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Venues in Raleigh, NC,

DoubleTree by Hilton Raleigh-Brownstone-University

1707 Hillsborough Street
Raleigh, NC, NC
Services: Venues | Login to save vendor
(919) 828-0811
Overall Rating
4.7 out of 5
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  • 35 Reviews


    Patrice

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    3.6 out of 5
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  • Doubletree offers an all inclusive package which is very nice! The additions that come with the package (chairs, chair sleeves, linens,etc) were cost effective. The only downfall is the taxes that are applied. My experience was good for the most part, the only issue that happened at my wedding was they gave the bridal suite to another bride. They did end of giving me another suite with a connecting room. It worked out but then staff seemed very clueless on the agreements discussed with other staff members. It is a nice place to host wedding and reception!

    Michelle

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    3.6 out of 5
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  • I will start by saying that my family and I looked at a TON of wedding ceremony & reception venues. What attracted us to the Brownstone was their price points in comparison to other venues & how much was automatically included - ultimately the deciding factor on having our wedding there. In the beginning, when we were being "courted" for our business, we were very pleased - the team we worked with was responsive, answered our questions & worked well with our wedding planner to negotiate a contract that we were satisfied with. Unfortunately, it was the months after signing the contract that became problematic. While we were able to get most of our requests/questions addressed, it was not without A LOT of effort on our part - following up on unanswered emails, calling, etc. Which as you can imagine for a bride can be quite frustrating & exhausting, when you're working with a lot of different vendors! I was more than disappointed when after following up on one of our email strings that wa... Read more

    Werner

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    5 out of 5
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  • This place is amazing! Nicole and her team did such a wonderful job of making our wedding something truly special. The wedding package they offer includes great linens, beautiful decor, uplighting, and I can't say enough about the food! I highly recommend using this venue for a worry free and affordable wedding experience. They include so many things that many other places we looked at charge extra for. Fabulous bridal suite, groom's ready room, and a wedding suite with champagne and special treats at the end of the night.

    Leslie

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    5 out of 5
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  • Originally holding my wedding at a hotel wasn't my first choice but with having all of our friends and family from out of town it was the option that made sense. Now, I can't imagine getting married anywhere else and having it be more amazing. The way they are able to transform the banquet rooms to become so beautiful, magical and dreamlike is beyond my comprehension and truely art. But the best part of booking with Doubletree Brownstone was Nicole Dones. Without her I don't know how I would have managed planning a wedding. She is so kind, patient and understanding of every request. She was amazing when it came to coordinating the vision we had for the rooms, managing our room block and answering the millions of questions we had. For example, the night before the wedding we snuck down to look at the reception room and we realized the dance floor was smaller than we liked. I sent her a quick email (at 9pm!) and she responded immediately that it was no problem to adjust and sure enough n... Read more

    Monica

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    5 out of 5
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  • Nicole Dones, I cannot express in this email how impressed I was and continue to be with the work of you and your staff. You were so creative, but also fiscally aware of the needs of my wedding party and I. What a fabulous combination! The venue, the staff, the room accommodations and the food were all perfect! Even with one minor problem, we had you fixed it and made it all look so easy, but I know how much work went in to making this the perfect Wedding/Cocktail Hour/ Reception ever! Your professionalism, work ethic and dedication to ensure that I had the WEDDING of my dreams, did not go unnoticed and I thank you from the bottom of my heart. You did a fabulous job of planning, presenting, managing and keeping me on task during a difficult time of me grieving the loss of my mother. You took care of my every need and want, just like my mother would have if she were here. I want to send a HUGE THANK YOU to Ms. Darlene our server during the reception she ... Read more

    Markita

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    5 out of 5
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  • We chose this venue after visiting at least 10 others. Everything leading up to booking was just so easy. Great options and wonderful service. We work with Natasha who has been helpful. We had a little hiccup and she is flexible and understanding. We couldn't have chosen better!

    Julia

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    5 out of 5
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  • Natasha was extremely nice and helpful it was a true pleasure to have her as my catering coordinator. Loved her

    Amber

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    5 out of 5
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  • We absolutely loved the Double Tree for our wedding. We worked directly with the Catering Sales Manager Katelyn and she was absolutely wonderful. Anything that I needed throughout the entire wedding planning process she was there to help me with. Everyone that I communicated with there was very helpful, timely and professional. On the day of the wedding the even staff were wonderful and promptly provided everything that we needed or could ever want. The space was wonderful, the food was wonderful and everyone said that it was the best wedding they had been to in a long time. I would gladly recommend this venue to anyone.

