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Venues in Pittsburgh, Pennsylvania,

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

One Bigelow Square
Pittsburgh, Pennsylvania, PA
Services: Venues | Login to save vendor
(412) 586-1868
Overall Rating
4.7 out of 5
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  • 30 Reviews


    Kathleen

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    3.6 out of 5
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  • Overall we had a good experience. We hit some snags on our wedding day that were promised to me they would be taken care of beforehand - no place for our shuttle bus to park initially, not all our cookies were placed for our cookie table, etc. But great food & great package.

    responded with the following comments.

    Hello Kathleen and CONGRATS on your big day. Thank you for allowing our DT Family to be a part of this special occasion! We certainly take great pride in the deliver and execution of our events, especially our Weddings! Our team is highly committed to ensuring we deliver the best possible service experience to you, your family and your friends. We always push to be better, so thank you for the feedback. Our team is happy to further discuss these issues in greater detail! The Doubletree By Hilton Hotel and Suites Pittsburgh Downtown

    Cassie Ostrowski

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    5 out of 5
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  • If I can give any bride a bit of advice it would be to look NO FURTHER than the Double Tree. Not only was it the easiest planning you can imagine, they were responsive, sweet, and fun! My fiance and I live 5 hours away so I was nervous having a wedding without meeting most of the vendors, but it went on without any complications. The food is fantastic, the hotel is beautiful, the views are incomparable, and the cost is seriously worth every cent. The food alone was fantastic. We had our rehearsal dinner, ceremony and reception here. Please don't hesitate: this is the right venue for any bride and groom that want a stress free, and beautiful wedding!

    responded with the following comments.

    Hi Cassie! Thank you so much for allowing the Doubletree to be a part of your Wedding! It is truly a special day, and our entire staff was thrilled to be a part of it! While we always strive to be the very best, we love to get this type of feedback. We share these comments with our staff. Thank you and again, Congratulations to you and your husband! The Doubletree by Hilton Pittsburgh Downtown

    Kyley Mickle

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    5 out of 5
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  • I had worked with the wedding coordinator, Shawniece, for 9 months planning our wedding at the DoubleTree from Washington State. We heavily relied on The Knot to find our wedding venue and vendors and decided on the DoubleTree due to their awesome reviews and ratings, which specifically mentioned Shawniece Evins several times as being the true catalyst to making their wedding a hit. It was true; Shawniece was absolutely amazing to work with and was meant to be a wedding coordinator. I had 110% confidence in Shawniece as she was on top of everything including due dates and emailing and answering my endless voicemails to answer the millions of questions that I had. 11 days before our wedding, I got a call from Holly, the Director of Catering, stating that Shawniece was no longer at the DoubleTree, at no fault of her own. As if my anxiety wasn't high enough with the wedding quickly approaching, this made my anxiety sky rocket. With only 11 days until the wedding, all of the hard work had ... Read more

    responded with the following comments.

    Hi Kyley - Thank you for the honest feedback. Yes, we did have some recent turnover, which often happens in our industry. But our team is very committed to doing their very best. I know it can be a bit scary when you find out your contact for the past 9+ months is no longer here. I am glad we were able to execute your day and thank you for allowing our DT Family to be a part of your Wedding! All the best to you and your husband! The Doubletree by Hilton Pittsburgh Downtown

    Melissa

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    5 out of 5
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  • We held both our rehearsal dinner and our reception at the DoubleTree. From start to finish, the entire weekend far exceeded our wildest expectations. Shawniece Evins, Trevor Getz, and the entire DoubleTree team were incredibly professional, accommodating, and efficient. We had several guests in from out of town and heard from so many of them about how impressed they were with their experiences throughout the weekend. The food at our rehearsal dinner (Italian buffet) was delicious, as was our reception menu. The appetizers at our cocktail hour were also delightful! The servers never missed a beat at either meal. Our guests were very well taken care of. On Sunday morning, we got to have brunch with our guests at the Bigelow Grille inside the DoubleTree. The food was again fantastic, service was excellent, and it gave us another opportunity to spend time with our guests before going our separate ways. We looked at a few other venues in Pittsburgh before deciding on the Double... Read more

    responded with the following comments.

    Hi Melissa - THANK YOU so much for your wonderful review. We really appreciate you and your family and friends celebrating this special day at the Doubletree! If you ever need anything else, please let us know! The Doubletree by Hilton Pittsburgh Downtown.

    Lindsay Reznik

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    5 out of 5
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  • We just had our perfect wedding reception here this past weekend and it was AMAZING!!!! Our first visit, I knew this was the place, Shawniece was so helpful from our first meeting to after the wedding. She asked so many questions that I didn't even think of and checked everything off on our list plus some! Our food was so delicious, people are still talking about the soup, salad, entrees and late night snacks! Everyone loved their drinks and we did a signature hurricane and they turned out so yummy! The room was stunning, I can't wait to see all the photos! We used One Happy Floral Shop in Millvale for all the flowers and they were phenomenal!! My bouquet is still in tact! The cake from bethel was delicious, people also still talking about that!! I loved having all these special things (chiavari chairs, late night snacks, floral arrangements, menu/placecards, etc) done in one place, and Shawniece was an absolute blessing to work with, my mom, my sisters and I still talk about how lovel... Read more

    Lauren Arsenault

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    5 out of 5
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  • We looked through a lot of reception spots at hotels because I had a lot of out of town family coming in. I am so happy we went with the DoubleTree in downtown Pittsburgh. Shawniece, she is the most responsive, kind and professional person we worked with in this entire wedding planning process. I’m a planner, and Shawniece came prepared with any question I threw her way. She made our day absolutely perfect! The staff at the DoubleTree in downtown Pittsburgh was so attentive to the needs of myself and guests. I’m so happy with how everything turned out, would not change a thing!

