Find Local Wedding Vendors

Discover and connect with wedding vendors that share your taste and your budget. With trusted reviews, you can rest easy that your wedding day will be as beautiful as you envisioned.

Transportation in Dearborn Heights,
(313) 277-5000
Overall Rating
3.2 out of 5
Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • 104 Reviews


    Dree

    reviews
    1 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We used this company for a wedding. We were very disappointed with Entertainment Express. The inside of the party bus was horrifying. The "table" inside had sharp, rusted edges, a few windows were duct taped cealed, and the air did not work. When we called to complain, we asked for a manager and had to call back 5 times in a month's time to even talk to her. She never called us back, even though we left messages for her to do so. We expressed our disappointment and told her about the horrific conditions of the bus. Her response was that people request this bus. Really? I would not recommend this company. Very unprofessional and not good quality for the price.

    User5465202

    reviews
    1 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Beware!! We received a rusted out bucket that they called a limo. No air and was late. As compensation for being screwed, they offered us 4 baseball tickets. Seriously.

    User4446135

    reviews
    1 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We got a hummer limo for our wedding. The limo was dirty, smelled bad, and had no working a/c. Only one window worked so we weren't even able to get a breeze. On a positive note, the driver was on time. Due to the disgusting condition of the inside of the limo, I would not recommend this company.

    Andrea

    reviews
    1.2 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • I was very disappointed in the limo service provided. The contract called for a Lincoln Navigator Limo for my sister's wedding at St. Johns in Plymouth. We were supposed to have the limo at 1 pm. Instead of a navigator we had what appeared to be a very old gray motor home. They claimed someone called and changed the limo that day. Noone called. They could not tell me the name of the person. The vehicle smelled strongly of smoke even though the contract said all vehicles were smoke free. And it did not have air conditioning. It was 80 degrees out. It was a health hazard for my pregnant sister. After calling, they said they would send out the navigator. Instead they sent out an Excursion that barely had air conditioning. It was rusted and beat up looking. It was embarrassing to be seen in these vehicles. The company never sent the correct vehicle and we paid for the time from 1 to 2:30 pm while it just sat there. I do not recommend this company!

    User4655294

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • READ THIS REVIEW!!! I MARKED 5/5 SO BRIDES WOULD READ!!!! THIS IS THE WORST COMPANY EVER! IF YOU BOOK THEM YOU WILL BE AN HOUR LATE FOR YOUR WEDDING, THE 'BUS" IS A PIECE OF CRAP AND IT WILL BREAK DOWN. THE DRIVER WILL REFUSE TO TAKE YOU TO THE RECEPTION IF YOU DONT PAY HIM CASH AFTER THEY SCREWED YOU!!! DO NOT UNDER ANY CIRCUMSTANCES USE THEM-

    Amy

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • I would highly recommend Entertainment Express as your wedding transportation. I booked their trolley for something unique for our January 2015 wedding. The driver was super accommodating and helpful with our whole wedding party. The trolley arrived a few minutes early which was great. The trolley was clean and perfect for our wedding party of 20. And is super cute for a wedding!

    responded with the following comments.

    Amy, We are glad that you had a great time, and that you chose us to be a part of your special day.

    Aubrey

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We used this company for my wedding, they were very friendly and worked well with our budget. The bus was clean and was well kept and updated nicely. I have used this company in the past and was very pleased with our service. Staff in the office is friendly and the drivers are always well dressed and very considerate.

    responded with the following comments.

    Aubrey, We are glad that you had a great time, and that you chose us to be a part of your special day. We look forward to you using us again in the future for other events.

    leslie

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We rented the charger limo for our wedding,we used it for me and my husband to cruise around in before the reception. Our driver was so nice and sensitive to our privacy. We couldnt of asked for a better service. Very pleased!

    responded with the following comments.

    Leslie, So happy that you were pleased with your service from us. We hope to work with you again in the future for maybe a night out on the town or maybe your anniversary. Thank you for letting us be a part of your special day.

