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Venues in Miami,

EPIC Hotel Miami

270 Biscayne Boulevard Way
Miami, FL
Services: Venues | Login to save vendor
(305) 424-5226
Overall Rating
4.8 out of 5
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  • 61 Reviews


    misty

    reviews
    5 out of 5
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  • Everyone at Epic was so accommodating and friendly!! Andrea Rodriguez, the catering coordinator was exceptional! She made my dream wedding happen. What originally attracted me to the Epic Hotel was their gorgeous metropolis ballroom but since we had a small wedding guest list, a conference room was more suitable. The day of the wedding, Andrea (who also gave me her personal cell in for quick access to her) told my husband and I she had great news. Since the Metropolis Ballroom was not being used that day, she asked if I wanted to move my celebration to that room. I wanted to cry! Andrea was like a family member working hard on my wedding day to make it perfect!

    responded with the following comments.

    Misty, Thank you for taking the time to give us your feedback. Andrea is just "EPIC" and we are very happy to have her and be part of our team. I will share this review with her and the rest of the team. We hope to see you soon again or maybe for your first wedding anniversary!!!! Best regards, Lourdes Ramos

    Yani

    reviews
    5 out of 5
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  • After our numerous visits to various wedding venues in and around Miami, we were so ecstatic when we finally decided to host our wedding reception at the Epic Hotel. The Epic Hotel speaks for itself, great location, modern look, welcoming staff and great atmosphere. The ballroom was everything we had hoped for, not to mention the balcony, which provided a night time view of the Miami skyline. The staff at the Epic Hotel did a commendable job, from the catering manager, Lourdes, who was by our side throughout the planning phase, down to the staff members who assisted on our wedding day. The service was welcoming and very professional. We specifically, wanted to point out the great service we received from our waiter, Nelson, he really did a great job and saw to our every need on during the reception. Thank you once again.

    responded with the following comments.

    Thank you so much for sharing your experience. I had a great time working with you and your parents. I enjoyed seeing the pictures Roy Llera Photography shared with me, it was a beautiful night!!! I will definitely share your feedback with the rest of the staff. Please send my regards to your parents. Lourdes Ramos

    Martha

    reviews
    5 out of 5
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  • Dear Lourdes, The purpose of this letter is to commend you for the wonderful service we received during my daughter's wedding. I was very impressed by the overall performance of all events together: food, decoration, staff, service, and the honesty of your Security Staff. The day of the wedding my niece inadvertently forgot a ring in the ladies room that had a deep sentimental value, as it used to belong to my deceased mother. Around 5:30 am we went looking for the ring among other things at the Ladies restroom to no avail. My sisters and I spoke to your security agent, Mr. Travis as soon as I provided him with the description of the ring he informed us that one of your staff, Sandra, had found the ring and submitted the same to the Lost and Found Department. He went to get it and after requesting a full description of the ring, he gave it to me and asked me to sign a form as proof that the ring was returned to the rightful owner. It meant a lot to me. I want to take this oppor... Read more

    responded with the following comments.

    Hi Martha, I am extremely happy and blessed to have honest and valuable employees like Sandra. She will be recognize for her actions together with the other outstanding employees you mentioned. It was a tremendous pleasure meeting the family and working with you and Adriana hand by hand to make this event a very successful one. Thank you again for trusting us !!!! Best, Lourdes Ramos

    User3704283

    reviews
    5 out of 5
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  • The Epic did a fantastic job with our wedding. We could not have been happier with the way everything turned out.

    responded with the following comments.

    Thank you Cristina. I am even happier to hear that!!!. Share the pictures please, you looked stunning. Best, Lourdes Ramos

    Jany

    reviews
    5 out of 5
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  • Epic Hotel was our dream venue, and thanks to Lourdes Ramos catering director, our dream wedding came true. Very modern, high class, great service, professional, and caring venue. We couldn't have a better wedding. The suite of the night of the wedding was amazing. Thank you Lourdes Ramos and the Epic Hotel for being part of our day!!!!!

    responded with the following comments.

    Thank you Jany, I was only a tiny part of the gorgeous celebration. I will definitely share your comments with my team who are the shinny starts here. Thank you again on behalf of EPIC and Kimpton Hotels for choosing us and trusting us during this important stage of your life. You are very close by, please keep in touch and come say hi when you can xoxo Lourdes Ramos 

    Karen

    reviews
    5 out of 5
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  • Our wedding at the Epic turned out to be much more than I ever imagined. The staff (from the planner Lourdes and all of the front desk and day of staff, etc) were all so great and helpful throughout the whole process and day of. The food was delicious and the venue is so beautiful. We also all stayed at the hotel and had such a pleasant experience. Everyone at the Epic was a pleasure to work with and we were all so happy with everything.

    responded with the following comments.

    Thank you Karen for taking the time to write a review for us. It was a pleasure for me assisting you with everything here. Hope you come back for your first year anniversary!!!

    Monica

    reviews
    5 out of 5
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  • It was great working with Lourdes. She was an amazing help, very profecional. The food was great so as the service If I have to do a petty again I will define tally do it at the epic hotel again

    responded with the following comments.

