
Norra
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I worked with the Scottdale, AZ location. The customer service was great from the start. They were recommended by a local hotel and provided the most competitive pricing. They were super responsive and very accommodating.
Unfortunately, we did encounter a problem. The bus was supposed to pick-up at 3 different hotels but only showed up at 2 of them. The guests at the 3rd hotel had to take a limo to the wedding destination. As irritating as that was to learn, upon notifying the company, they immediately offered a credit and a sincere apology. It doesn't make it right, but it does make it better.