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Venues in Pittsburgh, PA,

DoubleTree by Hilton Hotel Pittsburgh - Green Tree

500 Mansfield Avenue
Pittsburgh, PA, PA
Services: Venues | Login to save vendor
(412) 920-8050
Overall Rating
4.2 out of 5
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  • 8 Reviews


    Takisha Doswell

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    5 out of 5
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  • I love it! Looking forward to a wonderful wedding celebration!

    Latasha

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    5 out of 5
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  • Bride: My wedding was July 16th 2016 and my day was nothing short of amazing!! I chose the Doubletree hotel in Greentree because I met with Kelly and love her ethusiasm. She seemed to be just as excited for my husband and I as we were. The space available was great, the food tasting was excellent with great customer service. I was so nervous on my big day but Kelly made everything perfect for me by just being there and talking to me every step of the way! So to Kelly, Charles and all the other staff that helped make my day as beautiful as it was we thank you. If I had to do it all over again they would be my first choice again!

    responded with the following comments.

    Tasha - We are thrilled you had a wonderful time at the wedding! We take pride in being one of the BEST in the city and we are so thankful that we were able to share in your big day! The room looked Amazing! Thanks again and Best wishes to you both! Kelly

    Brittany

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    5 out of 5
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  • Kelly Thornton was amazing to work with! She made every step of the process easy and stress-free. I loved how everything was taken care of by the DoubleTree, I didn't have to worry about a thing (even centerpieces were included!). The DoubleTree Green Tree Hotel and the staff was so accommodating and wonderful. Many of my guests are still commenting on how good the food was. They went above and beyond to accommodate my food allergies at the reception. One of the managers Bill was extremely helpful the weekend of our wedding. I would highly recommend the DoubleTree Green Tree as their reception venue to anyone!

    Christine

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    5 out of 5
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  • Wow...I do not even know where to start. The Doubletree was hands down the best venue we looked at when deciding where to have our wedding. We looked at many different places, but nothing compared to it. Kelly was the greatest! She was there for us the entire way. She kept me calm and collected and mind you, we were planning our wedding for over a year. She was never more that an email away. I would email her and she would get back to me instantly. We met Charles during our food tasting and he too was the best! We have had so many complements! So many people have come up to us and even have called us to tell us that this was the BEST wedding they have EVER been to! The room was beautiful, the food was the best, the staff was more then gracious, ect. I had so many thoughts in my head what the room could and would look like but when Kelly gave us our first look at the room before guests were allowed into the room, I was lost for words! The room was breathtaking and more then ... Read more

    Vanessa

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    5 out of 5
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  • Kelly and the staff at the double tree were AMAZING! They went above and beyond to make sure everything on our wedding day was perfect! Professional, organized, helpful, and very detail oriented! Kelly helped us every step of the way leading up to our wedding and on our wedding day. She went above and beyond always checking to see if we needed anything, even going around to tables to greet our family and friends! The food was prepared perfectly and they were very accommodating to our family with dietary restrictions. Everything was organized, stress free, and went very smoothly. I cannot thank the staff and Kelly at the Double Tree enough for making our wedding memorable!!

    Rose

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    4.4 out of 5
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  • Everything was wonderful, and looked amazing!! Food was amazing! They made everything so much easier!! The only thing I would say is they promised chocolate covered strawberries and champagne in the dressing room and in our hotel room and neither had it. I was a little disappointed! But everything else was great!!

    responded with the following comments.

    Hi Rose, Thank you for having your special day with us. It was a pleasure working with you to make this happen. Your ceremony was beautiful as you looked too. My apologies for the chocolate covered strawberries. You will be receiving an overnight stay for you to enjoy for your one year anniversary where you got married and there will be chocolate covered strawberries and champagne will be awaiting for you!!

    User5554148

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    1 out of 5
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  • We have Celiac disease and booked with the Doubletree because Kelly assured us there would be no issues.We were eating in our pre reception room and people came in and told us not to eat some of the food because it was not gluten free.For God's sake, I thought, well why in the hell would you even serve this food to us if you knew it wasn't ok??Kelly just looked at us. No apology.Charlie the event manager was the only person who showed any concern, brought new food immediately and apologized repeatedly.He was very nice especially given the circumstances.We were supposed to have gluten free crackers in our pre-reception room as per the contract and WHEN IT DIDNT HAPPEN she just said "oh no we never talked about that" or she would just stare blankly in our face and DEFINITELY no apology.Oh and did I mention that we paid for 2 cakes,one small Gluten free and another 3 tier cake for the guests only.Guess what? KELLY CUT OUR CAKE AND GAVE IT OUT TO THE GUESTS.Even the Maid of Honor tried to ... Read more

    responded with the following comments.

    Scott, Thank you for the valuable feedback. I'm very sorry you feel this way about me and about our service to you and your guests. I do apologize for the confusion with the gluten free appetizer, and have discussed it with the other managers, so that it never happens again. Best wishes to you both in the future. Kelly Thornton

    User6212528

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    2.8 out of 5
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  • We had our reception at this venue (cocktail hour, dinner, and dancing). Overall, it was an incredible night and everything turned out beautifully. The most frustrating part was dealing with the venue's event planner in the months leading up to the wedding. I would have preferred the vendor to pay more attention to details, especially in the planning stage. Every time I would ask a question I felt like I was being treated as if my concerns were trivial. The staff may do this a thousand times, but this was my one and only chance! There were several times that I had to email the vendor multiple times before getting a response and I consistently had to inquire about moving onto the next stage of planning. Despite these annoyances, we were really happy with our overall experience at the Doubletree. The food was really good and the servers were very friendly. The bartenders were (a little too) generous in their pouring, but they had put up tip jars when we were told they wouldn't. We loved ... Read more

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