    Katelyn

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    5 out of 5
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  • Our wedding at the DoubleTree in downtown Pittsburgh was absolutely perfect. We had both our ceremony and reception at the hotel, and everything was wonderful. Shawniece was so helpful throughout the planning process and was always responsive to my many emails and questions. The DoubleTree staff really covered every little detail so that we were able to relax and enjoy our day. The space looked beautiful, and we got several compliments on the food. My ONLY caution about this venue is that the parking is not ideal (and the garage staff was not particularly friendly) but we knew that was a sacrifice that we were making by choosing to have a downtown wedding, and it really wasn’t too big of a deal. Thank you to the DoubleTree and Shawniece for making our big day PERFECT!

    Allison

    reviews
    5 out of 5
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  • This review is for Shawniece, who made our wedding day everything we could ever ask for and more! We are shocked reading these recent reviews stating that Shawniece is no longer with the DoubleTree. She was essential to our entire wedding process! She promptly answered the million emails and phone calls we sent, and was so accommodating and happy to help us in any way. We were so at ease knowing she had everything under control and seemed like she had done this a million times before. Our wedding day was amazing and I couldn't imagine doing it without her and the DoubleTree!

    Megan Politowski

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    5 out of 5
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  • My husband and I got married in December and had our cocktail hour and reception at the DoubleTree. Originally we worked with Ashley as our coordinator, then Kayla and finally Shawniece. Although I was nervous that we had gone through three coordinators in our two and a half year engagement, each of them were VERY responsive to any questions and concerns that we had! We had the pleasure of working with Shawniece for majority of our engagement and boy were we SO lucky and fortunate! She (and the DoubleTree) were SOO flexible and amazing to work with! She was very clear and prompt with responding to emails and ALWAYS got back to me in a timely manor. We had a Christmas wedding and wanted to decorate with more garland and wreaths and not only did Shawniece allow us to do this, but she gave us some great ideas herself! The food and drinks were awesome and all of the guests raved about it! Having 200 guests I was nervous that the bar line would get too long but that never happened! I would ... Read more

    Julie M

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    5 out of 5
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  • We would HIGHLY recommend the Doubletree for your wedding. Shawniece was the best wedding coordinator. She made sure every detail was covered. We really enjoyed working with her and she made our wedding planning experience delightful. We can't say enough about Shawniece and her professionalism, kindness, and ability to make sure it was the wedding of our dreams. The DoubleTree offered a very reasonable price for what was offered which was one of the reasons we chose them in the first place. We felt as though our money was well spent. The food was excellent. We were able to decorate the ballroom with an outside vendor and that turned out beautifully. Bethel Bakery was super easy to work with and the cake was delicious. All of our guests had a wonderful time. We recommend you check them out! You will not be disappointed.

    Katie

    reviews
    5 out of 5
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  • We had both our Wedding Ceremony and Reception at the DoubleTree on August 11th. Everything about the day was amazing! The food was top notch and our guests are still raving about how fantastic everything tasted, especially the Filet. Also, the hotel's wedding coordinator Shawniece was wonderful to work with. She was very responsive when answering emails and extremely accommodating. If you are looking for a wedding reception in downtown Pittsburgh look no further. You will not be disappointed!

    Ashley

    reviews
    5 out of 5
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  • Where do I even begin! Shawniece at the Doubletree Hotel is fantastic, absolutely AMAZING! Everyone at the Doubletree made sure everything was perfect. The set-up crew, catering staff/servers, bartenders, front desk workers, sales coordinator, EVERYONE! They ALWAYS had smiles on their faces like they enjoyed what they were doing! On the day of, all I had to do was show up and get ready. Everything was taken care of and there's not a single thing I would have changed about our April 28th wedding ceremony/reception. The ceremony was also performed at the hotel and it was so convenient to not have to go anywhere. Shawniece was extremely responsive and professional during the entire planning process and made us less stressed. She always answered all my emails and my random stupid questions professionally. The Vue room on the 18th floor was the perfect place for the guys to get ready in. The girls had their own two-bedroom suite on the 17th floor that was amazing as well. It had a lot of p... Read more

    Paige

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    5 out of 5
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  • Shawniece and the team at The DoubleTree are incredible! There's not a single thing I would have changed about our Nov. 11 wedding reception. Shawniece was incredibly responsive and professional throughout the entire process and made us feel at ease. From the food to the cookie table to the decor, everything was just the way we wanted it! We would recommend the DoubleTree without reservation to any Pittsburgh brides and grooms!

    Jess H

    reviews
    1 out of 5
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  • The vendor continues to remove my reviews here and on the knot but is not professional enough to contact us to resolve the issue. So keep in mind they remove anything that would affect their ratings. My advice to all couples considering this venue is to run, and run fast. They will over promise and underdeliver. Shawniece is very lovely and great at selling a dream that she can’t deliver on, mainly because none of the other hotel staff seem to communicate with each other or are interested in delivering what is promised. We started having problems and second guessing our decision to go with the doubletree within a month of signing the contract. Our wedding weekend was a complete nightmare and our problems with our hotel block, rude desk staff, as well as theft of property, completely overshadowed our nuptials and was all everyone talked about at the events before and after our wedding. This is very emotionally distressing as this is a once in a lifetime event... Read more

    Molly

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    4.9 out of 5
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  • DoubleTree made our wedding unforgettable everything was amazing!

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