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Dress & Attire in San Jose, California,
(408) 978-2230
Overall Rating
4.3 out of 5
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  • 113 Reviews


    Mallory

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    4.2 out of 5
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  • When i first came to pick out my dress, the woman who I worked with picked dresses exactly what I wanted. However I wasn't liking how they looked on me. She made some suggestions and I ended up finding a dress I never thought I would wear! Great service and speedy delivery! I would have given this review all 5's however when I went to pick up my veil, I did have a lady (different than my dress) be a little pushy with the veil. However she did end up being flexible with me and brought out veils that were more my style.

    Eliana

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    4.4 out of 5
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  • I bought my wedding dress from Elegant Lace- they were the only bridal store that actually listened to what I wanted and they found the PERFECT dress for me and in my price range! They have a really great selection and their staff are nice and knowledgeable. While they don't do alterations in the store, they have a list of some trusted seamstresses and even a recommended cleaner for getting my gown cleaned and preserved afterward. I have nothing but wonderful things to say about their bridal department! My husband and his groomsmen rented suits from their tuxedo department. Each one came in to get fitted and measured (although they did say that if the guys wanted, they could go to a tailor and get measured there and call their store with the measurements- since we had 2 groomsmen from out of town). The price was right, and my husband got his suit rented for free because so many groomsmen rented from them (I think it was if 6 rent, the groom is free!). The guys all looked really gre... Read more

    Christine

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    3.5 out of 5
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  • This review is in two parts: 1) Finding the dress: I went to three places total to find my dress and this place and the best overall experience. They give you rings to mark what dresses you are interested in and from there, their experienced staff tailored your expectations into finding the perfect dress. It wasn't a surprise to me, my mom, and my sister that I would find my dress here. 2) Dress Delay: I knew I was cutting it close when I ordered my dress 6 months in advance but the consultant promised me that it would come in by the beginning of May and I would hear back in mid-April. Mid-April came and I hadn't heard so I called the shop. The lady who answered then told me I was mistaken and I would receive my dress two weeks before I was supposed to walk down the aisle. I got really concerned (and possibly a little hysterical at this point) and this lady told me "Sorry...there's nothing we can do". I then went out of my way to talk to the manager who (after threatening to file... Read more

    User4274217

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    4.8 out of 5
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  • Unlike other wedding gown stores, they actually want to help you find a dress that meets your needs, not their quotas. I found Dee to be very easy to work with and help you find the dress of your dreams while staying within your budget. Same with men attire.

    Jeanelle

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    4.8 out of 5
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  • I had a great experience at Elegant Lace. I had gone to a larger chain store earlier in the day and felt like I wasn't receiving the attention that I needed to find the right dress. They never once asked me my price range or anything, so I headed over to Elegant Lace. Elegant Lace was amazing! Connie welcomed me and asked me my budget, what styles I liked and when I needed the dress. She showed me the sections I could look to ensure that I could find a dress that fit all of my requests. She not only helped pick out options, but was so fun to work with and made it a great experience for me, my mom and maid of honor.

    Beylah

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    4.1 out of 5
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  • These guys are great! Being a bride on a budget, I was really concerned about being able to find dresses within my price range. I called in advance, asked about pricing, and set up an appointment. Day-of I had a representative work with me directly, helping me find dresses in the very specific style I wanted but still within my price range. I was really impressed with all of their options! Clothes shopping is NOT my thing, but they made it really an enjoyable experience. Other stores I visited seemed snobby or only had super small sizes, and as a I curvy woman I was able to find many options at Elegant Lace. They are professional, but down-to-earth. They even helped talk me through things when I had a dress-related freak out. Ultimately I was so happy with the lacy, Allure dress I ended up with. The only thing I will say is that when buying my dress I was under the impression that they did tailoring in-house, as the owners gave me a quote for what they thought the dress would co... Read more

    User4476958

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    4.1 out of 5
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  • A lovely selection, and I appreciated their willingness to negotiate and give me a heads up on upcoming deals (no tax, free shipping, etc.)...Scheduling an appointment didn't seem to be a hassle if you went mid-week.

