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Venues in Pigeon Forge, TN,
(866) 254-0249
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4.6 out of 5
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  • 30 Reviews


    Jill Heltsley

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    5 out of 5
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  • My daughter got married here in October 2019. Nichole the wedding coordinator was absolutely fantastic. The venue was perfect and so beautiful! Well worth every penny!!

    Kelly

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    5 out of 5
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  • Venue was beautiful. I booked it based off photos without a tour, for a destination wedding. The ceremony location was gorgeous and just as expected. The inside “clubhouse” where the reception was to be held was ALOT smaller then what I anticipated and gathered from photos that were sent to me. It worked out considering we only had 40 guests. Overall my experience was very pleasant and our day was beautiful. Brandy and Nichole are great! :)

    Alexis Aime

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    5 out of 5
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  • Eden Crest made our wedding experience so easy and they were absolutely wonderful to deal with!!

    Kyla

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    5 out of 5
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  • My experience with Eden Crest was amazing. My fiancé and I live in Texas, and for me the uncertainty of planning a destination wedding brought some anxiety. However, we could not have had a more perfect wedding. Tiffanie did an outstanding job making my vision a reality. Every vendor was professional and wonderful. Everything exceeded my expectations, and everyone was extremely helpful and flexible. Huge thanks to Eden Crest and Tiffanie for creating a day we will never forget!!! If I could give the venue more than 5 stars, I would!!

    User6203322

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    5 out of 5
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  • They were so helpful and gave me the PERFECT day! I loved working with them and would highly recommend anyone to plan their day with them.

    Angie

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    5 out of 5
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  • Sarah was our vow renewal planner. Every detail was perfect. The cabin was beautiful and had a gorgeous mountain view. I would highly recommend Eden Crest for your wedding or vow renewal ceremony.

    responded with the following comments.

    Angie, Thank you so much for the kind words you have shared about your Eden Crest Vow Renewal experience. 25 years of marriage is worthy of a such a special celebration and I was truly honored to be a part of the planning. I will always cherish the advice you gave me to share with my fiance and with your words of wisdom in mind I am inspired to have a long fulfilling marriage just as you and Mark have had. Best Wishes, Sarah

    Elliott

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    5 out of 5
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  • Tiffanie did a great job assisting me in planning our wedding. I couldn't have had such a perfect day without her! The bridge was beautiful an fit the amount of guests we had perfectly. I didn't count how many we had but my count right before the big day was at 65.

    responded with the following comments.

    Elliott, Thank you for the trust that you instilled in me to plan and coordinate your wedding. I truly loved your color scheme. I can honestly say that 14,000 rose petals in an ombre of coral contrasted perfectly with the white and navy blue lace covered lanterns. You and Elliott are perfect for each other and I am so blessed to have been a part of this event. Please be sure to tell Papaw I said hi. Let me know if you need anything when it comes time for your anniversary get a way. Warm Regards, Tiffanie

    Katie

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    5 out of 5
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  • The wedding planners at Eden Crest made it easy for my wedding planner in GA and I to get everything we needed for the ceremony and reception. The club house and covered bridge were beautiful! Anything we needed, the staff accommodated for!

    Natalie

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    5 out of 5
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  • Danyelle was absolutely wonderful - she made planning my wedding from all the way in Ohio so easy! Our day was truly perfect, and she totally understood the kind of look I was going for - and everything turned out better than I ever could have imagined! Everything ran smoothly - flowers looked great, food tasted great, our cake was delcious (and pretty!) and the photographer did a great job of getting all of our pictures that we had to have, plus quite a few really artistic photos that we hadn't actually planned out. We had ~50 guests at our wedding, and they were easily accommodated at the ceremony site as well as the reception hall - the space felt intimate without being too crowded. Danyelle was great to work with, very organized, professional, quick to respond, and upfront about all details and associated costs. I couldn't be happier about our decision to get married at Eden Crest!

    Erin

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    4.2 out of 5
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  • Overall we had a great experience. The venue was exactly what we expected and everything came together really beautifully on my wedding day. The planners are obviously really busy this time of year, but our planner was pretty hard to get ahold of leading up to the wedding. She was great, though. We had one mishap where we almost didn't get our wedding license, which I guess we should've thought of, but it's our first time... Luckily my mom thought of it so we got our license the day of our wedding. It kind of spoiled the not seeing each other before the ceremony, but we lived. Just be prepared, and take some things into your own hands. Overall, like I said, they were wonderful. The cabins, photographer, and flowers were divine. We plan on returning for our one year to stay in our wedding night cabin again!

    Brooke

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    4.7 out of 5
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  • Our wedding was perfect from the ceremony, to the flowers, and the Preacher. Our cakes were delicious and we had so much fun! The catered food was good, but the caterer was a little rude. Other than that we had a wonderful wedding. When I first began wedding planning with Eden Crest they changed planners 3 times, but once I was in Tiffanie's hands everything went smooth. Unfortunately, she was not available to be at our wedding that weekend, but Sarah ensured everything went as planned. We loved our wedding day and would highly recommend Eden Crest! It makes for a stress-free fun wedding day!

    responded with the following comments.

