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Venues and Catering in Chicago,
(312) 224-2128
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4.0 out of 5
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  • 5 Reviews


    Jacqueline

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    4.7 out of 5
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  • The Doubletree and our coordinator Slavyana did an amazing job on our wedding. They were very accomodating and there to make sure all of our dreams came true! I was set on modern downtown chicago wedding without spending an astronomical amount of money and the Doubletree was the BEST choice for us. The cocktail hour on the 5th floor pool deck was super unique, we got rave reviews from guests on the food, and the ballroom was beautiful! There is only one ballroom so you don't have to share your wedding day with another couple. I even had my original catering manager leave her position 3 months before my wedding and the new manager, Slavyana, did EVERYTHING to make me feel comfortable and taken care of with lots of attention to detail. I docked half a star for service not for the event itself but for the hotel reservations desk. They were very slow, did not seem to know alot that was going on, and our discounted parking was very messed up. Also the elevators stopped working the morning a... Read more

    em

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    4.5 out of 5
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  • My experience at the DoubleTree was great. We did book our big day over 1.5 years ahead in order to have our holiday-weekend wedding. Because we booked so early, we were also able to haggle down the price of tax (which in the city is pricey!) I originally started with a different wedding planner who was very nice and helpful, but then she moved about 3 months prior to the event. The newest coordinator was very helpful and helped us make everything perfect. The space we used for the reception was large and had its own cocktail hour space. The linens, chair ties and small details for the tables were great. The food was absolutely outstanding and tasted just like our tasting which I heard is usually not the case. Our guests also enjoyed the cocktail hour treats :) Because I was not a huge fan of cake we did get a sweets table and it included a chocolate fountain which was a big hit. My only complaint is that because of the switching of the coordinators, our payment schedule got a little g... Read more

    Kristin

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    2.6 out of 5
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  • DO NOT book your wedding at this venue. Of all of the vendors I anticipated problems with when I booked my wedding, this would have been my last choice, and was by far the worst to have to deal with. Initially booking under the excellent wedding coordinator of Rebecca Kuzelka, we were unaware that she would be abruptly let go a few weeks later. Which the hotel did not contact me about, rather I found out through a returned email that I sent to Rebecca. She was then replaced with the existing events planner who quit a few months later, the Doubletree once again never letting me know of the change, rather I found through a phone call to the Doubletree where they told me she was no longer there. Finally they hired a new wedding coordinator, Brooke Bosak. She did a nice job picking up where the others had left off, however her assistance in the back-office proved to be poor which is why I am writing a negative review. These are the reasons we were dissatisifed with their service... Read more

    Jennifer

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    4.2 out of 5
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  • We had a very large wedding (over 300) and had both our ceremony and reception onsite. Everything was great leading up to the event...our coordinators were responsive to emails, willing to work with us, etc. Our rehearsal was bumped from the actual ballroom where the wedding would be, and we weren't told about this until we showed up that evening. The ceremony started a little late...even though the bridal party was ready to go. They flipped the room during cocktail hour (and a half...ish), and it looked beautiful. There were a couple of mishaps during dinner (running out of steak, the servers not paying attention to the very detailed placecard we made indicatiing the entree choice), but overall we had a great party and most people didn't notice a thing (except for those who never got their food). Although the catering department was apologetic after the fact, I am not sure that I would recommend this venue for really large weddings. I'm sure they are great with smaller groups. ... Read more

    allison

    reviews
    4.2 out of 5
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  • We stayed at the hotel on our wedding night and they service was really decent. It was easy to book and also the room was well place. We had a nice stay.

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