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Venues in San Antonio, TX,
(210) 598-2900
Overall Rating
4.4 out of 5
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  • 8 Reviews


    Leslie

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    1 out of 5
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  • Before you book this beautiful hotel, I compel you to read my horrible experience. Fair warning, this review is long, but only because the list of stressful mistakes is so long. We were given big promises and spent months planning the perfect reception. Every detail was perfectly planned and the food tasting was amazing, the chicken was to die for! I was a little hesitant when introduced to this other man who was to take over coordinating the reception instead of the catering manager that had helped me plan it, but she assured me that he was capable. Boy was she wrong. On the day of the wedding (4/5/19), it was as if our perfectly planned schedule was tossed out the window and rude, incompetent staff replaced the helpful workers. The reception started late, which wouldn’t have been a major deal if they tried to get back on schedule. The food for the bride and groom was supposed to be plated at the head table before guests were to enter the ballroom. I have hypoglycemia and s... Read more

    Marilynn

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    5 out of 5
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  • Beautiful venue. Everyone treated me and my guest so nice. Susan worked very closely with us. I would use this venue again! Highly recommend!

    User6047880

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    5 out of 5
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  • Eilan Hotel and Spa is a beautiful one of a kind venue! It is perfect for any classy event and especially for weddings! My husband and I got engaged at the Eilan and we have been in love with the property ever since! It's a top tier venue with a romantic Italian style “villa”. The Eilan itself is very elegant and luxurious, it also provides scenic views of the Texas Hill Country as well as the city-side of San Antonio so we knew it would be able to accommodate all of our visual needs. We signed our wedding contract with Susan Stricklin, the wedding events coordinator, and she went above and beyond our expectations, she was very enthusiastic in accepting our requests for our special day! Her open communication throughout the planning process was key to us having such a beautiful day. We enjoyed a private rehearsal dinner at Sustieno inside the Eilan, which I highly recommend! The food, presentation, and the hospitality was amazing! We also had our ceremony at the hotel on the “Cie... Read more

    User5308266

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    5 out of 5
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  • It was such a wonderful experience, and we enjoyed every moment from the time we entered the hotel until we left. It was everything we hoped for and more! The entire staff was friendly and provided excellent service. The officiant captured our ideas of what and how we wanted to celebrate. Thank you for helping us make this a really special moment in our lives.

    Editha

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    5 out of 5
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  • The venue is huge and beautiful. The banquet Director Arturo , the event manager Julie Browning and all their staff from security ,valet parking, bar tenders are very professional. They asked if you need anything they will get it for you. You feel very comportable talking to them and they were there till the party is over. They have a lot of parking spaces and can accomodate hundreds of vehicles. My guest were amazed how beautiful the venue and they way it was decorated. Thanks for all you do.More power on your business

    Ellen

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    5 out of 5
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  • Our event turned out spectacular. It was beyond our greatest expectations. The staff at the Eilan was fabulous and couldn't do enough to make our special day amazing. They catered to the bride and groom to make their day a lot less stressful. We couldn't have asked for a better team to work with. The hotel and team was so easy to work with that I have since had another big event there. My friends are still talking about how wonderful both of our affairs turn out. I would not hesitate to use them again!!!

    Tara

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    4.9 out of 5
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  • My husband and I toured quite a few venues, but none of them seemed to be the right one for us. When we toured the Eilan, we knew it was the place for us! It is an elegant hotel with not only a beautiful interior and so many beautiful ballrooms but also a wonderful Italian style villa exterior. There are so many wonderful photo spots- the marble staircase, the outside staircase, an outside terrace, trolley tracks, and a gazebo just to name a few! Susan did a wonderful job working with us to make sure that all of our questions were answered and everything was ready for the wedding day. She also made sure that our meal choices were correct- we had an initial tasting and a follow-up tasting to make sure we liked the modifications that had been made (the food was so delicious!). On our wedding day, Susan and the staff at the Eilan made sure everything went according to plan. Both the guys and the girls got ready at the hotel in addition to having our ceremony in Sala Cristalla and our rece... Read more

    User6083272

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    4.6 out of 5
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  • We're from Houston but decided to have our wedding at the Eilan Hotel and Spa because we absolutely fell in love with the venue. We were a little weary about having a destination wedding, but the professionalism and quality of service we received in the end made the extra effort worth it. At the Eilan, the wedding experience begins far before the ceremony even starts. The hilly drive up to the hotel is gorgeous and sets the mood. The lobby is grand. The view from the terrace they use for ceremonies is stunning, and the ballroom makes for a beautiful indoor reception. The Italian villa-inspired buildings served as a great backdrop for group photos, and the gazebos and water fountain were the perfect setting for our bride and groom portraits. Correspondence during the wedding planning process was a little slow and frustrating at times. We had several instances where phone calls and emails went unanswered and we felt like we needed to stay on top of certain people to make sure thing... Read more

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