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Venues in Lancaster, PA,

DoubleTree Resort by Hilton, Lancaster

2400 Willow Street Pike
Lancaster, PA, PA
Services: Venues | Login to save vendor
(800) 369-9877
Overall Rating
4.5 out of 5
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  • 60 Reviews


    Jenna

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    5 out of 5
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  • We had a December wedding and the place was beautiful without a lot of work.

    responded with the following comments.

    Thank you and Congratulations! Kristin O'Connor, Guest Relations; [email protected], (717) 464-7503

    Megan

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    5 out of 5
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  • Best prices for a reception around! Great service, really friendly. Got a free Sunday brunch for 2 that we can use whenever!

    responded with the following comments.

    Glad you enjoyed your event! Congratulations! Kristin O'Connor, Guest Relations; [email protected], (717) 464-7503

    Megan

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    5 out of 5
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  • They were amazing and the wedding was more than i dreamed it would be. When my cake turned out a little lop-sided, they didn't charge us for it...they took care of every detail. Every time we wanted to take care of something, they protested and took care of it!

    responded with the following comments.

    Congratulations and thank you for the positive review. We hope to be able to celebrate future anniversaries with you! Kristin O'Connor, Guest Relations; [email protected], (717) 464-7503

    Lorena

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    4.6 out of 5
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  • Willow Valley was very responsive and helpful for our wedding. My husband and I live in another city and were planning everything via email. All of the staff was very helpful via email and phone to assist us in planning the reception. Willow Valley's costs were very competitive and they were very flexible with the schedule of our reception. My husband and were very happy and pleased with how our reception turn out. Thank you Willow Valley for making our day very special.

    Kimberly

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    4.7 out of 5
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  • The Palm Court was beautiful! Megan helped make sure the day ran smoothly, and she was always available to answer any questions I had.

    Travis

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    4.7 out of 5
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  • Everything was very beautiful, and they did our cake there, and we had an ice-sculture as well. The ceremony was held in the chapel on site, which is very pretty. There are a lot of beautiful areas outside for pictures as well.

    Mindy

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    4.8 out of 5
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  • We used Willow Valley for the chapel only. We had already booked our reception site elsewhere and only wanted the chapel for our ceremony. Normally they do not allow this, but our wedding day also happened to be prom night, and Willow Valley was happy to have us use the chapel. They provided a sound guy, appropriately named DJ, who did a great job. We were very happy with Willow Valley, and would recommend them.

    Heather

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    4.8 out of 5
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  • Here are the Pros: I fell in love with Willow Valley after staying there for a women's retreat a year ago. It was just after Christmas and the decorations were still up. I loved the chapel and the Palm Court and knew it would be a perfect place for a Christmas wedding. Then I picked up a brochure in which they listed all of their prices! For someone who lives in the Philadelphia area this place is a gem of a find! The price per head was amazing for what you got. There is no alchohol at this venue so that brings down the cost immediately. But even if you compare this venue with other venues subtracting the alchohol you still get so much more! We were paying for the wedding ourselves and I was afraid that I wouldn't be able to afford a grand fairytale wedding, but Willow Valley made that dream happen. You can't get more cozy and romantic than the Willow Valley Chapel and you can't get much more grand than the Palm Court. And Willow Valley is truly at its prettiest at Christmas... Read more

    Amber

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    4.8 out of 5
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  • The catering department went out of their way to make our special day as smooth and problem free as possible. They even made sure we were comfortable in the resort the night before the wedding!! I highly recommend this venue. Not only do they provide great service, but it is a wonderful place for your pictures!!

    Natalie

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    4.8 out of 5
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  • Reception: Awesome, awesome, awesome people to work with, and a really great value for the money. They treated us as unique people, not just another event on the calendar. Everything was arranged as we requested, and went smoothly. The food was delicious and served well. Drawback: requiring that the reception music end at a certain time really cut short our celebrating, especially since it took us a little while to get all the photography done before the reception. Cake: sooo tasty and beautiful. Go early and try samples of the different cake types - they are all delicious. Our topper was still tasty for our one year anniversary!