    Brooke, It was such a pleasure to work with you during your wedding planning process. You and Justin are such a beautiful couple; so deeply in love. You looked absolutely beautiful in your lace dress and Justin in his suspenders. We want to personally apologize for any unprofessionalism of the catering company and are addressing those issues. We also completely understand your apprehensions with the wedding planner change ups, but we are beyond grateful that you allowed us the opportunity to earn your trust and coordinate such a breathtaking event. We both wish that Tiffanie's little guy could have been more patient with the day of his birth. She wanted to be present for your wedding day so badly although we were both confident that you would be in GREAT hands with Sarah. We truly love that you shared this special moment with us! Your feedback is greatly appreciated and we hope to see you on your one year anniversary. Best Wishes, Tiffanie & Sarah

    Deborah

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    4.7 out of 5
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  • I am the mother of the bride and I was happy with everything except for the photographer. I will be surprized if we have many good shots at all. She only took 2 pictures of me and my daughter. She just seem to put everyone up their and take a shot. I hope she focused the camera. Very rushed and didn't take many pictures. I was very upset that she didn't stay till the very end and get them when they were coming out and getting in the car. I just thought this would be part of it. I wish I could of had someone else take the pictures but was told no. You should take about 800 pictures at a wedding. I will wait to see them but I don't think they'll be very good. Reguardless, She should have stayed alot longer. The wedding didn't last long.

    responded with the following comments.

    Deborah thank you for your review! I am sorry that you felt that way about the photographer, all of our brides have the opportunity to upgrade their photography package from the basic amount of hours that comes with that package. The initial package is just designed to get what we have to have photographed, the ceremony, the family photos/wedding party/bride and groom, dances, and cake cutting. Genelda does an amazing job and I do think that you will be pleasantly surprised when you see the photos! Thank you again!

    nikki

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    0.5 out of 5
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  • do not book a wedding through this place!! in the year i booked my wedding they changed wedding planners on me 4 times. each time i would have to start over again with all of the planning. 2 weeks before my wedding they called me and the cater, dj, and photographer were not booked. then when we get down there ( traveling from ohio) the cabin we had paid for was not available and we had to be put in a different resort from our wedding. the lodge where the wedding was held did not have ac and everyone stood outside during my reception because it was cooler outside than in. they also shorted me a table so I had 8 wedding guest without seats.

    responded with the following comments.

    We are sorry to hear that you are no longer retaining fond memories of your wedding event. We are very confused by the sudden hostility after returning home. Our Wedding Planner was hugged and thanked by several family members and you, the bride, for helping to create such a beautiful wedding experience. Our event planning department is and always has been run as a team. When it was discovered that your reservation for your 1BR cabin had not been increased as requested, you were immediately notified. You requested to change your arrival date to come in 3 days earlier and unfortunately it was not updated in the system. We apologized numerous times about the mix up. This type of situation has never happened before and we understood how important it was to rectify it for you. We also delivered a basket to your cabin that was filled with goodies to express our sincere apology for the mistake. During your stay with us, you seemed quite appreciative that we were able to accommodate your earlier arrival and commented that you spent most of your time with friends and relatives in other cabins. There were never any complaints about the air conditioning not working in the venue nor have we had any subsequent complaints from any guest about the air conditioning. You have made good on your threat to post negative comments against us unless you got what you demanded which was an unreasonably large refund. We are not going to be forced to refund money to simply avoid dealing with the facts. We are very sorry to hear that the complements and hugs that were shared at the wedding are now replaced with harsh criticisms and bitterly skewed memories. We wish you all the best but no matter how many discussions our management staff had with you it seems that we cannot make amends to your satisfaction. We are human and things don't always go as planned in life but we will always provide every bride and groom with a beautiful wedding.

    User3580324

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    4.9 out of 5
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  • It was a pleasant experience working with Eden Crest and Danyelle in planning and carrying out my wedding. Everything turned out the way that I had envisioned: the atmosphere was excellent, decorations beautiful, food delicious, and the event ran smoothly without any stress on me, my family or friends. I don't think there is anything that I would change from the experience. It was truly a perfect day!

    responded with the following comments.

    Thank you!

    Megan

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    4.6 out of 5
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  • I contacted Danyelle from Eden Crest regarding hosting my wedding on their property and renting a large Lodge for my family and friends. We rented Serenity Mountain Pool lodge and it surpassed all our expectations! Danyelle helped coordinate everything for the wedding, from flowers to catering to bar service. Everyone was incredibly professional and attentive. Since we were out of state we couldn't preview all the items, so if we'd been able to we would have tweaked a few details and reviewed some things like the playlist with the DJ. Overall it was a wonderful experience.

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