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Venues in Miami,
(305) 424-5226
Overall Rating
4.8 out of 5
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  • 60 Reviews


    Arlene

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    5 out of 5
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  • There is not enough words in the world to express the gratitude I have for Patricia and the entire Epic team! Our wedding was in 10/27/2018 and it was a true dream come true and out of a fairytale! Every question, every detail was handled with such love and care, that trusting them with our vision was easy! Patricia is an angel on earth! She is so professional and a friend at the same time! Through my million questions and concerns, she was always there to assure me that everything would turn out perfect and she wasn’t kidding! We even had a situation in which we had to change things around 3 weeks before the wedding and Patricia guided me in the right direction, calmed all my nerves and took charge! My wedding was perfect and it’s all thanks to them! The food, the accommodations (Guillermo from the room coordination is amazing!) and the communication was top notch! I wish I could re-do my wedding again and again exactly the same way! Thank you Patricia and the Epic team for making... Read more

    Alejandra Guardado

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    5 out of 5
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  • The EPIC hotel exceeded all of our expectations. Patricia was wonderful for the planning process and always answered all of our questions. The venue itself was beautiful with an organized staff. Their catering was incredible as many guests told us it was the BEST wedding food they have ever had.

    Michelle

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    5 out of 5
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  • The team at the Epic was superb and helped to make our wedding absolutely PERFECT! Lissette and Chanel helped with accommodating my guests with their rooms before the big day. Patricia came on board once we had already booked with the Epic and she didn't miss a beat. She made me feel comfortable and her communication and professionalism were above par. Michael also helped to make our day run smooth and without any hiccups. Nelson was the man of the night! Everyone was talking about Nelson and how attentive he was to my husband and me, as well as my family. His customer service was impeccable! All in all, I am elated that we chose the Epic to host our wedding as it was our BEST DAY EVER!!

    Jessica

    reviews
    5 out of 5
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  • EPIC hotel was the best decision I could have ever made for my venue. It was everything I was looking for: sleek chic sophisticated modern elegance in the heart of the city. Beautiful ceremony/reception room, the best food options & package. Now that my wedding has passed I found even more reasons why EPIC was meant to be. First & foremost, the staff were incredible. I could not have asked for anyone better to work with than Stacy Rosario. She was professional, always got back to me/my mother promptly, was very organized, detail oriented and not to mention the biggest sweetheart. I am an out of town bride and was nervous about things but Stacy was there with a good attitude & a smile & got things done! I was so appreciative of her help I almost cried seeing her on my wedding night. She even apparently found out where I was going for my honeymoon & surprised me & the groom with a plate full of our favorite in our honeymoon suite: chocolate covered strawberries! But they weren't just any... Read more

    Jemima

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    5 out of 5
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  • This is one of the best reception venues in South Florida! I married my husband in November 2016 and I am so happy that I choose this reception venue. From the beginning working with Lourdes R. was a pleasure. She was helpful, professional and hands on. She was there from the start of the reception to the end. I could not ask for a better banquet manager.

    Josie

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    5 out of 5
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  • Lourdes is a real pleasure to work with!!! She is awesome!!!

    responded with the following comments.

    Thank you Josie!!!!! The pleasure was mine. I had a great time planning Miriam's wedding with you. Let's do this again for the second anniversary lol. Thank you for trusting us!!! Best regards, Lourdes Ramos

    Barbara

    reviews
    5 out of 5
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  • Our daughter had the wedding of her dreams at the Epic. Everything was perfect, the food, service and most of all the professionalism of Lourdes Ramos , Catering Director.

    responded with the following comments.

    Thank you Barbara for taking the time to send us your feedback. It was an honor and a pleasure meeting you and working with you and the rest of the family. I will share your comments with the rest of the staff too. I will never forget our planning meetings, you always made it fun and entertaining. Thank you!! Best regards, Lourdes Ramos

    Danielle

    reviews
    5 out of 5
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  • Don't think twice - this is the place for you! If you are looking for complete professionalism and care throughout the entire process , the Epic hotel is just the location for your wedding. I had complete confidence in Lourdes Ramos and her entire staff and had no doubt that our wedding would be everything I had dreamed of! I cannot imagine having our wedding anywhere else!

    responded with the following comments.

    You were the sweetest bride ever!!!! Thank you for taking the time to send us your honest feedback and for trusting our team. I know I will see at some point in Area 31 Happy Hour !! Best regards, Lourdes Ramos

    sherry

    reviews
    5 out of 5
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  • Our experience with the Epic hotel was beyond our expectations to capture great memories!

    responded with the following comments.