    Monica, I miss you already!!!! Thank you again for trusting us and for selecting EPIC. I can't wait to plan another awesome event with you. Thank you Lourdes Ramos

    Nadia

    reviews
    5 out of 5
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  • I can't even begin to express the gratitude I have for every single person that made our big day absolutely amazing (Lourdes Ramos- Epic Hotel wedding planner; Vivian Colls Flowers; Alain Martinez Photographer; Alex & Ulyses-Videographers from In the Ring Productions/Hitched Wedding Films, Adrian-DJ from EMG Entertainment). We were absolutely thrilled with our venue choice. Everything went off without a hitch, and Lourder Ramos was always around to make sure everything ran smoothly. After all the planning and changes we made along the way, everyone was extremely flexible and accommodating, and we had quite literally the perfect wedding. People always tell you they had a great time, but it is not that often that you have multiple guests tell you that it was the best wedding they have ever been to. Lourdes Ramos was fantastic and delivered on every single thing that she said, while being very flexible to all of our last minute requests. This was the best day of our lives, and if I could ... Read more

    responded with the following comments.

    Nadia, Thank you SO much for taking the time to review us online. You and Carlos became part of the EPIC family. I was extremely happy to be here for your BIG day and I hope we keep in touch in the future and I could be part of many other special family occasions. I am glad you enjoy every minute of it. xoxoxo Lourdes Ramos

    Bron

    reviews
    5 out of 5
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  • I have to preface my statement with letting you know that I am extremely detailed oriented and have a discriminating palate and love for great service. Choosing Epic to host my recent nuptials was by far one of the greatest decisions we made. Compared to the Four-Seasons, Fontaine Bleu, and Intercontinental, the Epic gave us the biggest bang for our buck. The catering manager and waitstaff were extremely attentive all the way from the tasting through the end of the event. I was further more impressed with their willingness to accommodate my every request and their intuitive service approach, that other venues are typically know for. I highly recommend that all brides and grooms, brides and brides, and in our case, grooms and grooms consider Epic. Know that this recommendation is not being written with a light heart, or with any subjectivity. I know a good deal when I see one and EPIC will deliver on every level.

    responded with the following comments.

    Dear B and L, I can't thank you enough for selecting EPIC. Planning your wedding was an amazing experience but listening to both of you while reading your vows was even better. I am very happy I was part of this special moment in your lives and I hope when you come to Miami again we could see each other and have an EPIC afternoon. Can't wait to see the pictures!!! Best regards, Lourdes Ramos

    Rachel

    reviews
    5 out of 5
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  • The EPIC is a dream venue for any couple looking for top of the line everything! (espically if you are looking for a modern venue) On top of that the catering manager, Lourdes, is amazing! I had my wedding this month and I already miss working with Lourdes, because she is go great! The hotel, the bridal suite, ballroom, food, service and everything that a couple would look for in a venue the EPIC has it all! Dont look any further because this is THE place to get married :)

    responded with the following comments.

    Hi Rachel, I had a great time planning your wedding and enjoyed working with both of you. Thank you for your review and I please do keep in touch. xoxoxo Lourdes Ramos

    Jeanne

    reviews
    4.8 out of 5
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  • It was always a pleasure to have Lourdes Ramos taking care of our needs for our daughter's wedding. I would recommend the Epic hotel for any event that would sure be an epic affair.

    responded with the following comments.

    Thank you so much Jeanne for taking the time to provide us with your feedback. You are part of the family now!!!! and have a record for the most phone calls :) but loved and enjoyed working with you an the family for every detail for Sabrina's wedding. You always projected a smile over the phone and in person. Getting to know you, Sabrina and your mom was a tremendous pleasure. Thank you for trusting me. xoxo Lourdes Ramos

    Jackie

    reviews
    4.8 out of 5
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  • Where to even begin... First of all, Lourdes Ramos is an absolute pleasure to work with. She not only understood my needs, but my mom's as well, and learned very quickly how to work with both of us. She is extremely professional and timely. She held my hand through the beginning of the planning process since I did not have a planner at the time. Fast forward to the big day, and EVERYTHING WAS PERFECT. The service was magnificant, and the food was amazing. Everyone has complimented me for the amazing food (including the hors d'oeuvres) that we served. The view from the Metropolis ballroom that night was spectacular with the Miami Tower all lit up in the background. The room itself is definitely of the prettiest ballrooms I saw in my search process, with the gorgous Mother of Pearl wall, Downtown View, and neutral carpet and scheme. The cocktail party by the pool was perfection. I do not recommend booking a wedding here around Ultra (which we did, before they extended to a second... Read more

    responded with the following comments.

    Thank you for your comments Jackie. It was a pleasure working with you and your mom. I hope we continue in touch for many other future events. I am glad I was part of this special moment in your life. Best, Lourdes Ramos

    gladys

    reviews
    4.7 out of 5
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  • The Epic was a great venue for my daughter's 15th birthday. Lourdes Ramos and her staff were very nice and easy to work with. The service on the day of the event was excellent. I would recommend this hotel for anyone who is looking to not have to get from different vendors chivarri chairs, glass beaded chargers, pretty tablecloths and a cake. These are all included and therefore eliminates the need to secure those things.

    Sandy

    reviews
    4.3 out of 5
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  • Very satisfied with the services and the venue! Everything was beautiful!

    responded with the following comments.

    Thank you Sandy for taking the time to review our hotel and services. We look forward to assisting you again very soon. Best regards, Lourdes Ramos

    User3076429

    reviews
    4.9 out of 5
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  • The venue was beautiful. The food was delicious and everyone was attentive and helpful. Lourdes was a great help throughout the entire planning process and on the day of.

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