    Shantia

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Entertainment Express went over and beyond my expectations. They provided us with a red carpet Champaign and the works! I was nervous about things going wrong on our wedding day rightfully so, but they made things so much smoother. I would recommend this company to anyone who is looking for a reliable company!

    responded with the following comments.

    Shantia, We are so happy that we were able to help things go smooth for the special wedding day. Thank you for allowing us to be a part of your special day. Keep us in mind for up coming events that you may need transportation for.

    Michelle

    reviews
    5 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Entertainment Express saved me on my wedding day! The other company i originally went through broke down on the way to pick us up, so frantically we started calling around and they had a driver to our hotel within a half hour! Our driver Eddie was nicely dressed for the occasion and had no trouble getting us where we needed to go. I cant thank them enough for saving the day.

    responded with the following comments.

    Michelle, So sorry to hear about the mishap that you had with another vehicle from another company, but we are glad that we were able to help and have a vehicle to you so quickly, as your wedding is such a special day. Thank you for letting us be a part of your special day. Keep us in mind for upcoming events that you may have.

    User4632335

    reviews
    4.1 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Booking the limo we wanted was a pain free process. We were very excited to finally be able to get the hummer limo I've always dreamed of. The driver wasn't the most friendly and there was a point where he forgot to get out of the limo and open the door for the whole wedding party to exit which wasn't very professional. The air conditioning in the limo did not work very well at all. An August wedding with the sun beating down, the party was sweating.

    User4875146

    reviews
    4.9 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Well looking at some of the bad reviews, it seems to me like they sure cleaned up their act. We had an awesome experience for our wedding. Limo's were clean(we got 2) the drivers were dressed well and both arrived early. We also had champagne in the limo which was a nice touch. We had no issues with AC or breakdowns. You always get a feeling that something is going to go wrong on your wedding day, but not for us! Not only did we have no problems with our limo's, but the prices we paid were the lowest of any company I called. Double win! I was overly satisfied with this company and would recommend to anyone!

    responded with the following comments.

    We are glad that you had amazing day, and that we were able to be a part of your special day. Please keep us in mind for future events that you may have.

    Ashley

    reviews
    4.9 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • Everything was top notch! Booking our reservation was easy, the staff was wonderful. The driver was very professional and kind. We had a large wedding party and everyone was impressed with the part bus and the driver. Will being using this company again in the future.

    responded with the following comments.

    Thank you for choosing our company, we try to make things as easy as possible when it comes to planning your big day. We hope that you will use is again for future events that you may have.

    Stacie

    reviews
    4.8 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • We booked the red trolley car for our wedding. Our driver was on time and professional and the trolley was clean. We had a great time. When calling the office, the employees were very nice. I called to change my pick up location several times and they were very accommodating!

    Robin

    reviews
    0 out of 5
    Quality of Service:
  • Responsiveness:
  • Professionalism:
  • Value for Cost:
  • Flexibility:
  • ABSOLUTE TERRIBLE SERVICE! I do not recommend this transportation company to anybody. I'm not a person who complains very often but many, many things went wrong! -driver was a half hour late -no air conditioning in bus -radio didn't work -my bridesmaid got sick and vomited in the bus because of the terrible driving. -the bus was in terrible condition... if I were a representative of the company, I would be embarrassed to pick up anyone in that vehicle. - we couldn't open any of the windows to get a breeze because they were all broken -driver didn't have a GPS or navigation system, was using his cell phone which didn't have service and we had to give him directions. -driver ran over 3 bags of our personal belongings .... 3 TIMES! -We called to have another bus pick us up but it just so happened the replacement bus got a flat tire... - and last but definitely not least, the company informed me they would refund me my $600 but now have changed their mind. I have called endless... Read more
    1 2 3 7

    Find Amazing Vendors
    render_sticky_availability_button