    Tatyana

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    5 out of 5
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  • Had such a great experience here! I went in thinking I'd be ridiculously controlling over the whole process, and which dresses I did and didn't try on, but the associate that helped me picked the dress I ended up buying :) I'd never have chosen it by myself!

    Vanessa

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    5 out of 5
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  • I wanted to sparkle and I did!! Friendly on the budget!

    Vanessa

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    5 out of 5
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  • After falling in love with a dress in a magazine, I called a handful of stores carrying the Stella York line within the area and Elegant Lace was the only store to have received it days earlier. They were great in advising me to rush order (since my wedding was three months away), as well as providing me with bra cups and a list of local seamstresses. As close as my wedding date was, they were still great about allowing me to pay in installments. My dress arrived ahead of schedule and it perfect condition. Even though my wedding is now over, I still dream about wearing that dress and what a princess I felt like. Know that you are in great hands here!

    User4293326

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    5 out of 5
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  • Elegant Lace is where I got my wedding dress and my bridesmaids dresses. I was happy with the service. Everything came in within the window they said it would. I liked that out of town bridesmaids could call in with their measurements and not have to make another trip out. They also had great recommendations for an alterations place and dress cleaning place. I highly recommend Elegant Lace!

    Teresa

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    4.7 out of 5
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  • These women are FAIRY GODMOTHERS. I'm serious. I could not have walked away with a better feeling about the whole experience. The first dress shop I went to was David's Bridal, I was pretty despondent and down on the whole wedding dress shopping experience when I walked in the door here. I met with my consultant Ala, who briefly asked me what I was looking for and then gave me a bunch of colored rings to put onto dresses that I was interested in trying. Once we had done that (truthfully, we were kind of sticking rings on blindly), Ala pulled them and brought it back to the dressing room. After trying on a few, Ala, got an idea of the things that we liked and didn't like and went off to pull some dresses on her own. She found me a GORGEOUS Casablanca dress that was THE ONE. It made me look like a I had a knockout hourglass figure. And I do NOT have a figure. We placed the order the next weekend and were already panicked that it would arrive SUPER close to the wedding date ... Read more

    Charity

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    4.6 out of 5
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  • I had a great experience here. I love the way they let me browse the dresses with my party and pick out as many as I liked to try on. GREAT selection. So many options and they carried so many amazing mid-priced designers. The dresses were all very reasonably priced. I ended up purchasing a gorgeous Essence of Australia Lace Ballgown for $1500. That was a good value but I gave 4 stars because alterations were not included in the price and that was not made clear beforehand. I had previously visited a David's where they did inform me about alterations. Just know that going in and there is no reason you can't find a beautiful dress here.

    User4995367

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    2.4 out of 5
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  • My experience with Elegant Lace is mixed. Positively, I found their salesperson who helped me find a dress very helpful. They have a great selection and I was able to try on a number of different dresses that I liked. I was really happy with my experience until it came time to pick up the dress. First, they ordered me a size that was extremely big on me, so it ended up being very expensive to tailor (even though they claimed it would not be). They also failed to get the order correct as I had ordered a custom length and that did not happen and the veil was wrong. To be fair, that may have been an issue with the company they ordered from. Lastly, I ordered extra lace to add to the dress. It was very expensive and they ordered the wrong part of the lace for me so I couldn't even use it. Luckily, I had an amazing tailor who was able to get the correct lace ordered and in on time, but overall because of the errors they made my dress ended up being much more expensive than it should have an... Read more

    User3703755

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    0 out of 5
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  • Brides do not come here. I had an absolutely awful experience. I came in to purchase my dress well in advance. I worked with a lady who was fairly nice when I was purchasing my dress. I spent a lot of money on my dress. I picked "the dress." I tried on the floor sample which was my specific size, it fit well. I asked the lady to order that exact size and model since it was nearly perfect. I would not have to make very alterations on the dress. I was never called or emailed explaining that the dress had arrived. I went down to the store myself since I tried to call but could not get through to the store. They could not find my chart with my information and kept calling me the wrong name. They finally found my chart and explained that my dress had arrived. I tried the dress on and it did not fit. The lace on the dress looked used. At this point I was in tears since my wedding was months away. She explained it was not a mistake. I asked the staff to retrieve the initial dress I tried on w... Read more

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