I worked with the Scottdale, AZ location. The customer service was great from the start. They were recommended by a local hotel and provided the most competitive pricing. They were super responsive and very accommodating. Unfortunately, we did encounter a problem. The bus was supposed to pick-up at 3 different hotels but only showed up at 2 of them. The guests at the 3rd hotel had to take a limo to the wedding destination. As irritating as that was to learn, upon notifying the company, they immediately offered a credit and a sincere apology. It doesn't make it right, but it does make it better.

Like another person before me, this company took my money and never showed up. I had e-mailed and called and no response. Run away from these people and if you booked them, get your money back ASAP. I had to contact better business bureau.

They took my money. Never showed up with the limo. My daughter rode to her wedding and reception in a mini-van. They do not respond to any calls or e-mails. DO NOT HIRE THEM!

I hired 2 Limo's from Drivers provider for my wedding in Bowie, MD. On the day of, only 1 driver showed up. They didn't even have the courtesy of calling to notify me of the change. I had all my guests waiting, and eventually we had to carpool. We called them, only for the person at the other end to tell me that the 2nd limo we booked had been in a car crash!!! Can you beleive the nerve!?? The driver who showed up was very rude and discourteous. He actually showed up 20mins late. Its been a month since my wedding and i'm still trying to get a refund for the limo that never showed up. The phone rings and they don't bother to pick up. I've emailed and they don't even have the courtesy to respond or apologize. I think this is a scam Limo service. Please do not use.