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Event Rentals & Photobooths in Chesapeake, Virginia,
(757) 420-7000
Overall Rating
4.9 out of 5
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  • 104 Reviews


    Brian

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    5 out of 5
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  • We chose Distinctive Event Rentals for the backyard wedding of our Daughter and Son-in-Law and could not be happier! We communicated with Norma Freesmeirer and she handled everything like a pro! The guys who dropped off and picked up all of the tables, chairs, linens and air cooler were all very polite, professional and friendly. I never got the feeling that anyone was doing this because it was a job, but rather that this is their job and they were going to be the best at it! We will definitely use Distinctive Event Rental again if we have the need!!

    User6045693

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    5 out of 5
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  • Prior to the wedding day, Distinctive was available via email and phone. We were so fortunate to have Distinctive Event Rentals provide the catering items for the big day!

    responded with the following comments.

    Lakeitha, thank you for taking the time to share your experience. We truly appreciate hearing from our customers! We are happy to have been a part of your big day! Best wishes to you both!

    Libby

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    5 out of 5
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  • Our consultant, Norma, did an awesome job from start to finish - she knows her stock and is very sensitive to budget - she doesn't just push the expensive items unless that's what you want!! She was incredibly patient will all of my MANY change orders - there were quite a few and some were at the very last minute. Our total order was under budget, delivery was right on time, and we were not missing one piece of what we ordered. The dance floor was amazing and worth every penny - the vegetable cart that we used for the cake and desserts was so beautiful - everyone commented on it, even the manager of the venue wanted to know where it came from. I highly recommend these folks.

    responded with the following comments.

    Thank you! We love hearing from our clients. We strive to provide excellent customer service and we are happy Norma was able to provide that for you!

    Tanya

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    5 out of 5
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  • We only ended up needed to rent a few items from Distinctive but what we did rent was beautiful and fit perfectly with our theme! Norma was a pleasure to work with and she was very accommodating and helped us fulfill our vision. Thank you so much!

    responded with the following comments.

    Tanya, thank you so much for sharing your experience! We strive to offer our customers a wide variety of options to fit their own style and we are happy Norma was able to help fulfill your vision for your big day!

    Marianne

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    5 out of 5
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  • Our experience with Distinctive was exceptional. They were always very responsive and very helpful in making decisions about what we needed. Norma was especially helpful to us in planning and choosing the things that were appropriate for our site and function. The set up and break down crew were tremendous. After the wedding you would not even know they had been there. Everyone is friendly and very helpful. It is a well-run and professional organization and we could not have been more pleased with their service.

    Shannon

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    5 out of 5
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  • The linens we used from distinctive event rentals were absolutely beautiful! The staff was great and Norma was very helpful! I would definitely recommend using this company for your special day.

    Diana

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    5 out of 5
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  • Distinctive was great to work with. They were recommended to me through another vendor I used. They were very quick and stayed in touch throughout the entire process. I would use them again! Maria was the best!

    Brenda

    reviews
    5 out of 5
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  • Distinctive handled all the rentals for a family event six years ago which is why I called them for a much larger event this time. They could not have been more flexible and accommodating! The linen selection was much larger than I was expecting based on the website but they looked at our daughter's Pinterest and suggested a perfect look. Things kept changing on our end but they took it all in stride. The delivery crew was polite and respectful and did not damage my yard which we had worked on for months. They really have a professional team!

    responded with the following comments.

    Thank you Brenda for sharing your experience. We are thrilled your daughter's special day was wonderful and we were able to be a part of it. We are fortunate to have a fantastic group of people working at Distinctive Event Rentals. Best Wishes.

    Barbara

    reviews
    5 out of 5
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  • Distinctive Event Rentals provided tables, chairs, casual furniture and the tent for our daughter's wedding. The tent was gorgeous, especially with the lights after dark. When I looked back at photos on social media, it seems that everyone wanted to pose on a beautiful sofa that was outside. I was so happy with set-up and break-down. I was able to get my full deposit back because of that!

    responded with the following comments.