    Erin

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    3.5 out of 5
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  • GREAT PLACE FOR A RECEPTION AND WEDDING!!!!!!!!!!!! ONLY PROBLEM WAS WITH CAKE....SEE BELOW!! Ok, I will say off the bat....if you want a delicious cake, the bakery at Willow Valley is the way to go! The problem that I had was that they say they "cannot" make cakes with layers sitting on top of each other due to sliding. They will only use pillars in between layers, which is an old fashioned look that I did not want. However, I know someone else who used their bakery, and this person had two fake styrofoam layers made, with one real layer on the bottom. They did this without using pillars because the styrofoam will not slide. This is what I asked for, and the lady said that could not, and have never done that, and that it is against their policy. After I called her out on it and told her that someone else had it done, after much argument and me getting a little snippy, she finally agreed to "check with a manager" and then later said it was fine. So, pretty much, if you wa... Read more

    Rebecca

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    4.9 out of 5
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  • My wedding day was greater than I could have ever imagined and I have Willow Valley to thank for that. I was very happy with everything that Willow Valley had to offer. The entire Willow Valley campus is beautiful including the chapel and the Palm Court. I didn't do any decorating and yet everything looked beautiful. Willow Valley makes planning easy and convenient by having the chapel, bakery, reception hall and hotel rooms all on the same campus. They also have a family restaurant on campus so all of the family members and friends that stayed overnight were able to have brunch together the following morning. In addition, any time I had a question, I would email Megan in catering and she would get back to me promptly every time. Even though Willow Valley is located in an alcohol-free township, we had tons of fun at the reception and didn't even miss the alcohol. Everybody still got up and danced and we all had a great time! I highly recommend Willow Valley to anybody for a... Read more

    responded with the following comments.

    Thank you for reviewing our property. We are so happy to hear you had a wonderful time and wish you a lifetime of happiness! Kristin O'Connor, Guest Relations; [email protected], (717) 464-7503

    Vicky

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    4.5 out of 5
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  • I dreamed of getting married at Willow Valley's chapel ever since it was built. My family used to stay there every summer when I was a child. It was a beautiful location for our wedding. Everyone complimented the surroundings from the Chapel to Palm Court, the pond to the pools....our guests made a vacation out of our wedding just as we'd hoped. I would love to give 5s all around in my review however they were in the middle of renovating one of their buildings and when some of my family members checked in under our block the man at the desk put them in the middle of the renovations! The good news: After I went to them and talked to Lauren though, things were fixed in minutes. She made sure I was as happy as possible. Willow Valley is lucky to have Lauren, Megan (their Catering Manager) and Liz Hess (baker). Those 3 women made sure we had the wedding of our dreams and tackled every problem that arose. It is an alcohol free place, which may deter somg...but there is so muc... Read more

    Danielle

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    2.7 out of 5
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  • Willow Valley is a beautiful facility for a wedding. They have a small chapel on site which is convenient if you're not looking to get married at your own Church. We loved the chapel on site feature and it was a major selling point for booking this venue. They also offer great package options. We chose the diamond value wedding package with the buffet option. This package comes with: Chapel Ceremony One-Hour Rehearsal 30% Discount - Rehearsal Dinner & Group Sunday Brunch One-Hour Complimentary Hors D'oeuvres Dinner Selection Deluxe Table Linens Sparkling Cider Toast Wedding Cake (WV Bakery $225 credit) Ice Sculpture Complimentary overnight room Gift Basket in Room Late Night Snacks in Room WV Monogrammed Robes Limousine Service (From Brides home to WV- Limited pick up area) Sunday Brunch for Two (Minimum of 150 adults for each package.) The Palm Court is beautiful and requires little to no outside decorations. Willow Valley also provides a basic glass hurricane ... Read more

    Danielle

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    4.3 out of 5
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  • Willow Valley provided us an absolutely beautiful December wedding. They were super helpful, kind, and wanted to see that my day turned out the best. We had our reception in the Palm Court, which looked so gorgeous decorated with their Christmas decoration.

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