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Event Rentals & Photobooths in Sandy, OR,
(503) 722-3884
Overall Rating
4.3 out of 5
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  • 35 Reviews


    Justina

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    1.4 out of 5
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  • The day before delivery I called around 9am to find out the delivery time. Lady on the phone said she was figuring out the routes right now and she agreed to call me back when they have the times. So I called back and left a message at the end of the work day (because they didn't call me back and they didn't answer the phone, but they might have been closed it was between 5-6pm). The next day (delivery day) I call again first thing in the morning and left another message because they didn't answer (around 10am). They finally called me back and told me it would be delivered between 1-3pm but it's not guaranteed (ok, I get it traffic happens and what not.) throughout the day I got a few calls from them, informing me that they were headed to sandy (an hour drive to the venue) and then me so it's now pushed back to a delivery (we guessed around 6pm...not ideal but ok). I got a call saying they were stuck in traffic but are coming. Then another informing me that they have been told to aband... Read more

    Kelsey

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    3.8 out of 5
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  • I have had mixed feelings about my experience with Events Etc. NW through the time leading up the wedding. There was a miscommunication when booking a consultation at a bridal show and no one showed up to our appointment, but they were quick to respond and setup a new meeting. Through the months leading up to the wedding they were very flexible with making many, MANY changes to my order which was much appreciated, but sometimes they were hard to get ahold of. At one point I waited 1 and a half months until I finally got a reply. My dad picked up the rentals the day of and Jason was wonderful to work with, even jumping into the van to help load up the rentals. The rentals were great and in perfect condition. Overall I would recommend Events Etc. NW!

    Paige

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    5 out of 5
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  • I had trouble finding a rental place that wasn't in Portland, until I found this Events etc. NW. Very quick with replying on emails and working with me adding and taking things off of my order, ya know being an indecisive bride. They even deliver which was amazing! I was even able to get all my stuff the day before the wedding so everything was set up and done. Jason helped out a lot and was very flexible to my needs. Would recommend!

    Crystal

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    5 out of 5
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  • They are very helpful and friendly. I highly recommend them for all your wedding/party needs. They go above and beyond.

    Karla

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    5 out of 5
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  • Meagan and Jason were easy and fun to work with. Meagan helped me with planning and coordination. She made my vision come true. The venue was beautiful and everything went very smooth. The rental process was easy and affordable. They were friendly, professional, and helpful.

    Paula

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    5 out of 5
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  • I would highly recommend Events Etc NW! I looked around at a lot of different places and Events Etc NW was without a doubt the easiest to communicate with and their prices were great and worked well with my budget!!! I made many changes to my order and they were very patient and accommodating. I delivery was right on time and accurate!

    Christina

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    5 out of 5
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  • Jason and his staff at Events Etc NW were a wonderful company to work with for our recent wedding. We met Jason at a wedding show. We rented several items- mason jars for vases, lawn games (guests loved them!), candy buffet jars and scoops, and a pop-up screen to show a film on. All items were quality and given to me professionally cleaned and all I had to do was return them and they did the clean-up. Great company!

    User5210286

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    5 out of 5
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  • Jason was absolutely wonderful to work with! He made our wedding rental experience a breeze. He was always available and always eager to help us. Our venue was very far outside the city and in an unusual place and the service we received from Jason was spectacular. No matter what we asked for, even if it seemed impossible, Jason was always willing to go above and beyond to make it work. We had received some terrible customer service from other rental companies in the area and were very very happy to work with Jason. The prices and services are absolutely unbeatable. If we had to pick the best wedding vendor we had, we would have to go with Events Etc NW. If you need a rental company for any of your needs in the greater Portland metro area, save yourself the headache and chose Events Etc NW.

    responded with the following comments.

    Those are very kind words thank you so much!

    Christina

    reviews
    5 out of 5
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  • Very good variety, nice quality, good prices!

    Kristie

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    5 out of 5
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  • This is the second year we have rented from Events Etc NW for our school auction gala and once again they did not disappoint! This year the focus was on our schools 40th anniversary so we wanted a decor that was classy and not clash with the school's gymnasium. We went with a beautiful damask table cover and black and white napkins with an elegant silver candle holder. Jason and his staff are wonderful to work with.

    Ariel

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    5 out of 5
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  • Jason was really great at helping us with different ideas and being flexible with making changes as we got closer to the wedding. He has a great attitude and is a wonderful person to work with. I highly recommend Events Etc NW to anyone looking for rentals for any type of event.

    Habte

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    0.6 out of 5
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  • Worst experience in my life time. I normally don’t go through all this length to express my displeasure but this company is worth exposing. Never again in my lifetime will ever seek to do business nor will I recommend friends and family- this place and the lack of customer experience, lack of response, yes please do not waste your time calling or leaving a message- they will hardly answer. I think they only one person working at all times. Customers please beware of their manipulation tactics - horrible horrible service-

    responded with the following comments.

    Habte- I apologize you feel this. We were very attentive to you and your event even making extra trips out to help add items to your order for you. We did two meetings with you to figure out your plan and spent many times on the phone with you and your cousin going over details and working to ensure your wedding was a success. This review is completely wrong and untrue and I usually dont respond but this is completely out of line. I know you were upset with your overall bill but when items are added to your order they must be paid for.

    Missy

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    0.6 out of 5
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  • Horrible experience. We rented a dance floor. It was delivered late evening after we had set up and went to our rehearsal dinner. We called but didn't get an answer so we just left a message. They delivered it later that night but never told us. On our wedding day we came to finish setting up a few things. We found the dance floor but there was no plywood deck to support it on the grass. We called Jason and he didn't do anything to correct it. The dance floor was also very dirty and had food / drink stains on it. They didn't correct the problem so we were not able to use the dance floor. We called several times to get a refund but they never responded. We had to file a dispute with the credit are company

    User5357440

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    2.9 out of 5
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  • Generally, I had a good experience with this company. Unfortunately, they agreed to pick up rentals from other company and in transit some of the rentals were broken then returned late. Also, there appeared to be a lack of communication between the rental companies which ultimately was frustrating.

    responded with the following comments.

    Kelsey I apologize you feel this way. We went out of our way to pick up these items for you free of charge and we're never told of a deadline to return. They were returned in a timely manner and we paid for the broken pieces they were never charged to you. Based on communications with you I thought we were very helpful to you and this review comes as a surprise.

    User5143966

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    4.1 out of 5
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  • I ordered 4 white rectangle table clothes. I got 1 rectangle and 3 oblong. i ordered 12 white round table clothes. I got a mix of white and ivory. We were able to deal with this but I can see where this could have been a problem.
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