    Thank you Sherry. It was a great pleasure assisting you with the wedding plans. Have an EPIC day! Lourdes Ramos

    Jessica

    reviews
    5 out of 5
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  • Absolutely.....EPIC! Yes, price but Every dollar spent was worth it. My husband and I have ZERO Regrets. A millions times YES to the Epic. We had our wedding on a Friday night, you can imagine how busy that place can get. And it did.. and Valet was a mission, but still no one cared about that. No one even mentioned it because all people are ranting about was how they just attended the most amazing wedding day ever. I tell you, I spent a lot of time imagining how the night would look but nothing amounts to the magnitude of such setting until you see it. I loved EVERYTHING. The food, the space, the people. Let me tell you about the people. LOURDES... THANK YOU! She was superb. Helped me every step along the way. She made me comfortable, calmed my nerves, and washed all my worries away. She gave advice even when I didn't ask for it; she made it easy. and Nelson.... He is the one that will follow you all night making sure you're great. When I needed water he was right there! it was incredi... Read more

    responded with the following comments.

    Jessica, I can only say THANK YOU once again on behalf of the entire team. Reviews like yours make me SO proud of our team. I am definitely sharing this with them right away. Nelson is our superstar and a great asset to our EPIC Team! It was a pleasure assisting you both during this beautiful day in your lives and I hope our paths cross again in the future, aka romantic getaway, special dinner...any excuse to celebrate and see you both again. xoxo Lourdes Ramos

    A

    reviews
    4.6 out of 5
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  • Best day ever! Everything from the food to the events team attentions was on point! Nelson was my personal butler for the day and my husband and I couldn't have asked for anybody better.

    Elizabeth

    reviews
    4.8 out of 5
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  • The Epic was an incredible venue and its staff were absolutely amazing! Lourdes made sure to answer every single question and request during the entire planning period. We were sad to see her go a month before the wedding but her replacement Stacy was just as amazing and responsive! The venue includes many extras in its package that make it well worth the price! The food was amazing! The only issue we had was that two of the hors d'oeuvres did not come out as previously decided upon. The day of Stacy was great and on top of everything! Also shout out to Nelson who was there getting my husband and I everything we could every want/need the day of! He is truly amazing and the sweetest person as well! So happy we had him!

    cindy

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    4.8 out of 5
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  • The EPIC hotel was a dream come true! The venue is amazing, the staff were wonderful and Lourdes Ramos was great. She was very helpful and accommodating throughout the planning process. The food was also very tasty. My wedding felt like it was right out of a story book and it was exactly what I had dreamed of all thanks to the EPIC and their wonderful staff.

    responded with the following comments.

    Welcome back Cindy!!!! Thank you for your email and for your feedback. You were amazing too and it was great pleasure assisting you with the wedding plans. Hope to see you again!!! Best, Lourdes Ramos

    Jess

    reviews
    4.9 out of 5
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  • Lourdes is the best, she made our special day just magical! She was patient; knowledgeable, and extremely attention to detail. Best part? She genuinely cares unlike other hotels where you are just a number. Thank you Epic Hotel for making my fairytale wedding become a reality!

    responded with the following comments.

    Aww that made my day Jess!!!! You were both a lovely couple to work with. It was a pleasure getting to know you and helping you with the wedding plans. Thank you for your feedback! Best regards, Lourdes Ramos

    Stacey

    reviews
    3.8 out of 5
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  • We loved our wedding, and the space, food, and facilities were great. Lourdes is very experienced and organized, which is very helpful if it's your first time planning a huge event. We also had great service from Nelson. However, things started out rough with The Epic, after I flew in from out of town to sign a contract in person. I was at the airport, waiting for my flight home, when I received multiple frantic voicemails and emails from the hotel, which resulted in the hotel canceling our previously executed contract due to the fact that we had booked our wedding for the same date as a major event in town. We were able to rebook for another date, but it caused a lot of stress. The hotel did not apologize for the gaffe, let alone offer any discount or additional service to make up for its own scheduling mistake. We let this slide, though, because we were so excited about our wedding. The actual planning process was a bit rough also because the venue was very inflexible with regard... Read more

    responded with the following comments.

    Thank you for your valued feedback. It's always great to hear our clients had a great wedding day and specially when they highlight specific staff members like our superstar Nelson! Great working with you! Lourdes Ramos
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