.

    responded with the following comments.

    Thank you for using us for your shuttle service. We are happy everything was done to your satisfaction.

    User4443993

    reviews
    4.9 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Exceptional service, our limo driver was so flexible and accommodating! She was on time and made sure we arrived to our venue as we planned- to join cocktail hour! Highly recommend for any event!

    responded with the following comments.

    Happy you made it to cock-tail hour. Thank you for your review!

    Find Amazing Vendors
    render_sticky_availability_button