    Barbara, Thank you for taking the time to share your experience. We truly appreciate hearing from our customers and wish you the best.

    User4720369

    reviews
    5 out of 5
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  • 5 stars. Great selection, great prices, great service. We rented tables, chairs and linens for a destination wedding. Great all around

    responded with the following comments.

    Fantastic, we strive to offer our customers a wide variety of options to fit their own own style and special event. We wish you all the best.

    pat

    reviews
    5 out of 5
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  • Super easy to work with, very responsive during the whole process from booking to set-up. Staff went above and beyond to make my daughters wedding a magical event. Thank you DER!

    responded with the following comments.

    Thank you for choosing DER for your daughter's wedding. We hope her day held up to all her dreams. We wish them the best.

    jacquie

    reviews
    4.3 out of 5
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  • Distinctive was our only choice for a rental company with our venue. They definitely have a huge selection, tons of table options, chairs, unique décor and lighting. They have many options for tent rentals as well which we needed for an August outdoor wedding. They did not have enough of some items to accommodate our large (30) number of tables which was disappointing but they did make their best efforts to work with us. Ensure you read all the fine print. They will deliver tables and chairs, but not set them up (unless you pay additionally) which may be standard but caught me off guard. Their staff was very professional and pretty responsive to communications and you are able to make changes to rental items quite close to the event date (with some restrictions on major items) which was helpful as our number fluctuated.. Their delivery crew made short work of setting up the tent and tearing it down.

    responded with the following comments.

    Jacquie, Thank you for your feedback. We apologize if you were caught off guard about the tables and chairs. We do try to outline all the details in our terms/conditions and encourage customers to read them by requesting the signature on both the terms and contract. We do try to be flexible with changes on the majority of rentals and for up until 2 business days prior to the delivery or pick up. We strive to ensure top notch customer service. Best wishes

    Lauren

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    4.8 out of 5
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  • We needed to rent a PA system, Chuppah, cake stand, and dance floor. Distinctive event rentals was very accommodating. The company did all of the delivery, set-up, and pick-up. All we had to do was pay and tell them where it all went. Simple and stress free. They were also one of the cheapest we found for the dance floor, and the floor was actually quiet beautiful. They had some many options on rentals as well. I would definitely recommend them to anyone looking for rentals in the area.

    responded with the following comments.

    Thank you for your feedback. We strive to provide quality rentals and to ensure they are maintained at all times. We never want someone's special day to be less than stress free. Best Wishes

    User6927543

    reviews
    4.8 out of 5
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  • I would highly recommend Distinctive. They have an extensive collection and the staff are incredibly professional, thorough, and helpful. They came out to our venue multiple times and were incredibly patient with our many requests!

    responded with the following comments.

    Thank you for sharing your experience. We strive to deliver amazing customer service and the highest quality products possible. We value each our customers and hope that each experience is excellent. Warm Regards

    Katrina

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    4.9 out of 5
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  • Working with Distinctive Events for our wedding was such a pleasant experience. This was the only rental company I contacted that actually invited me to their showroom and sat down with me to have a consultation about what I needed. Everyplace else I contacted just sent me a quote and that was the end of it. But Laura took the time to carefully go through everything we needed, showed me the different options available, helped me decide on quantities, and helped with suggestions of things that I hadn't thought about. She even set up mock tables for me so I could get an idea of what the different linen and chair combinations would look like. This is really what I needed, since I had never even planned a big party before let alone a wedding. Plus, they were very flexible with letting me add and change things up until a few days before the wedding. They even rescheduled our pickup time when we weren't able to get everything ready in time for the original pickup. I highly recommend using Di... Read more

    responded with the following comments.

    Katrina we truly appreciate your review. We really do want each special event to be distinctive and to be all that our customers hope for. Weddings have a million details and sometimes the only way to really know what you want is to see it. We love showing off our inventory and allowing brides to experiment to find what reflects their visions the best. We are so glad you had a fantastic experience.

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