    Destiny

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    5 out of 5
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  • This place is amazing and so is Katelyn Freeman. She made this process easy and painless. She is amazing and the staff as well as the service at Brownstone was amazing. My family and friends spoke so highly about the rooms and customer service at this hotel. The collaboration with CE Rentals is amazing, they had every color napkin and tablecloth you could ask for. The food was amazing and Chef was so nice and came and greeted us himself at our tasting. I love Doubletree and want to get married again just to do it all over. I have already recommended this place to a ton of people. Thank you Katelyn!

    Rhea

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    5 out of 5
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  • Katelyn Freeman was our wedding coordinator at the Brownstone and she went above and beyond to make sure we were happy with all aspects of our big day. The food was amazing, the staff was extremely polite and helpful. I have nothing but good things to say about Katelyn and her staff, they truly made my wedding memorable and perfect!

    Amy

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    5 out of 5
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  • We had our wedding reception at the DoubleTree on May 30, 2015. We could not be more pleased with our selection of this venue. Specifically, we worked with Katelyn Freeman to plan our event. She is amazing! She pays great attention to detail, responds to emails quickly and truly made the process fun and easy. She really listens to your requests and helps make the event unique and special to fit your desires! When we went for a tour of the venue, they greeted us kindly and gave us a small bottle of champagne, two champagne glasses and warm chocolate chip cookies. Great first impression! The wedding package was all-inclusive: reception space including tables and chairs, dance floor, food, linens, set up, up-lighting, etc. You also receive a complimentary room the night of your wedding, but we chose to stay somewhere else, so my husband used the room the night before our wedding and stayed there with some of his groomsmen. DoubleTree does all of the set-up for you! You take in your materi... Read more

    User6008803

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    3 out of 5
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  • The planning staff was good, catering lead was good, catering staff was below expectations. They didn't seem to be properly trained, stood in front of the bridal couple during speeches, served by he gentleman first at the parent table. Service was a disappointment.

    Alison

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    2.8 out of 5
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  • The Brownstone was a fine place to have our wedding reception. Although I had multiple people giving us different information, the event went well. The food tasting was very impressive but the food at the reception seemed totally different. The mashed potatoes didn't have much flavor and the carrots were hardly cooked. We had a duet plate of chicken florentine and prime rib. The chicken was cooked well but the prime rib was basically roast beef with no sauce. The cocktail hour was disappointing. The hot crab dip was totally different than when we tasted it. The roasted vegetable display was a bunch of grilled vegetables on a tray. Totally different than expected and advertised. There should have been olives, hummus, pita, and vegetables. Not just vegetables. The space was set up very well. The servers were a whole different story. They were rude and didn't want to help the wedding party. They were passing out salads during the toasts and standing in front of the sweetheart table the wh... Read more

    User5506121

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    3.2 out of 5
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  • Hi! My husband and I used the Brownstone Hotel for our wedding reception. Originally, we were going to have our wedding ceremony there as well but about 3 months before the wedding I was able to find a church to have the ceremony in which was my preferred option. The hotel was very understanding about us changing this detail and they worked with us to figure out the best way for us cancel the ceremony option without loosing a ton of money. We were definitely appreciative and thankful for them working with us. The main reason why the Brownstone does not get 5 stars from us is because of the service we received from Katelyn Freeman. I have to say we were not at all pleased with Katelyn. Katelyn did not do well with follow-up emails. After meeting with her about specific details, we expected to get some type of follow-up email from her addressing our concerns and outlining them in email so that we know that we are all on the same page. We were given an outline of the payment sc... Read more

    Kim

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    4.9 out of 5
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  • We hosted our wedding reception at the Doubletree and worked with Katelyn and Derek throughout the process. They were both very helpful and quick to respond to phone calls and e-mails. The hotel's policies were a bit confusing at times, but both Katelyn and Derek were more than willing to explain things in detail and answer any questions that we may have had. There were a lot of things included with our package -- food, beverages, linens, decorations, and uplighting, to name a few. We had fun with our food tasting, and it was easy to select linens through CE Rental. We also received a complimentary suite for the night of the wedding. There were a handful of other weddings/receptions going on at the hotel the weekend of our wedding, which meant that the staff was quite busy and that available rooms were limited, but overall we are pleased with how everything turned out!
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